Crafting your CV to reflect the extensive experience and high-level expertise you've gained as a senior account manager can be a daunting task. Our guide offers tailored advice and strategic insights to help you distil your professional narrative into a compelling and concise format that will catch the eye of top-tier employers.
In this Enhancv senior account manager CV guide, you'll find out more about how to:
- Answer job requirements with your senior account manager CV and experience;
- Curate your academic background and certificates, following industry-leading CV examples;
- Select from +10 niche skills to match the ideal candidate profile
- Write a more succinct experience section that consists of all the right details.
Do you need more specific insights into writing your senior account manager CV? Our guides focus on unique insights for each individual role:
Resume examples for senior account manager
Explore additional senior account manager cv samples and guides and see what works for your level of experience or role.
By Role
Senior Account Manager in Sales
- Strategic Career Progression - Jack's career journey reflects a systematic climb up the professional ladder within the sales and insurance domains. Transitioning from an Account Executive at Cognizant to a Senior Sales Account Manager at Guidewire Software, Jack displays consistent advancement, highlighting adaptability and growth within complex industry environments.
- Effective Use of Tools and Technologies - The CV places a strong emphasis on Jack's proficiency with Salesforce and SaaS platforms, which are pivotal in managing large portfolios and driving organizational growth. This technical competency underscores Jack's capability to integrate technology solutions to meet and exceed sales targets in the P&C insurance sector.
- Cross-Functional Leadership and Client Engagement - Jack's experience reflects a deep capacity for client engagement and leadership across various functional teams. By managing accounts with high retention rates and successfully engaging clients to tailor solutions to their business challenges, Jack demonstrates strong relationship-building skills essential for the senior sales role.
Senior Account Manager in Marketing
- Clarity and Structured Presentation - Florence Knight's CV stands out for its well-organized structure, effectively categorizing various sections such as experience, education, and skills. Each section is clear and concise, with bullet points that succinctly convey key responsibilities and achievements, making it easy for the reader to absorb key information quickly.
- Impressive Career Growth in Healthcare Marketing - The CV outlines a clear trajectory of growth within the healthcare marketing industry. Florence advanced from a Junior Account Manager to a Senior Account Manager in just four years, reflecting notable promotions and increased responsibilities in leading teams and managing significant budgets.
- Achievements with Significant Business Impact - The achievements section is particularly compelling, as it provides concrete examples of business impact, such as a 40% increase in client engagement and a 15% growth in client revenue. These metrics highlight Florence's ability to drive significant improvements and value for her clients, reinforcing her strategic prowess.
Senior Account Manager in Advertising
- Clear Structure and Presentation - Alice Barnes' CV is meticulously organized, with sections clearly delineated and content succinct in its presentation. This clarity of structure aids the reader in quickly identifying key competencies in advertising management, enhancing the overall digestibility of her professional narrative.
- Distinct Career Progression - The CV effectively narrates Alice's upward trajectory in the digital marketing industry. Beginning with a role as a Digital Marketing Specialist, she has ascended to a Senior Paid Advertising Account Manager, illustrating a continued growth in responsibilities and impact, reflecting a strong career-driven focus.
- Integration of Soft Skills and Leadership - Empathy and leadership emerge prominently, as demonstrated by Alice's development of a mentorship program and her guide on client communications. These initiatives underscore her capability to foster both team and client relationships, pivotal to her role in advertising management.
Senior Account Manager in Public Relations
- Progressive Career Growth - Ethan Palmer's career trajectory illustrates a steady progression from a Public Relations Executive to an Account Manager. Each role shows an increase in responsibility, with significant contributions such as leading a team to enhance media coverage and strengthing client relationships, demonstrating his capability to grow and adapt within the industry.
- Integration of Advanced Methodologies - The CV highlights Ethan’s unique implementation of behavioral science within PR strategies, showing an innovative approach to campaign success. Moreover, the inclusion of advanced PR courses indicates his commitment to leveraging cutting-edge methodologies to exceed client expectations in the tech PR arena.
- Impactful Achievements with Business Significance - Instead of merely listing responsibilities, the CV emphasizes Ethan’s industry impact with achievements like boosting media placements by 30%, increasing client visibility and retention, and securing high-value business accounts. This not only underscores his effectiveness but also his strategic business relevance in contributing to organizational success.
