Crafting a CV that effectively showcases your diverse experience and customer service skills can be a daunting challenge for a travel consultant. Our guide provides tailored tips and industry-specific examples to help you create a standout CV, ensuring your expertise in creating bespoke travel experiences shines through.
What information should you include in your travel consultant CV? Learn how to create your interview-landing and job-winning profile with our bespoke guide on:
- Applying best practices from real-world examples to ensure your profile always meets recruiters' expectations;
- What to include in your work experience section, apart from your past roles and responsibilities?
- Why are both hard and soft skills important for your application?
- How do you need to format your CV to pass the Applicant Tracker Software (ATS) assessment?
If you're writing your CV for a niche travel consultant role, make sure to get some inspiration from professionals:
Resume examples for travel consultant
Explore additional travel consultant cv samples and guides and see what works for your level of experience or role.
By Experience
Senior Travel Consultant
- Exceptional Career Growth and Industry Valuation - Isabelle Reed's CV showcases a progressive climb in the travel industry, demonstrating significant promotions from an Assistant Travel Consultant to a Senior Travel Consultant. This trajectory highlights her expanding expertise, responsibility, and recognition in a highly competitive field, reinforcing her value to potential employers.
- Effective Utilization of Industry-Specific Tools - The CV highlights Isabelle’s proficiency with essential Global Distribution Systems (GDS) like Sabre and Amadeus. These tools are pivotal in travel consulting, aiding in efficient booking and itinerary management. Her advanced GDS skills reflect her technical depth, suggesting she can handle complex travel arrangements and optimize client service processes.
- Remarkable Achievements and Business Impact - Isabelle's track record is punctuated with substantial achievements, such as exceeding sales targets by 30% and improving client retention by 25%. These metrics not only underscore her ability to generate significant revenue and enhance client relationships but also illustrate the tangible impact of her strategic efforts on overall business performance.
Junior Travel Consultant
- Content Clarity and Structure - The CV is well-organized, with clear sections separating professional experience, education, skills, achievements, courses, and interests. This structured layout allows employers to quickly glean the most relevant information, making it an effective tool for engaging potential recruiters from the outset.
- Dynamic Career Progression - Freya’s career trajectory showcases consistent growth within the travel industry. Starting from an internship at Virgin Holidays to a significant role as a Travel Consultant at Trailfinders, each step demonstrates upward mobility and increased responsibility. This indicates strong capabilities and ambition, which are appealing to prospective employers.
- Impactful Achievements with Industry Relevance - The CV highlights noteworthy achievements that directly relate to business impact, such as implementing a CRM process that improved customer satisfaction ratings by 15% and negotiating supplier rates to save the company £20,000 annually. These accomplishments underline the candidate's ability to contribute to both customer satisfaction and financial performance.
Graduate Travel Consultant
- Career Advancement and Industry Impact - Alice Barnes' CV showcases a steady career progression, moving from a Junior Business Consultant role at PwC to a Senior Business Consultant position at Accenture. It reflects a professional journey marked by increasing responsibility and influence, demonstrating her ability to thrive and ascend in the competitive consulting industry.
- Technical Proficiency and Methodological Expertise - Highlighting Alice's technical acumen, the CV details her proficiency in tools like Advanced Excel, Tableau, Python, and SQL. These skills, combined with her understanding of consulting methodologies and strategic planning, underscore her capability to utilize data-driven approaches effectively in digital transformations.
- Broadly Applicable Soft Skills and Leadership - Alice's leadership capabilities are evident through her experiences mentoring junior consultants and managing C-level stakeholder relationships. These examples punctuate her ability to lead, guide, and inspire teams, crucial for any role centered on business consulting and digital transformation.
Experienced Travel Consultant
- Career Trajectory and Growth - Lucas Adams' career illustrates a clear trajectory of professional development, moving from a Travel Consultant role to a Senior Travel Agent at highly reputed firms. Each position brings increased responsibility, from improving booking efficiencies to managing teams, revealing a pattern of leadership growth and industry recognition.
- Unique Industry-Specific Elements - The CV excels in demonstrating technical depth through mastery of booking and reservation systems, particularly with a focus on Global Distribution Systems. This expertise is complemented by certifications that underscore a strong foundation in travel management fundamentals critical to this industry.
