Crafting a CV that effectively showcases your meticulous attention to detail and reliability can be challenging for a housekeeper. Our guide provides targeted advice to elevate your CV, ensuring your dedication to cleanliness and order shines through to potential employers.
Land the job of your dreams with our bespoke guide on how to:
- Design and format your professional housekeeper CV;
- Curate your key contact information, skills, and achievements throughout your CV sections;
- Ensure your profile stays competitive by studying other industry-leading housekeeper CVs;
- Create a great CV even if you happen to have less professional experience, or switching fields.
When writing your housekeeper CV, you may need plenty of insights from hiring managers. We have prepared industry-leading advice in the form of our relevant CV guides.
Resume examples for housekeeper
Explore additional housekeeper cv samples and guides and see what works for your level of experience or role.
By Experience
Executive Housekeeper
- Clear Structure and Concise Presentation - The CV is well-organized, beginning with a succinct summary that effectively encapsulates Harry Williams's key attributes and career highlights. Each section is distinctly separated, providing clarity and ease of navigation for potential employers, ensuring all relevant information is readily accessible and easy to digest.
- Progressive Career Trajectory in Luxury Hospitality - Harry's career demonstrates a consistent upward trajectory within prestigious hospitality establishments. The progression from Assistant Housekeeping Manager at The Dorchester to Director of Housekeeping at The Savoy Hotel illustrates growth through increased responsibilities and leadership roles, aligning with luxury service standards and management expertise.
- Emphasis on Leadership and Effective Team Management - The content reflects strong leadership skills, evidenced by the development of training programs and innovative employee recognition schemes. Harry's ability to lead teams efficiently is highlighted through achievements such as maintaining a high retention rate and enhancing team productivity, underscoring his capability to inspire and motivate staff effectively.
Head Housekeeper
- Structured Experience and Career Growth - Daniel Baker's CV effectively organizes his professional journey, illustrating growth from a Housekeeping Team Lead to Head Housekeeper. Each role clearly describes his increasing responsibilities, showcasing a trajectory that is both logical and impressive within the hospitality industry.
- Impactful Achievements - The CV lists specific achievements that emphasize both qualitative and quantitative results. By mentioning accomplishments like a 20% increase in room cleaning productivity and a 15% cost reduction, it highlights Baker's capability to drive significant improvements that align closely with business goals.
- Emphasis on Soft Skills and Leadership - Beyond technical accomplishments, the CV underscores Baker’s soft skills, such as team leadership and staff morale enhancement, which are crucial for a head housekeeper role. His ability to lead a large team and maintain high retention rates indicates strong interpersonal and managerial skills.
Assistant Housekeeper
- Strategic Presentation of Achievements - The CV effectively highlights Jack Taylor's accomplishments with specific metrics and outcomes. This includes improvements in NHS infection control standards by 15% and a 20% reduction in waste collection time, all of which showcase his ability to implement systems that deliver tangible improvements in facility management.
- Career Progression and Industry Experience - Jack's career trajectory shows a clear path of growth and increasing responsibility within the facilities management industry. Starting as a Cleaning Specialist and advancing to a Facilities Assistant position, each role reflects a deepening of expertise and leadership responsibilities, indicating his potential for continued advancement in the field.
- Emphasis on Leadership and Training - The CV underscores Jack’s leadership skills, particularly in team management and training. Examples include leading a team of 5 people and developing a training programme that decreased healthcare-associated infections by 30%, demonstrating his ability to mentor and enhance team performance through structured guidance.
Senior Housekeeper
- Clear and Structured Content Presentation - The CV is organized effectively with a coherent structure that enhances readability. Each section is concise, providing relevant information while maintaining clarity. This ensures that key details about Isaac's qualifications and experience are easily accessible to potential employers.
- Strong Career Trajectory - Isaac Scott's career progression demonstrates significant growth in the hospitality sector, advancing from a Housekeeping Team Leader to a Senior Housekeeper. This trajectory showcases increased responsibility and leadership capabilities, reflecting a commitment to professional development and advancement within the industry.