Senior Account Manager in Finance
- Structured and Concise Presentation - The CV is well-organized, effectively categorizing experiences, education, and skills in separate sections, which aids in clarity and readability. Bullet points are used efficiently to summarize achievements concisely, ensuring that key accomplishments are highlighted without overwhelming the reader.
- Diverse and Progressive Career Path - Ava Phillips demonstrates a strategic and upward career progression from a Finance Analyst to a Senior Manager position, reflecting her continuous growth in prominent consulting firms like PwC, KPMG, and Deloitte. This trajectory underscores her commitment to advancing her career within the financial advisory sector.
- Significant Achievements with Business Impact - The CV emphasizes achievements that not only quantify success but also illustrate the positive influence on business operations—such as a 25% reduction in reporting cycle time and a 95% client retention rate. These metrics provide tangible proof of her ability to drive business improvement and maintain strong client relations.
Senior Account Manager in Information Technology
- Clear and Structured Presentation - The CV is well-organized, with clear headers for each section, allowing for an easy-to-read flow. The concise bullet points under each job position highlight specific achievements, making it straightforward to assess the candidate's skills and experience effectively.
- Strong Career Growth and Industry Focus - Emily Cox displays a compelling career trajectory with continual progression in technical account management within the Identity Management sector. Over a decade, there is evident growth from a Solution Architect to a Senior Technical Account Manager, illustrating her ability to handle increasing responsibilities in complex IT environments.
- Deep Technical Expertise and Impactful Achievements - The CV highlights Emily's proficiency in a range of IAM technologies such as SAML, OAuth, and lifecycle management. Notably, she has achieved significant outcomes, such as reducing system downtime by 50% and increasing subscription adoption by 25%, showcasing her technical depth and ability to drive measurable business benefits.
Senior Account Manager in Human Resources
- Structured and Clear Presentation - Ethan Palmer's CV demonstrates excellent clarity and structure, with each section logically organized, making it easy for employers to quickly locate key information. The use of bullet points under experiences adds conciseness and helps highlight relevant achievements and responsibilities efficiently.
- Progressive Career Trajectory - Palmer's career path shows a steady progression, with promotions from Human Resources Officer at AstraZeneca to Senior HR Advisor at Bupa, and then advancing to HR Business Partner at NHS Trust. This upward movement within high-profile companies showcases an impressive career growth aligned with increasing responsibilities and leadership roles.
- Technical Depth and Methodologies - The CV reveals unique industry-specific elements, such as implementing innovative HR policies and practices, leading change management processes, and developing comprehensive employment relations policies. These highlight Palmer's technical depth and his strategic approach to workforce optimization and compliance.
Senior Account Manager in Healthcare
- Dynamic Content Structure - The CV is well-structured, beginning with a concise yet comprehensive summary that introduces the candidate's expertise in healthcare communications. This clarity continues throughout, with clearly defined sections for experience, education, skills, and other relevant areas, ensuring easy navigation and quick comprehension of key information.
- Rich Career Trajectory - Leo's career trajectory is clearly mapped out, showing a steady progression from Account Executive to Account Manager. This upward movement within reputable companies like Ogilvy Health and Weber Shandwick illustrates a consistent pattern of growth and increasing responsibilities, affirming his readiness for strategic leadership roles.
- Industry-Specific Expertise - The CV emphasizes unique healthcare communication methodologies, such as omnichannel marketing and strict regulatory compliance, reflecting Leo's in-depth understanding of industry-specific challenges. These elements, coupled with technical skills like market analysis and familiarity with Adobe Creative Suite, establish him as a multifaceted professional adept in both strategic and practical domains.
Senior Account Manager in Manufacturing
- Strategic Progression and Industry Expertise - Thomas Walker's career trajectory exhibits a logical progression from Business Development Manager to Senior Engagement Manager, showcasing a steady climb in responsibilities within the aviation and aerospace industry. His career development is aligned with growing involvement in strategic engagement, underlining sustained industry-specific growth and deepening expertise.
- Integration of Advanced Tools and Techniques - The CV distinctly highlights the application of specific industry tools such as Salesforce CRM for enhancing partner interactions and data tracking. The utilization of advanced analytics to boost communication efficiency marks an impressive technical expertise, indicative of an individual who masters the integration of tools to optimize business processes efficiently.
- Effective Presentation of Achievements - The achievements section is punctuated by substantial metrics that not only quantify success but also translate these successes into meaningful business impacts. Enhancements in partner engagement by 20% and a notable reduction in churn by 10% reflect the candidate's business acumen and effective implementation of strategic relationship management techniques.