- Achievements and Impact - The CV strategically emphasizes achievements by translating them into meaningful business outcomes. For instance, maintaining a 98% satisfaction rate and expanding the client base by 30% are not just numbers, but indicators of sustained contribution to revenue growth and enhanced customer loyalty, key metrics for a travel agent’s success.
Entry-Level Travel Consultant
- Structured and Targeted Content - The CV is neatly organized with well-defined sections, offering clear insights into the candidate's strengths and achievements. Each section has focused content that aligns with the role of a Group Travel Sales Specialist, making the document concise and easy to follow. The use of bullet points to outline responsibilities and achievements enhances readability and ensures critical information stands out.
- Progressive Career Trajectory in Aviation - Arthur Davies’ career progression demonstrates strategic growth within the aviation industry, moving from a Sales Executive to a Charter Sales Manager. This upward movement shows not only professional growth but also an increasing level of responsibility, with significant accomplishments in client retention and market expansion, making him a desirable candidate for leadership roles.
- Remarkable Achievements with Strategic Impact - The CV specifies achievements that highlight strategic business impacts, like increasing client retention by 35% and leading a market entry strategy that achieved a 50% market share. Each achievement is not just a number but a testament to Arthur's ability to drive strategic business outcomes that align with company goals, demonstrating his depth of understanding and capability in sales strategy execution.
By Role
Travel Consultant for Corporate Services
- Focused Career Development and Progression - Ivy Ward's CV shows a clear and logical career progression within the travel industry, moving from Travel Consultant to Senior Travel Consultant roles. This trajectory not only highlights her growth and ambition but also emphasizes her increasing responsibilities and specialization in corporate travel management.
- Emphasis on Client Satisfaction and Efficiency - Achievements are detailed with impactful metrics, such as increasing client satisfaction rates by 30% and improving booking efficiency by 20%. These accomplishments demonstrate her ability to deliver business-relevant results, prioritizing client needs and operational efficiency effectively.
- Technical Proficiency with Industry Tools - The CV highlights Ivy's expertise with essential travel industry tools like Amadeus GDS, showcasing her technical skill set crucial for optimizing booking systems and corporate travel solutions. This underscores her grasp of methodologies that enhance service delivery and reduce errors significantly.
Luxury Travel Consultant
- Career Progression and Growth - Daisy’s career trajectory in luxury travel is evident, showcasing her rise from a Travel Consultant at World Luxury Travel to a Senior Travel Advisor and further advancing to a Luxury Travel Consultant at Voyage Elite. This progression is indicative of her growing responsibilities and expertise in delivering high-end experiences.
- Integration of Advanced Tools and Methods - The CV highlights Daisy’s proficiency with industry-specific tools like Vertical Systems CRM and her role in integrating a new booking system, which underscores her commitment to technological adaptation for enhanced client management and efficiency.
- Strategic Impact and Achievements - The document details impactful achievements such as a 150% sales target attainment and a 95% client satisfaction rating, demonstrating Daisy’s ability to not only meet but exceed business objectives, thereby contributing significantly to the company's revenue and reputation in the luxury market.
Adventure Travel Consultant
- Structured and concise content presentation - The CV is well-organized, with clearly defined sections such as Achievements, Experience, Skills, and Education. Each section is concise, ensuring the reader can quickly grasp the candidate’s qualifications without unnecessary details. This format enhances readability and ensures key points stand out.
- Diverse career trajectory - Isabella Watson's career reflects consistent growth, moving from a Customer Service Officer to an Adventure Consultant. This progression highlights her ability to adapt and assume more responsibilities, showcasing a natural leadership trajectory in the travel and customer service industry without deviating from her core competencies.
- Industry-specific expertise and accomplishments - Isabella’s use of specific tools such as ROAM reservation software and advanced reservation systems points to her technical proficiency in industry-specific methodologies. This CV highlights detailed accomplishments, such as a 25% sales revenue increase and operational efficiency improvements, illustrating not just numerical success, but strategic impact in business operations.