- Leadership and Soft Skills Excellence - Isaac's CV highlights strong leadership qualities and soft skills, including team management, communication, and problem-solving. These competencies are crucial in hospitality management and are supported by achievements like reducing staff turnover and enhancing team performance, further underscoring Isaac's capability to lead effectively.
Junior Housekeeper
- Career Growth and Development - The CV successfully maps out a clear career trajectory, showing William Hall's progression from a Room Attendant to Junior Floor Housekeeper. This progression is underpinned by roles bridging both supervisory and team-led tasks, demonstrating a consistent track towards leadership within top-tier hospitality establishments.
- Emphasis on Leadership and Training - There is a strong focus on leadership capabilities such as team management, staff training, and communication. Achievements like the implementation of a new rota system and training junior staff are indicative of his ability to facilitate team cohesion and upskill colleagues, reinforcing a potential for future leadership roles.
- Achievements with Real Impact - The CV highlights significant achievements with business relevance, such as reducing guest complaints by 25% and cutting overtime costs by 15%. These figures not only reflect individualized success but also illustrate how his contributions can create positive outcomes for the business, aligning well with the hospitality industry's emphasis on efficiency and guest satisfaction.
Lead Housekeeper
- Comprehensive Adaptability - The CV effectively showcases the candidate's adaptability through various roles within healthcare housekeeping and operations management. Each role has demonstrated growth in responsibilities, from a Team Leader to a Senior Supervisor, indicating an ability to handle increasing levels of complexity and responsibility.
- Emphasis on Process Improvement - A significant highlight is the focus on process improvement across different roles. The candidate has consistently implemented new systems and methodologies that have resulted in efficiency gains, such as a 25% increase in operational efficiency and a 30% reduction in linen shortages. This emphasis shows a dedication to refining processes that drive business results.
- Cross-Functional Collaboration - The CV underlines excellent cross-functional skills shown through collaboration with teams to reduce urgent cleaning task response times by 40%. This involvement indicates a solid ability to engage and work effectively across various departments, enhancing overall operational effectiveness and contributing to business objectives.
Full-Time Housekeeper
- Structured and Clear Presentation - The CV is organized in a logical flow, starting with personal details and a summary, followed by sections on experience, education, skills, courses, achievements, languages, and passions. Each section is concise and clearly labels the information, making it easy to follow and understand. This structure ensures that the reader can quickly identify key qualifications and achievements relevant to the housekeeper role.
- Demonstrated Career Advancement in Housekeeping - Sienna West's career trajectory shows consistent growth within the housekeeping industry, from her early role as a Domestic Assistant to becoming a Residential Housekeeper with Merry Maids. The progression highlights her ability to take on more complex tasks and larger responsibilities over time, such as coordinating logistics and managing intricate cleaning and organization projects.
- Industry-Specific Achievements with Tangible Impact - The CV highlights significant achievements directly related to household management and efficiency. Sienna has implemented systematic cleaning schedules, which resulted in a 30% reduction in cleaning time while maintaining service quality. Such accomplishments demonstrate her ability to bring tangible improvements to her work environment, showcasing a strong understanding of industry-specific methodologies and their business impact.
Part-Time Housekeeper
- Structures information effectively - The CV employs a clear and organized structure that makes it easy for readers to navigate through various sections. By segmenting details into concise subheadings, such as Education, Experience, and Skills, the document prioritizes readability and allows the hiring manager to quickly assimilate the candidate’s qualifications relevant to the role.
- Career trajectory demonstrates progressive growth - Noah's career path showcases a steady upward progression, moving from positions like Facility Coordinator to Property Operations Manager, finally advancing to Community Maintenance Specialist. This trajectory illustrates not only capability and expertise development but also a commitment to the real estate and property management industry, emphasizing depth in managing community and resident experiences.
- Emphasizes impactful achievements with business relevance - The CV highlights significant achievements that are directly tied to business outcomes, such as enhancing resident satisfaction, reducing operational costs, and maintaining high regulatory compliance. These accomplishments illustrate Noah's ability to implement strategies that resonate with the business’s financial and regulatory goals, further validating their competence in the maintenance and property management domain.