Senior Account Manager in Retail
- Clear Organization and Conciseness - Jacob Roberts' CV impressively maintains clarity and a well-organized structure, breaking down his expertise into relevant sections such as Experience, Education, Skills, and Achievements, making it easy for potential employers to quickly assess his qualifications.
- Progressive Career Trajectory - The document illustrates a consistent career growth from Sales Executive to Senior Account Manager roles across leading companies like Nikon and Canon, highlighting his advancement within the industry and increasing responsibilities over time.
- Impressive Cross-Functional Expertise - The CV emphasizes Jacob's ability to work across different departments, showcasing adaptability and collaboration as he tackled supply chain challenges and cross-departmental problem-solving, which are crucial in fostering growth and maintaining strong retail partnerships.
Senior Account Manager in Logistics
- Strategic and Effective Content Presentation - The CV is expertly structured, presenting information clearly and concisely. Key sections such as experience, education, and skills are neatly organized, making it easy for readers to quickly grasp Arthur's competencies and achievements. Highlights such as quantifiable accomplishments are succinctly communicated, enhancing the clarity and impact of the document.
- Impressive Career Trajectory - Arthur Davies demonstrates steady career progression across reputable companies within the logistics and supply chain sectors. His journey from an Assistant Logistics Manager at UPS to a Senior Logistics Planner at DHL Supply Chain indicates professional growth and an expanding scope of responsibilities, showcasing his capability to handle increasingly complex tasks and lead larger teams.
- Comprehensive Understanding of Industry Tools and Methodologies - The CV reflects Arthur's deep knowledge of logistics planning and supply chain optimization, evidenced by his expertise in implementing new processes to reduce waste and negotiating with suppliers to reduce transportation costs. His use of forecasting plans to improve inventory turnover further demonstrates his technical depth and proficiency in industry-specific methodologies.
Senior Account Manager in Construction
- Efficient Content Presentation - Isaac Scott's CV is structured for clarity and conciseness, with well-defined sections that succinctly outline his career path, skills, and achievements. The use of bullet points for key accomplishments ensures that the information is straightforward and easy to digest.
- Significant Career Progression - The CV effectively showcases Isaac's career growth from a Construction Coordinator at Balfour Beatty to a Senior Construction Manager at Laing O'Rourke. This trajectory highlights his progression in responsibility and leadership within the construction industry over a decade.
- Emphasis on Sustainability and Safety - Unique industry-specific elements are evident in Isaac's commitment to safety and environmental responsibility. His initiatives in safety protocol development and carbon footprint reduction demonstrate significant technical depth and a forward-thinking approach within construction management.
Senior Account Manager in Education
- Clear Structure and Professional Presentation - The CV is well-organized, presenting information in a logical and concise manner. Sections are distinctly separated, allowing for easy navigation and quick access to key details. The use of bullet points ensures clarity and brevity, keeping the reader's attention focused on substantial achievements and relevant experience.
- Impressive Career Growth and International Experience - Oliver Smith's career trajectory is marked by a steady ascent through increasingly responsible positions across prestigious companies like Salesforce, Microsoft, and Oracle. His experience traverses multiple key industry locations, from Bristol and Reading to London, demonstrating both personal growth and adaptability in different environments.
- Industry-Relevant Tools and Strategic Expertise - The CV highlights Oliver's deep expertise in industry-critical tools like Salesforce and CRM systems, reflecting a strong technical foundation essential for success in B2B sales roles. His skills in procurement solutions and sales cycle management underscore his strategic acumen, vital for navigating complex sales environments and driving business success.
Senior Account Manager in Non-profit
- Clear Structure with Detailed Information - The CV is well-organized, beginning with a concise header and summary that encapsulates Ella Bennett's qualifications and focus areas. Each section is clearly defined and follows a logical sequence, which enhances readability and ensures that all critical information is conveyed succinctly.
- Progressive Career Trajectory in Auditing - Ella's career path demonstrates significant growth, progressing from an Audit Associate at KPMG to a Senior Audit Associate at PwC, and ultimately becoming an Audit Manager at BDO UK LLP. This upward trajectory highlights her ability to take on increased responsibilities and suggests a strong track record of performance and leadership in her field.