Group Travel Consultant
- Structured and Clear Presentation - The CV is well-organized, with each section logically highlighted, making it easy for readers to locate relevant information. The clarity in the structuring, including bullet points, aids in the quick absorption of key details such as achievements and responsibilities.
- Demonstrates Career Growth - The career trajectory presented is indicative of solid professional advancement. Starting as a Travel Coordinator and progressing to a Corporate Group Travel Specialist, the CV illustrates a clear path of growth within the travel industry, highlighting increasing responsibility and expertise.
- Technical Mastery in Travel Industry - The CV underscores specific industry knowledge, particularly with tools like Sabre GDS, showcasing technical proficiency that is highly valued in corporate travel consultation. This expertise not only sets the candidate apart but also directly supports their role in optimizing travel processes and costs.
Travel Consultant for Education Sector
- Clarity and Structured Presentation - The CV is well-structured, presenting information in a clear and organized manner. Each section, from professional experience to education and skills, is distinctly separated, making it easy for readers to locate specific details quickly. The use of bullet points for achievements and responsibilities adds to the CV's conciseness, ensuring that key points are highlighted effectively without overwhelming the reader with dense text.
- Impressive Career Progression - Jack Taylor's career trajectory demonstrates significant growth and development within the educational travel industry. Starting as a Sales Executive and advancing to Inside Sales Manager, each role shows increased responsibility and depth of expertise. This steady upward movement not only indicates a strong work ethic and capability for leadership but also a deepening specialization in the niche of educational travel and client relations.
- Effective Use of Industry-Specific Tools and Methodologies - The CV highlights Jack's proficiency with CRM applications and strategic planning tools, crucial for success in sales and client relations. His experience with CRM tools to improve productivity and the ability to develop innovative sales strategies showcases his technical depth and adaptability to industry-specific methodologies, which are essential for driving business growth and efficiency in the educational travel sector.
International Travel Consultant
- Clarity and Structure in Presentation - Chloe Bell's CV is presented in a concise yet informative manner, ensuring clarity in her qualifications and experiences. Each section is well-defined and organized, which allows for easy navigation through her skills, experiences, and achievements. This clear structure not only highlights her proficiency but also makes it accessible for employers to identify key attributes quickly.
- Soft Skills and Leadership Demonstrated - The CV effectively showcases Chloe's strong interpersonal skills and leadership qualities, particularly in her experience as a Customer Service Volunteer. Her ability to lead a team of volunteers in organizing successful events and streamlining processes demonstrates her leadership capability and her talent for enhancing group productivity. These soft skills are essential in customer-facing and leadership roles within the travel industry.
- Impactful Achievements and Business Relevance - Chloe's achievements are presented with clear business impacts that go beyond mere numbers. For instance, reducing customer wait times by 20% and increasing participant engagement at events by 30% highlights her capability to implement efficient processes that result in improved customer satisfaction and operational efficiency, essential for driving business growth in the travel consultancy space.
Travel Consultant for Cruise Lines
- Structured and Comprehensive Presentation - The CV is neatly structured, offering a clear progression through various sections, from personal information to professional experience, education, skills, and achievements. This clarity ensures ease of navigation and quick access to key information, demonstrating an understanding of the importance of presentation in professional documents.
- Steady Career Growth in Maritime Industry - Ava's career trajectory is a testament to her growth and commitment to the maritime industry. Starting as a Junior Maritime Consultant, she quickly progressed to more senior roles such as Maritime Operations Analyst and Maritime Policy Specialist, showcasing her increasing responsibilities and areas of influence within prominent maritime companies.
- Industry-Specific Expertise and Policy Impact - The CV highlights Ava's unique expertise in maritime regulatory frameworks and policy development. Her achievements, such as spearheading initiatives that led to a 30% reduction in non-compliance incidents and driving a 25% increase in ship design efficiency, underscore her deep technical knowledge and influential role in shaping industry standards.
Freelance Travel Consultant
- Clear and Structured Presentation - The CV is organized with a well-defined structure that includes distinct sections for experience, education, skills, courses, achievements, languages, and passions. Each section is presented concisely, with bullet points to enhance readability and clarity, ensuring that the most relevant information is easily accessible at a glance.