By Role
Hospital Housekeeper
- Clarity and Structured Presentation - The CV displays a logical arrangement of sections, contributing to clarity and easy navigation. Each part is clearly defined, and the content is presented concisely, ensuring the reader can quickly grasp the critical elements of the candidate’s experience and skills.
- Dynamic Career Progression - James’s career trajectory reflects a steady advancement from a housekeeper to a senior housekeeper, including roles requiring greater responsibility and expertise. The movement from hospitality to a healthcare environment highlights his adaptability and increasing recognition for his capabilities.
- Industry-Specific Expertise - The CV highlights unique elements like waste management strategies and the implementation of eco-friendly cleaning products. These indicate a deep understanding of best practices and eco-sustainability, essential in modern housekeeping and waste management roles.
Residential Housekeeper
- Effective Career Progression - Charlie's career trajectory showcases a consistent upward movement within the hospitality industry. Beginning as a Room Attendant and advancing to Senior Housekeeper, then Housekeeping Supervisor, demonstrates not only growth but also a willingness to take on increased responsibility. This progression reflects their commitment to professionalism and mastery in their field.
- Achievements Reflecting Impact on Operations - The CV highlights specific achievements that have directly benefited the businesses Charlie worked for. From improving guest satisfaction ratings by 40% to saving £5,000 annually by implementing a new linen inventory system, these accomplishments are not just numbers; they represent significant operational improvements that enhance business performance and customer experiences.
- Soft Skills and Leadership Excellence - The emphasis on soft skills like superb communication, team leadership, and attention to detail, coupled with demonstrated leadership in managing teams and conducting performance reviews, indicates Charlie's ability to effectively manage and motivate staff. This is crucial in a service-oriented role where a positive and productive workforce directly influences the guest experience.
Hotel Housekeeper
- Concise and Structured Presentation - The CV is well-organized with clear sections, allowing easy navigation and quick comprehension of Samuel's qualifications. Each section follows a logical flow, starting from a succinct summary to detailed job experiences, educational background, and concluding with skills and achievements. This concise structure effectively highlights key points without overwhelming the reader.
- Career Progression in Hospitality Management - Samuel's career trajectory is clearly depicted, showcasing a steady rise through the hospitality industry. The progression from a Senior Housekeeper to Housekeeping Supervisor and eventually an Assistant Housekeeping Manager demonstrates his upward mobility and recognition in his field. His ability to transition into successive leadership roles emphasizes his dedication and competence in hospitality management.
- Soft Skills and Team Leadership - The CV underscores Samuel's strong leadership qualities and interpersonal skills. His achievements in leading teams, implementing training programs, and enhancing team performance indicate his capability to manage and inspire others. The ability to maintain high standards and coordinate effectively across departments highlights his proficiency in fostering a collaborative work environment.
Private Household Housekeeper
- Impactful Achievement Focus - The CV details significant achievements, such as a 20% efficiency increase in household operations and a 15% cut in supply expenses, demonstrating Daisy's ability to enhance productivity and financial efficiency—a valuable asset in household management.
- Diverse Skill Set and Certifications - With a range of skills including inventory management, floor care, and laundry care, coupled with certifications like "Advanced Housekeeping Techniques," the CV underscores Daisy's industry-specific expertise and readiness to handle various responsibilities adeptly.
- Strong Career Progression - Daisy's career trajectory is clearly outlined, showing a steady progression from Assistant Housekeeper to Senior Housekeeper, reflecting her growing expertise and responsibility in household management across different settings, from a high-value residence to a private family household.
Corporate Housekeeper
- Structured Presentation of Experience - Sienna West's CV is particularly effective in its structured presentation, creating a clear narrative of her career path. Each job listing is concise yet detailed, with specific achievements and responsibilities highlighted through bullet points. This clarity ensures that the most relevant information stands out to potential employers, allowing them to quickly assess her fit for the role.