- Achievement-Oriented with Tangible Results - The CV prominently features achievements with quantifiable outcomes, such as improving client financial accuracy by 30% and reducing potential financial risk exposure by 25%. These accomplishments underscore Ella's impact on the firms she has worked for and highlight her capability to drive significant improvements in financial processes and client relationships.
Senior Account Manager in Hospitality
- Progressive Career Development - Grace Bailey's CV illustrates a notable career trajectory, moving from a Sales Executive role to a Senior Key Account Manager within nine years. This progression underscores her ability to adapt and grow in increasingly responsible and complex positions, particularly within the F&B sector, enhancing her qualification for strategic growth roles.
- Technical Acumen in Fluid Dynamics - The CV highlights distinct industry-specific skills such as expertise in fluid dynamics and engineering, which are crucial in the F&B sector for optimizing operations. These technical competencies are reinforced by relevant certifications, adding depth to Grace's profile and demonstrating her specialized knowledge that aligns with industry demands.
- Leadership in Client Relationship Management - The CV strongly emphasizes Grace's leadership in managing key accounts and crafting long-term partnerships. Her success in negotiating multi-million-pound contracts and achieving significant increases in sales growth and client satisfaction showcases her exemplary soft skills in leadership and relationship management.
Senior Account Manager in Real Estate
- Structured and Intuitive Presentation - The CV is structured in a way that facilitates easy navigation through various sections, including summary, experience, education, skills, achievements, and more. Each section is concise, ensuring the reader can quickly grasp the candidate's qualifications and career highlights without unnecessary detail.
- Impressive Career Trajectory - Isla King’s career progression is notable, with a clear path of advancement from Insurance Advisor to Senior Account Manager. Throughout her roles at Aviva, Marsh, and Aon, she has demonstrated significant growth, taking on increasingly complex responsibilities and showing adaptability in different organizational environments.
- Soft Skills and Leadership - The CV highlights Isla’s exceptional leadership capabilities, with achievements such as receiving a Team Leadership Award for enhancing team productivity by 20%. Her focus on client relationship management, collaboration, and organizational skills emphasizes her ability to lead effectively in cross-functional settings, ensuring client satisfaction and business success.
Senior Account Manager in Automotive
- Strategic and Impactful Career Growth - Ava Phillips’ career trajectory is marked by significant growth and strategic contributions. From her time as an Account Executive at Publicis Groupe to her current role at Google, each position reflects a step up in responsibilities. Her promotions align with her track record of driving revenue growth and enhancing client satisfaction, demonstrating her effectiveness in progressively more challenging roles.
- Technical Mastery in Programmatic Advertising - The CV showcases Ava's advanced expertise in programmatic advertising, particularly through tools like Display and Video 360 and the Google Marketing Platform. Her ability to lead strategic initiatives, optimize campaigns, and partner with executives underscores her technical depth and positions her as a leader in the digital advertising space.
- Diverse Skill Set and Results-Driven Achievements - Ava’s comprehensive skill set includes not just technical tools but also significant soft skills like client relationship management and strategic planning. Her achievements, such as increasing campaign effectiveness by 35% and revenue by 25%, highlight her capacity to make a substantial business impact, aligning her past contributions with the needs of a Senior Programmatic Account Executive role.
Senior Account Manager in Agriculture
- Effective Structure and Presentation - The CV is well-organized and concise, presenting key information such as education, experience, and skills in a clear format. Each section is distinct and easy to navigate, allowing for quick identification of relevant details. This clarity ensures that significant achievements and qualifications are highlighted effectively, making the document appealing to potential employers.
- Strong Career Growth in the Dairy Industry - Isla King's career trajectory showcases a strategic progression within the dairy industry, as demonstrated by the shift from a Dairy Product Specialist to an Account Manager. This advancement reflects both her growth in expertise and her expanding responsibilities, underscoring her commitment and ability to leverage her technical knowledge in a business context.
- Noteworthy Industry-Specific Skills and Certifications - The CV emphasizes unique expertise in dairy science, particularly in cheese production and dairy enzyme applications, supported by relevant educational credentials like a master's degree in Dairy Science. Furthermore, certifications, such as the Salesforce Administration Certification, highlight her proficiency in industry-specific tools and methodologies, enhancing operational efficiencies and client interactions.
Senior Account Manager in Energy
- Strong Career Trajectory and Growth - Finley Robinson’s career path is portrayed as a progressive journey within the energy sector, advancing from an Energy Sales Executive at Schneider Electric to a Senior Sales Consultant and finally culminating as an Account Manager at Siemens Energy. This trajectory reveals a consistent pattern of promotions and increasing responsibilities, indicating a strong growth potential and adaptability within the industry.