- Progressive Career Trajectory - James Lewis's career demonstrates growth and specialization within the renewable energy sector, moving from a Project Engineer at Siemens Gamesa to a Senior Project Coordinator at EDF Renewables, and currently a Freelance Project Manager at Lightsource BP. This trajectory showcases a natural progression in responsibility and expertise, highlighting his increasing leadership capabilities and depth in project management.
- Industry-Specific Expertise and Tools - The CV highlights specialized tools and methodologies used in the renewable energy sector, such as grid connection processes, cost control, and commissioning processes. Additionally, his proficiency with project management tools like Microsoft Project and Smartsheet showcases his technical aptitude and preparedness to handle complex projects in his field.
Remote Travel Consultant
- Clear Content Structure - The CV is well-organized with distinct sections that cover all relevant aspects of Emily's career, including experience, education, skills, courses, achievements, and languages. This structured approach enhances readability and ensures that key information stands out to potential employers easily.
- Career Advancement and Growth - Emily's career trajectory reflects consistent growth in the travel industry, moving from a Travel Coordinator to a Senior Travel Consultant. Each progression is supported by enhanced responsibilities and achievements, indicating her ability to take on more complex roles and drive significant business results over time.
- Notable Achievements with Proven Impact - Emily's CV lists several achievements that are backed by concrete evidence of business impact, such as savings of £75,000 annually through optimized service processes and a 40% increase in client retention. These highlights demonstrate her capability to deliver substantial value to employers through her work.
Travel Consultant for Leisure Services
- Clarity and Structure in Content Presentation - Sophia Brooks' CV is a masterclass in clarity and structure, offering a concise yet comprehensive overview of her career. Key accomplishments stand out in bullet point format, making the document easy to scan for potential employers, while different sections are clearly demarcated, highlighting her experience, education, skills, and achievements in a logical flow that supports her narrative of expertise and growth.
- Career Trajectory and Growth - The career progression illustrated in Sophia's CV highlights a clear trajectory of growth and increasing responsibility. Starting as a Travel Consultant at Trailfinders and advancing to a Senior Business Travel Consultant at American Express Global Business Travel, she showcases not only upward mobility but also a commitment to mastering her field. This growth narrative reflects a professional who continuously embraces challenges and steps into more demanding roles.
- Unique Industry-Specific Tools and Methodologies - The CV emphasizes Sophia’s technical proficiency with industry-standard Global Distribution Systems like Sabre, Amadeus, and Galileo, essential tools in business travel consultancy. Her expertise in these systems underpins her ability to optimize booking accuracy and streamline processes, which is crucial for enhancing customer satisfaction and operational efficiency in a fast-paced travel industry.
Bilingual Travel Consultant
- Structured and Concise Content Presentation - The CV is organized in a clear and logical manner, with well-defined sections that effectively highlight Henry White's expertise and career accomplishments. Each section is presented concisely, ensuring that key information is easily accessible and impactful.
- Demonstrates Career Growth and Industry Expertise - Henry White's career trajectory indicates growth from a Tour Consultant to a Travel Consultant, ultimately becoming a Senior Tour Coordinator. His progress reflects deeper industry expertise, particularly in managing complex itineraries and enhancing customer satisfaction.
- Highlights Unique Industry-Specific Skills - The CV emphasizes Henry's proficiency in tools and methodologies specific to the travel industry, such as travel booking systems and Salesforce CRM. His expertise in Korean culture and language further distinguishes him as a specialist in Asian travel, adding significant value to roles requiring cross-cultural communication and negotiation.
Travel Consultant for Government Services
- Comprehensive career progression and industry experience - Matilda Hunter’s CV outlines a clear career trajectory through roles at prominent organizations like BAE Systems and QinetiQ, reflecting both depth in government travel charge card analysis and a broader expansion from client service roles. This progression showcases her growth from managing client accounts in a proactive manner to handling complex DoD travel card analyses adeptly.
- Robust achievements with tangible business outcomes - The achievements section effectively underscores Matilda's ability to influence business outcomes. She has realized significant cost-saving measures, improved program efficiencies, and reduced expense discrepancies, all underscoring her capacity to deliver practical and impactful change within her field of expertise.