- Successful Career progression and Industry Relevance - Sienna West’s career trajectory demonstrates a natural progression from a Housekeeping Assistant to a Corporate Housekeeper, with a clear escalation of responsibilities and achievements. Her shift from hospitality at Sodexo to a more corporate environment at ISS Facility Services showcases her adaptability and inclination towards offices, emphasizing her expertise in office management and housekeeping.
- Notable Achievements with Tangible Impact - Her CV details specific accomplishments that not only present impressive numbers but also articulate the broader business impact. For instance, a 30% improvement in office supply management directly ties to enhanced operational efficiency, and a 95% client satisfaction rate highlights her effectiveness in maintaining positive working environments. These achievements underscore her ability to deliver tangible business benefits consistently.
Industrial Housekeeper
- Content Presentation Ensures Clarity and Conciseness - Scarlett Murphy's CV is structured in a way that allows for quick comprehension of key qualifications and achievements. Each section is neatly organized, with clear headings and bullet points that make it easy to scan. This succinct presentation ensures that essential details such as skills and accomplishments are immediately visible, enhancing the reader's ability to grasp the candidate's expertise without sifting through excessive information.
- Clear Career Advancement and Industry Experience - The candidate's career trajectory highlights a progressive advancement in responsibilities, evidenced by her role as a Housekeeping Supervisor at Care UK. This demonstrates growth in leadership capabilities, as she moved from being a Housekeeper to leading teams and implementing new protocols. Her career progression within prominent organizations in the healthcare and hospitality sectors indicates stability and upward mobility, qualities desirable in a candidate.
- Impactful Achievements Directly Benefit Business Operations - The CV is exceptional in showcasing achievements that have a direct impact on business outcomes. For example, implementing new cleaning protocols improved efficiency by 30% and reduced supply costs by 10%, while also reporting a 25% increase in client satisfaction ratings. This not only highlights Scarlett's ability to drive operational improvements but also her understanding of how these enhancements contribute to overall business success, making her contributions particularly valuable from a business perspective.
Nursing Home Housekeeper
- Impressive Career Growth and Leadership - Ethan Palmer's CV illustrates a notable professional advancement within the healthcare housekeeping sector, transitioning from a Housekeeping Aide to a Senior Housekeeping Aide and eventually to a Housekeeping Supervisor. This trajectory highlights his ability to assume leadership roles and drive team performance improvements.
- Industry-Specific Expertise and Technical Skills - The CV emphasizes Ethan's expertise in healthcare settings, focusing on infection control and cleanliness standards. His experience with implementing waste management processes and selecting environmentally friendly cleaning supplies illustrates his deep knowledge of industry-specific methodologies.
- Significant Business Impact through Achievements - The document details initiatives that Ethan led, which had a profound effect on business outcomes, such as improving facility cleanliness ratings by 20% and reducing operational costs by 20%. These achievements underscore the practical impact of his work on the organizations he has been part of.
School Housekeeper
- Strategic Presentation of Experience and Skills - Oscar Evans' CV is structured with clarity and conciseness, effectively laying out his progressive career in custodial management. The consistent use of quantifiable achievements in various roles, such as waste reduction and improved cleaning efficiency, enhances the impact of each position listed. This structured approach ensures that the reader can easily follow the progression and value of his experience in custodial roles.
- Demonstrated Career Growth and Commitment to Industry - The career trajectory outlined in the CV shows a clear upward movement from Custodian to Senior Custodian within the early education sector, highlighting Evans' commitment to the industry and expertise in custodial management. This progression, coupled with his relevant education, underscores his dedication to continuous improvement and leadership in creating safe and efficient learning environments.
- Emphasis on Sustainable and Child-Friendly Practices - Oscar Evans has infused his custodial roles with a dedication to eco-friendly and child-centric practices. Unique industry-specific elements, such as the Certified Green Cleaning Professional course and initiatives in recycling and using eco-friendly products, position him as a forward-thinking professional who values sustainability and prioritizes healthy environments for children in educational settings.