- Comprehensive Content Presentation - The CV is meticulously structured, providing clear and concise information across all sections. Each job role is accompanied by bullet points that succinctly capture key contributions and outcomes, ensuring that the reader can quickly grasp the candidate's skills and achievements without information overload. This clarity and structured approach make the CV highly readable and efficient.
- Industry-Specific Expertise and Innovations - The resume leans heavily into industry-specific skills, mentioning technical terms such as "energy optimization solutions" and "power plant operations," highlighting Finley’s deep understanding of complex energy systems. Additionally, achievements like pioneering a service project that enhanced client engagement underscore an ability to innovate within the energy services arena.
Senior Account Manager in Legal
- Structured Organization of Information - The CV successfully arranges information in a logical manner, beginning with an impactful summary and progressing through experiences, education, skills, and additional activities. This clear structure ensures that key points are easily identifiable and accessible to the reader, which is crucial for maintaining attention and conveying strengths quickly.
- Strategic Career Development - Jacob Roberts exhibits a clear and progressive career trajectory, advancing from a Business Development Executive to a Senior Account Manager role. This growth signifies his capability to handle increased responsibilities and take on leadership roles, showcasing his commitment and adaptability within the account management and legal industry sectors.
- Influential Achievements with Business Impact - The CV emphasizes Jacob's substantial achievements, such as a 25% client retention increase and 30% growth in new client acquisition, which are not just numerical statistics but reflect considerable positive impacts on business revenue and client satisfaction. These achievements illustrate his strategic thinking and ability to drive meaningful outcomes in a competitive market.
How complex should the format of your senior account manager CV be?
Perhaps, you decided to use a fancy font and plenty of colours to ensure your senior account manager CV stands out amongst the pile of other candidate profiles. Alas - this may confuse recruiters. By keeping your format simple and organising your information coherently, you'll ultimately make a better impression. What matters most is your experience, while your CV format should act as complementary thing by:
- Presenting the information in a reverse chronological order with the most recent of your jobs first. This is done so that your career history stays organised and is aligned to the role;
- Making it easy for recruiters to get in touch with you by including your contact details in the CV header. Regarding the design of your CV header, include plenty of white space and icons to draw attention to your information. If you're applying for roles in the UK, don't include a photo, as this is considered a bad practice;
- Organising your most important CV sections with consistent colours, plenty of white space, and appropriate margins (2.54 cm). Remember that your CV design should always aim at legibility and to spotlight your key information;
- Writing no more than two pages of your relevant experience. For candidates who are just starting out in the field, we recommend to have an one-page CV.
One more thing about your CV format - you may be worried if your double column CV is Applicant Tracker System (ATS) complaint. In our recent study, we discovered that both single and double-column CVs are ATS-friendly . Most ATSes out there can also read all serif and sans serif fonts. We suggest you go with modern, yet simple, fonts (e.g. Rubik, Lato, Raleway) instead of the classic Times New Roman. You'll want your application to stand out, and many candidates still go for the classics. Finally, you'll have to export your CV. If you're wondering if you should select Doc or PDF, we always advise going with PDF. Your CV in PDF will stay intact and opens easily on every OS, including Mac OS.
PRO TIP
Incorporate a touch of colour in headers or section breaks, but keep it professional and ensure it doesn’t detract from readability, especially in more conservative industries.
The top sections on a senior account manager CV
- Professional Summary showcases your top achievements and relevant skills.
- Key Account Management Experience highlights your history with major clients.
- Sales Targets & Results section demonstrates your ability to meet and exceed goals.
- Client Relationship Skills emphasise your expertise in maintaining and nurturing client relations.
- Industry Expertise indicates your knowledge and experience within the specific sector.
What recruiters value on your CV:
- Highlight your proven track record in sales, account growth, and client retention by quantifying your achievements with metrics such as percentage growth or revenue targets met.
- Demonstrate your expertise in strategic planning by outlining successful initiatives you have led that resulted in increased client satisfaction or market penetration.
- Showcase your leadership skills by mentioning teams you've managed, cross-departmental projects you've overseen, and how you've fostered collaboration to achieve business objectives.
- Emphasise your proficiency in client relationship management by providing examples of complex issues you have resolved and how you’ve tailored solutions to meet client needs.