- Cross-functional skills and adaptability - Demonstrated through collaboration with various program managers, government agencies, and internal teams, Matilda’s adaptability is a highlight of her career. She seamlessly navigates between data analysis, policy compliance, and client services while maintaining efficiency in diverse environments which is critical for a travel charge card analyst role.
Travel Consultant for Non-profit Organisations
- Strong Content Presentation - Grace Bailey's CV is well-structured and easy to follow, with clearly defined sections that make it easy for recruiters to quickly glean relevant information. The use of bullet points in the experience section provides clarity and conciseness, allowing her accomplishments to stand out without overwhelming the reader with excessive detail.
- Impressive Career Progression - The CV showcases a robust career trajectory from a Travel Consultant to a Senior Travel Agent, indicating growth and increased responsibilities over the years. Her transition from coordinating travel arrangements to leading the implementation of cost-effective solutions highlights her professional development and dedication to the travel industry.
- Specialized Industry Knowledge - Grace's expertise in industry-specific tools like Sabre GDS and Trams Back Office Accounting showcases her technical depth, making her a highly valuable asset in travel and exchange program coordination. Such specialized skills differentiate her from other candidates who may not possess this technical proficiency.
Travel Consultant for Sports Tourism
- Structured and Concise Presentation - The CV is structured in a clear and straightforward manner, allowing for easy navigation through sections such as experience, education, skills, and achievements. Each section is concise, which emphasizes key points without overwhelming the reader with excessive detail. This clarity enhances readability, making it easier for employers to quickly understand the candidate's qualifications and career journey.
- Strong Career Progression - The candidate's career trajectory displays a logical and upward progression in the travel and hospitality industry, moving from a Travel Coordinator to a Travel Consultant. This progression indicates successful skill development and the ability to take on increasing levels of responsibility across well-known organizations, highlighting the candidate's growth and commitment to the field.
- Impact-Driven Achievements - The achievements listed are both specific and impactful, detailing not just numerical improvements but also their significance to business operations. For instance, initiatives like the 35% improvement in operational efficiency and the 20% cost reduction in travel expenses underscore the candidate's ability to contribute meaningful improvements, thereby enhancing business performance and client satisfaction.
Travel Consultant for Medical Tourism
- Clear organization and structured layout - The CV is presented with a logical and intuitive arrangement, starting from the summary and moving through detailed sections for experience, education, and skills. Each job role includes concise bullet points that clearly articulate the responsibilities and accomplishments, making it easy for a reader to assess the candidate's capabilities and achievements swiftly.
- Consistent career growth and development in customer service - George has shown a consistent trajectory of advancement within the travel industry, moving from a Travel Consultant to a Senior Customer Service Advisor. This progression showcases his capability to take on increasing responsibilities and leadership roles, reflecting his effectiveness and readiness for future challenges in his field.
- Emphasis on leadership and impact - The CV highlights George’s leadership qualities through his roles in team management and his successful initiatives to improve service processes. By illustrating how his leadership directly contributed to improved customer satisfaction and operational efficiencies, the CV makes a compelling case for his ability to drive positive change and foster team success.
How to ensure your profile stands out with your travel consultant CV format
It's sort of a Catch 22. You want your travel consultant CV to stand out amongst a pile of candidate profiles, yet you don't want it to be too over the top that it's unreadable. Where is the perfect balance between your CV format simple, while using it to shift the focus to what matters most. That is - your expertise. When creating your travel consultant CV:
- list your experience in the reverse chronological order - starting with your latest roles;
- include a header with your professional contact information and - optionally - your photograph;
- organise vital and relevant CV sections - e.g. your experience, skills, summary/ objective, education - closer to the top;
- use no more than two pages to illustrate your professional expertise;
- format your information using plenty of white space and standard (2.54 cm) margins, with colours to accent key information.
Once you've completed your information, export your travel consultant CV in PDF, as this format is more likely to stay intact when read by the Applicant Tracker System or the ATS. A few words of advice about the ATS - or the software used to assess your profile:
- Generic fonts, e.g. Arial and Times New Roman, are ATS-compliant, yet many candidates stick with these safe choices. Ensure your CV stands out by using a more modern, and simple, fonts like Lato, Exo 2, Volkhov;
- All serif and sans-serif fonts are ATS-friendly. Avoid the likes of fancy decorative or script typography, as this may render your information to be illegible;
- Both single- and double-column formatted CVs could be assessed by the ATS;
- Integrating simple infographics, icons, and charts across your CV won't hurt your chances during the ATS assessment.
PRO TIP
Be mindful of white space; too much can make the CV look sparse, too little can make it look cluttered. Strive for a balance that makes the document easy on the eyes.
The top sections on a travel consultant CV
- Professional Experience showcases a detailed work history in travel.
- Key Skills section highlights relevant abilities in travel consulting.
- Industry Certifications displays any specialised training acquired.
- Languages Spoken is vital in a multicultural travel environment.
- Relevant Education indicates formal qualifications in tourism or related fields.
What recruiters value on your CV:
- Highlight your travel-related experience by mentioning specific destinations you're familiar with and types of travel you have planned, such as leisure, corporate, or group travels, to demonstrate your comprehensive knowledge of various travel scenarios.
- Detail your customer service skills, showcasing your ability to provide tailored travel advice and maintain high satisfaction levels, as exceptional client relations are crucial for a travel consultant.
- Emphasise your proficiency in travel booking systems and IT platforms, since expertise in GDS systems like Amadeus or Sabre can set you apart in handling complex travel arrangements efficiently.
- Outline your sales abilities by including your experience in up-selling travel products and packages, along with any targets you have met or exceeded, to underline your commercial acumen.
- Include any language skills you possess, as being multilingual can be a significant asset in communicating with a diverse client base and negotiating with international suppliers.
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Making a good first impression with your travel consultant CV header
Your typical CV header consists of Your typical CV header consists of contact details and a headline. Make sure to list your professional phone number, email address, and a link to your professional portfolio (or, alternatively, your LinkedIn profile). When writing your CV headline , ensure it's:
- tailored to the job you're applying for;
- highlights your unique value as a professional;
- concise, yet matches relevant job ad keywords.
You can, for examples, list your current job title or a particular skill as part of your headline. Now, if you decide on including your photo in your CV header, ensure it's a professional one, rather than one from your graduation or night out. You may happen to have plenty more questions on how to make best the use of your CV headline. We'll help you with some real-world examples, below.
Examples of good CV headlines for travel consultant:
- Senior Travel Consultant | Tailor-Made Itineraries Specialist | 10+ Years Experience | ATOL Certified
- Luxury Travel Planner | Honeymoon & Bespoke Travel Expert | 8 Years Industry Experience | BA Hons Tourism Management
- Adventure Travel Advisor | Group Tours & Solo Expeditions | 5 Years Experience | IATA Accreditation
- Corporate Travel Manager | Business Travel Solutions | 12+ Years Expert | CTC Certification
- Cultural Travel Specialist | Heritage & Educational Journeys | 4 Years Professional Experience | Travel & Tourism Diploma
- Cruise Consultant | Ocean & River Cruises | 6 Years of Navigating Travel Dreams | CLIA Certified
Your travel consultant CV introduction: selecting between a summary and an objective
travel consultant candidates often wonder how to start writing their resumes. More specifically, how exactly can they use their opening statements to build a connection with recruiters, showcase their relevant skills, and spotlight job alignment. A tricky situation, we know. When crafting you travel consultant CV select between:
- A summary - to show an overview of your career so far, including your most significant achievements.
- An objective - to show a conscise overview of your career dreams and aspirations.
Find out more examples and ultimately, decide which type of opening statement will fit your profile in the next section of our guide:
CV summaries for a travel consultant job:
More detailed look into your work history: best advice on writing your travel consultant CV experience section
The CV experience is a space not just to merely list your past roles and responsibilities. It is the CV real estate within which you could detail your greatest accomplishments and skills, while matching the job requirements. Here's what to have in your experience section:
- Prove you have what the job wants with your unique skill set and past successes;
- Start each bullet with a strong, action verb, and continue with the outcome of your responsibility;
- Use any awards, nominations, and recognitions you've received as solid proof of your skill set and expertise;
- align your experience with the role responsibilities and duties.