- Include any industry-specific knowledge or technical skills relevant to the role of a senior account manager, such as familiarity with CRM software or advanced data analysis competencies.
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Making a good first impression with your senior account manager CV header
Your typical CV header consists of Your typical CV header consists of contact details and a headline. Make sure to list your professional phone number, email address, and a link to your professional portfolio (or, alternatively, your LinkedIn profile). When writing your CV headline , ensure it's:
- tailored to the job you're applying for;
- highlights your unique value as a professional;
- concise, yet matches relevant job ad keywords.
You can, for examples, list your current job title or a particular skill as part of your headline. Now, if you decide on including your photo in your CV header, ensure it's a professional one, rather than one from your graduation or night out. You may happen to have plenty more questions on how to make best the use of your CV headline. We'll help you with some real-world examples, below.
Examples of good CV headlines for senior account manager:
- Senior Account Manager | Client Relationship Maestro | Strategic Sales | MBA | 10+ Years’ Progressive Expertise
- Senior Account Manager | B2B Sales Specialist | Digital Marketing Expert | CIM Certified | 12 Years in Industry
- Senior Account Manager | Tech Industry Leader | Key Account Growth | PMP | 15 Years’ Professional Ascension
- Senior Account Manager | FMCG Sector Authority | Market Penetration | Negotiation Pro | 8 Years’ Target Smashing
- Senior Account Manager | Financial Services Guru | Relationship Building | CFA Holder | 13 Years of Advancement
- Senior Account Manager | Global Markets Navigator | Multilingual Communicator | 10-Year Success Trajectory | CIMA Qualified
What's the difference between a senior account manager CV summary and objective
Why should it matter to you?
- Your senior account manager CV summary is a showcasing your career ambitions and your unique value. Use the objective to answer why your potential employers should hire you based on goals and ambitions. The objective is the ideal choice for candidates who happen to have less professional experience, but still meet some of the job requirements.
Before you select which one will be more relevant to your experience, have a look at some industry-leading CV summaries and objectives.
CV summaries for a senior account manager job:
- Seasoned Account Manager with over 10 years of experience in the advertising sector, possessing extensive expertise in client relationship building, complex negotiations, and strategic account growth. Noteworthy accomplishments include expanding key accounts by 60% within a two-year period through innovative solutions and steadfast client advocacy.
- Dedicated Account Management professional with 12 years in pharmaceutical sales, displaying a proven track record of spearheading client accounts, increasing revenue by 75% over three years. Leverages strong analytical skills and a deep understanding of market dynamics to exceed sales targets and foster long-term client partnerships.
- Former Senior Software Developer transitioning into Account Management, bringing a unique blend of technical acumen and exemplary communication skills gained over 8 years of creating bespoke client solutions. Excels at translating complex technical concepts into client-friendly language, leading to a 40% increase in client retention rates in previous roles.
- Highly experienced in educational program coordination, transitioning into Account Management with a commitment to leveraging 7 years of client engagement experience, curriculum development skills, and an outstanding ability to build trust and rapport with diverse stakeholder groups to drive account success.
- Entrant to the field of Account Management with over 5 years of experience in customer service, eager to apply a commendable aptitude for strategic planning and relationship-building to foster client growth and retention. Highly motivated to learn industry-specific skills and contribute to achieving significant account expansions.
- Recent Business Management graduate aiming to leverage theoretical knowledge and an energetic approach to begin a career as an Account Manager. Keen to apply exceptional interpersonal skills and a strong foundation in business analytics to help clients achieve their goals and strengthen their market presence.
The best formula for your senior account manager CV experience section
The CV experience section is the space where many candidates go wrong by merely listing their work history and duties. Don't do that. Instead, use the job description to better understand what matters most for the role and integrate these keywords across your CV. Thus, you should focus on:
- showcasing your accomplishments to hint that you're results-oriented;
- highlighting your skill set by integrating job keywords, technologies, and transferrable skills in your experience bullets;
- listing your roles in reverse chronological order, starting with the latest and most senior, to hint at how you have grown your career;
- featuring metrics, in the form of percentage, numbers, etc. to make your success more tangible.
When writing each experience bullet, start with a strong, actionable verb, then follow it up with a skill, accomplishment, or metric. Use these professional examples to perfect your CV experience section:
Best practices for your CV's work experience section
- Developed and maintained relationships with key clients, resulting in a 30% increase in account retention and successfully upselling products, enhancing client investment by an average of 20% annually.
- Orchestrated the negotiation of contracts and service agreements, ensuring that terms were favourable for both the client and the company while boosting long-term client engagement.
- Strategically identified new business opportunities by analysing market trends, leading to a consistent pipeline growth of 15% quarter-over-quarter.
- Provided bespoke client presentations to highlight the value and ROI of services, which led to a 40% increase in cross-functional services uptake within my portfolio.
- Collaborated with cross-departmental teams to ensure that client deliverables were met on time, contributing to a client satisfaction rate of over 95%.
- Utilised CRM systems to track client engagement and sales metrics, offering precise forecasting that informed business strategy and resource allocation.
- Implemented feedback mechanisms to gather insights from clients, driving product development and service enhancement based on data-driven client needs.
- Mentored and coached junior account managers, fostering a high-performing team culture that exceeded sales targets by an average of 10% every financial year.
- Conducted quarterly business reviews with senior leadership, providing detailed reports on account status, challenges, and strategic plans to secure and expand client relationships.
Work Experience
Senior Strategic Account Manager
KPMG UK
09/2018-Ongoing
- Led a team of account executives to increase the customer portfolio by 35%, achieving a significant market expansion for high-profile clients within the financial sector.
- Orchestrated the rollout of a new CRM system, improving the sales cycle efficiency by 25%, which allowed for enhanced forecasting and reporting capabilities.
- Pioneered a customised client success strategy that reduced churn rates by 15% through personalised account management and prompt conflict resolution.
Work Experience
Lead Account Manager
Deloitte UK
01/2013-12/2017
- Implemented a business development plan targeting SMEs, contributing to a revenue increase of £3M over two years.
- Secured three landmark contracts with industry-leading firms in the pharmaceutical sector, marking a 20% growth in key account acquisitions.
- Championed a cross-departmental collaboration initiative that improved service delivery timeframes by 30%, enhancing client satisfaction rates.
Work Experience
Senior Key Account Manager
PwC UK
03/2012-10/2015
- Executed strategic account penetration tactics, resulting in the growth of the company's footprint within the manufacturing industry.
- Negotiated multi-year contracts with an average deal value of £750,000, exceeding quarterly sales targets by 10-15% consistently.
- Introduced a tailored analytics dashboard for key stakeholders, leading to more informed decision-making and a 20% improvement in client engagement.
Work Experience
Principal Account Manager
EY UK
07/2011-08/2014
- Managed and upsold to a portfolio of 50+ corporate accounts, delivering an exceptional service that secured 98% account retention over three years.
- Developed and led high-impact marketing campaigns alongside the creative team, boosting brand awareness and generating a 25% upsurge in lead conversion rate.
- Fostered long-standing relationships with C-level executives through regular business reviews, driving product improvement based on client feedback and strategic industry trends.
Work Experience
Senior Accounts Development Manager
Accenture UK
05/2014-06/2018
- Drove the expansion into new territories by leading a salesforce of 20, culminating in a year-over-year revenue increase of 30% in emerging markets.
- Masterminded the adoption of a consultative sales approach, which enriched client interaction experiences and pushed the frontiers of our offering service standards.
- Collaborated closely with product development teams to inform the evolution of a flagship product tailored to the needs of key accounts, heightening product-market fit.
Work Experience
Senior Client Relations Manager
IBM UK
11/2009-12/2013
- Curated an extensive portfolio of digital transformation solutions for legacy clients, leading to an annual incremental revenue of 40% from upsells and service enhancements.
- Successfully navigated a merger transition period for key accounts, ensuring 100% client retention and satisfaction through effective communication and service continuity plans.
- Provided mentorship and coaching to a team of junior account managers, elevating the overall team's sales performance by sharing advanced negotiation and relationship management techniques.
Work Experience
Senior Account Leadership Executive
Salesforce UK
02/2016-01/2020
- Directed the launch of an innovative B2B SaaS solution, resulting in the onboarding of over 200 new enterprise accounts and a recurring revenue stream of £5M+ annually.
- Synthesised market feedback to drive the roadmap for version 2.0 of our platform, prioritising feature development aligned with customer needs and tech trends.
- Proactively addressed potential account risks identified through analytics, implementing mitigation strategies that ensured continuous business partnerships.
Work Experience
Senior National Account Manager
Oracle UK
06/2015-11/2019
- Cultivated a pioneering go-to-market strategy for a new cloud product line, capturing a 20% market share within the first year and establishing the firm as a thought leader in cloud solutions.