For more help on how to write your CV experience section, check out the next section of our guide:
Best practices for your CV's work experience section
- Expertly assessed client needs and preferences to deliver tailored travel solutions, consistently exceeding customer satisfaction benchmarks.
- Devised and implemented efficient itinerary management protocols that ensured seamless travel experiences for a diverse client base.
- Successfully negotiated with suppliers to secure advantageous deals, contributing to a 20% increase in overall client savings annually.
- Maintained up-to-date knowledge of the latest travel industry trends, including eco-tourism and sustainable travel options, to provide informed recommendations.
- Applied decisive problem-solving skills to swiftly address and resolve any travel-related issues, minimising disruptions to client itineraries.
- Leveraged expert knowledge of visa and passport regulations to ensure clients were fully prepared for international travel, avoiding last-minute complications.
- Cultivated strong relationships with hospitality providers to access exclusive amenities and upgrades, enhancing the overall client experience.
- Utilised advanced CRM systems to track client preferences, enabling personalised service and repeat business through high client retention rates.
- Orchestrated complex group travel arrangements for corporate clients, coordinating across time zones and managing intricate scheduling requirements.
Senior Corporate Travel Consultant
Senior Corporate Travel Consultant
American Express Global Business Travel
01/2020-Ongoing
- Managed complex itineraries for blue-chip corporate clients, achieving a 95% customer satisfaction rating for bespoke travel solutions.
- Pioneered the adoption of a new travel management software that increased efficiency by 30% through automating booking and reporting processes.
- Negotiated exclusive travel discounts with airlines and hotels, leading to a yearly saving of over £250,000 for the company’s clients.
Adventure Travel Specialist
Adventure Travel Specialist
STA Travel
03/2016-12/2019
- Designed and marketed tailored adventure travel packages, resulting in a 40% increase in year-over-year sales for niche destinations.
- Led on-ground exploration teams to curate unique experiences, directly contributing to a 20% boost in repeat customer bookings.
- Collaborated with local communities to develop sustainable tourism practices, which greatly enhanced client satisfaction and company reputation.
Business Travel Operations Executive
Business Travel Operations Executive
Flight Centre Business Travel
11/2011-07/2015
- Streamlined operational processes for business travel planning that resulted in a 50% reduction in processing time for travel documents.
- Conducted in-depth travel analytics, providing actionable insights that helped cut down clients' travel expenses by 15%.
- Developed a bespoke client reporting system that significantly improved transparency and strengthened client relationships.
Luxury Travel Advisor
Luxury Travel Advisor
Abercrombie & Kent
05/2009-10/2011
- Crafted high-end, customized travel experiences for affluent clients, leading to a 25% increase in luxury package bookings.
- Initiated strategic partnerships with luxury resorts, obtaining exclusive services for clients such as private transfers and dining experiences.
- Orchestrated private events and experiences for VIP clients, enhancing the brand's prestige in the luxury travel market.
Digital Travel Consultant
Digital Travel Consultant
Trailfinders
06/2013-02/2017
- Leveraged digital platforms to increase online booking conversion rates by 20% through targeted content marketing and SEO strategies.
- Implemented virtual reality previews of holiday destinations, which significantly uplifted engagement and contributed to a 15% sales increase.
- Routinely provided exceptional virtual consultations, maintaining a consistent 5-star customer feedback rating on the company’s online platforms.
Group Travel Coordinator
Group Travel Coordinator
EF Educational Tours
08/2012-05/2016
- Coordinated with multiple vendors to arrange seamless group travel experiences for groups of up to 500 participants, with a focus on educational tours.
- Implemented cost-effective travel solutions, reducing overall group expenses by an average of 20% without compromising quality.
- Curated special interest itineraries that enhanced learning outcomes for student groups, garnering praise from educational institutions.
International Travel Consultant
International Travel Consultant
TUI Group
04/2014-03/2019
- Provided comprehensive travel consultancy services, increasing international sales by 35% by expanding into emerging markets like Southeast Asia.
- Spearheaded a company-wide cultural competence initiative resulting in tailored travel recommendations that greatly improved client satisfaction.
- Conducted travel seminars and training for new consultants, ensuring high-quality service across the company's international branches.
Travel Technology Consultant
Travel Technology Consultant
Expedia Group
02/2010-01/2014
- Drove the integration of cutting-edge booking systems, enhancing the agency's operational capacity and processing speed by over 40%.
- Facilitated the adoption of mobile travel applications, allowing for a 25% increase in mobile bookings and improved customer engagement.
- Provided technical training and support on new systems to over 100 staff members, ensuring a smooth transition to modern digital workflows.
Writing your CV without professional experience for your first job or when switching industries
There comes a day, when applying for a job, you happen to have no relevant experience, whatsoever. Yet, you're keen on putting your name in the hat. What should you do? Candidates who part-time experience , internships, and volunteer work.
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PRO TIP
Talk about any positive changes you helped bring about in your previous jobs, like improving a process or helping increase efficiency.
Mix and match hard and soft skills across your travel consultant CV
Your skill set play an equally valid role as your experience to your application. That is because recruiters are looking for both:
- hard skills or your aptitude in applying particular technologies
- soft skills or your ability to work in a team using your personal skills, e.g. leadership, time management, etc.
Are you wondering how you should include both hard and soft skills across your travel consultant CV? Use the:
- skills section to list between ten and twelve technologies that are part of the job requirement (and that you're capable to use);
- strengths and achievements section to detail how you've used particular hard and soft skills that led to great results for you at work;
- summary or objective to spotlight up to three skills that are crucial for the role and how they've helped you optimise your work processes.
One final note - when writing about the skills you have, make sure to match them exactly as they are written in the job ad. Take this precautionary measure to ensure your CV passes the Applicant Tracker System (ATS) assessment.
Top skills for your travel consultant CV:
HARD SKILLS
Travel Planning & Booking
Geographical Knowledge
GDS Systems Proficiency
Travel Insurance Knowledge
Tourism Marketing
Itinerary Creation
Travel Products Sales
Multilingual Communication
Travel Administration
Customer Relationship Management (CRM) Software
SOFT SKILLS
Customer Service
Detail-Oriented
Interpersonal Skills
Negotiation
Problem Solving
Time Management
Adaptability
Listening
Cultural Sensitivity
Salesmanship
PRO TIP
Focus on describing skills in the context of the outcomes they’ve helped you achieve, linking them directly to tangible results or successes in your career.
CV education and certificates: your academic background as proof of your skill set
A common misconception about your travel consultant CV education is that you only need it, if you have less professional experience. That is completely false. The CV education section serves to back up your technical (and sometimes personal) capabilities, fill in gaps in your work history, and show you have the initial industry background and know-how. When creating your education section:
- List your degrees in the reverse chronological order, starting with the most recent (and relevant) ones first;
- Include your degree and university names, start and graduation dates. It's optional to also denote you received a "First-Class Honours" for diplomas that are more relevant to the role;
- Curate your relevant university coursework, projects, or thesis work if you happen to have less professional expertise and need to integrate more job keywords and skills.
Your professional qualifications don't need to stop at your academic background. It's advisable to also select up to three of your most noteworthy (and relevant) industry certificates and feature them in a dedicated section. Once more, include the certificate name, the institution that issued it out, and the date you obtained it on. You could feature both hard skills and soft skills certificates, as in the examples below:
PRO TIP
If there's a noticeable gap in your skillset for the role you're applying for, mention any steps you're taking to acquire these skills, such as online courses or self-study.
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Key takeaways
Impressing recruiters with your experience, skill set, and values starts with your professional travel consultant CV. Write concisely and always aim to answer job requirements with what you've achieved; furthermore:
- Select a simple design that complements your experience and ensures your profile is presentable;
- Include an opening statement that either spotlights your key achievements (summary) or showcases your career ambitions (objective);
- Curate your experience bullets, so that each one commences with a strong, action verb and is followed up by your skill and accomplishment;
- List your hard and soft skills all across different sections of your CV to ensure your application meets the requirements;
- Dedicate space to your relevant higher education diplomas and your certificates to show recruiters you have the necessary industry background.