- Operationalised customer feedback loops to optimise the user experience for our main software suite, which played a key role in boosting the net promoter score (NPS) by 12 points.
- Served as the primary relationship holder for our top-tier accounts, negotiating contract renewals and expansions valued at over £10M.
How to ensure your senior account manager CV stands out when you have no experience
This part of our step-by-step guide will help you substitute your experience section by helping you spotlight your skill set. First off, your ability to land your first job will depend on the time you take to assess precisely how you match the job requirements. Whether that's via your relevant education and courses, skill set, or any potential extracurricular activities. Next:
- Systematise your CV so that it spotlights your most relevant experience (whether that's your education or volunteer work) towards the top;
- Focus recruiters' attention to your transferrable skill set and in particular how your personality would be the perfect fit for the role;
- Consider how your current background has helped you build your technological understanding - whether you've created projects in your free time or as part of your uni degree;
- Ensure you've expanded on your teamwork capabilities with any relevant internships, part-time roles, or projects you've participated in the past.
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PRO TIP
If applicable, briefly mention a situation where things didn’t go as planned and what you learned from it, demonstrating your ability to learn and adapt.
The CV skills' divide: between hard and soft skills
Of course, you may have read the job requirements plenty of times now, but it's key to note that there is a difference between technical and personal skills. Both are equally relevant to your job application. When writing about your skill set, ensure you've copy-pasted the precise skill from the job requirement. This would not only help you ensure you have the correct spelling, but also pass any Applicant Tracker System (ATS) assessments.
- Hard skills show your technological capabilities. Or whether you'll be a good technical fit to the organisation. Ensure you've spotlighted your hard skills in various sections of your CV (e.g. skills section, projects, experience) by including the technology and what you've attained;
- Soft skills pinpoint your personality and people or communication skills, hinting at if you'll easily accomodate into the team or organisation. Quantify your soft skills in your CV achievements, strengths, summary/objective, and experience sections. Always support your soft skills with how they've helped you grow as a professional.
Top skills for your senior account manager CV:
HARD SKILLS
Key Account Management
Sales Strategy & Execution
Customer Relationship Management (CRM)
Negotiation & Closing Techniques
Market Research & Analysis
Revenue Growth & Profit Maximisation
Contract Management
Presentation & Proposal Development
Sales Forecasting
Business Development
SOFT SKILLS
Strategic Thinking
Leadership
Communication
Problem Solving
Adaptability
Time Management
Teamwork
Client Relationship Building
Decision Making
Attention to Detail
PRO TIP
If there's a noticeable gap in your skillset for the role you're applying for, mention any steps you're taking to acquire these skills, such as online courses or self-study.
CV education and certificates: your academic background as proof of your skill set
A common misconception about your senior account manager CV education is that you only need it, if you have less professional experience. That is completely false. The CV education section serves to back up your technical (and sometimes personal) capabilities, fill in gaps in your work history, and show you have the initial industry background and know-how. When creating your education section:
- List your degrees in the reverse chronological order, starting with the most recent (and relevant) ones first;
- Include your degree and university names, start and graduation dates. It's optional to also denote you received a "First-Class Honours" for diplomas that are more relevant to the role;
- Curate your relevant university coursework, projects, or thesis work if you happen to have less professional expertise and need to integrate more job keywords and skills.
Your professional qualifications don't need to stop at your academic background. It's advisable to also select up to three of your most noteworthy (and relevant) industry certificates and feature them in a dedicated section. Once more, include the certificate name, the institution that issued it out, and the date you obtained it on. You could feature both hard skills and soft skills certificates, as in the examples below:
PRO TIP
Focus on describing skills in the context of the outcomes they’ve helped you achieve, linking them directly to tangible results or successes in your career.
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Key takeaways
Your successful job application depends on how you well you have aligned your senior account manager CV to the job description and portrayed your best skills and traits. Make sure to:
- Select your CV format, so that it ensures your experience is easy to read and understand;
- Include your professional contact details and a link to your portfolio, so that recruiters can easily get in touch with you and preview your work;
- Write a CV summary if you happen to have more relevant professional experience. Meanwhile, use the objective to showcase your career dreams and ambitions;
- In your CV experience section bullets, back up your individual skills and responsibilities with tangible achievements;
- Have a healthy balance between hard and soft skills to answer the job requirements and hint at your unique professional value.