Guest House Housekeeper
- Strategic Impact in Achievements - The CV effectively highlights achievements with strategic significance, such as the introduction of a new stock management system that not only reduced waste by 25% but also significantly contributed to cost savings and efficiency. These accomplishments demonstrate initiative and a focus on enhancing operational effectiveness.
- Clear Leadership and Management Skills - Matilda’s experience showcases strong leadership and management capabilities, as evidenced by her roles as Lead Housekeeper and Senior Cleaner. The ability to lead teams of varying sizes while ensuring high standards and boosting resident satisfaction by 30% underscores her competence in nurturing a productive work environment.
- Focus on Innovation and Process Improvement - Throughout her career, Matilda has shown a commitment to improving processes and driving innovation within the housekeeping industry. Implementing streamlined cleaning procedures, resulting in reduced room cleaning times, is a testament to her analytical skills and forward-thinking approach.
Night Shift Housekeeper
- Comprehensive career progression - Ruby's CV effectively illustrates her career growth, evolving from a Janitorial Supervisor to a Lead Housekeeper. The progression shows a logical and strategic path, reflecting her growing responsibilities and achievements within the industry. Each position is detailed with specific contributions, demonstrating her ability to deliver results consistently at each stage of her career.
- Emphasis on leadership and team management - A significant highlight of this CV is Ruby's strong leadership skills, demonstrated by her experience managing teams of varying sizes. Her roles in ISS Facility Services and Mitie involved significant improvements in team efficiency and satisfaction scores. Such details provide compelling evidence of her capacity to inspire and lead teams towards collective success.
- Commitment to sustainability and safety - Ruby's dedication to integrating sustainable practices and ensuring safety compliance is evident throughout her CV. Implementing eco-friendly cleaning solutions and maintaining a perfect safety record underline her commitment to responsible cleaning practices and contributing to workplace well-being and safety. These facets are crucial in today's environmentally conscious and safety-focused industry.
Day Shift Housekeeper
- Comprehensive Career Progression - Scarlett's career trajectory is evident from her progression from a Housekeeper to a Senior Housekeeper with added responsibilities and leadership roles, showcasing a clear path of growth and promotions within the hospitality sector.
- Unique Use of Eco-Friendly Practices - The CV highlights Scarlett's commitment to eco-sustainability by introducing a significant initiative to reduce chemical use by 40%, aligning with modern industry trends towards environmental consciousness while maintaining quality.
- Leadership and Team Management Skills - Demonstrated through her role at The Ritz London, Scarlett's ability to lead and train a team effectively is emphasized, contributing to high guest satisfaction rates and reduced complaints, which are crucial in maintaining service excellence in hospitality.
Weekend Housekeeper
- Highly Structured Presentation - The CV is clearly organized with distinct sections such as experience, education, skills, and achievements, making it easy for the reader to follow Isla King's career progression and understand her professional background comprehensively. The use of bullets and concise language ensures clarity and quick comprehension.
- Consistent Career Advancement - Isla King’s career trajectory shows a clear progression from a Housekeeper to a Senior Housekeeper, reflecting her upward movement within the hospitality industry. Her roles demonstrate increased responsibility and leadership, indicating not only her personal growth but also a recognition of her capabilities by her employers.
- Achievements Reflecting Business Impact - The CV highlights specific achievements with significant business impact, such as reducing customer complaints by 15% and improving guest satisfaction and operational efficiency. These accomplishments underscore Isla's ability to implement strategies that enhance customer experience and contribute to the organization’s success.
Structuring your housekeeper CV layout: four factors to keep in mind
There are plenty of best practices out there for your CV layout and design. At the end of the day, a clear format and concise CV message should be your top priority. Use your CV design to enhance separate sections, bringing them to the forefront of recruiters' attention. At the same time, you can write content that:
- Follows the reverse chronological order in the experience section by first listing your most recent jobs;
- Incorporates your contact information in the header, but do skip out on the CV photo for roles in the UK;
- Is spotlighted in the most important sections of your CV, e.g. the summary or objective, experience, education, etc. to show just how you meet the job requirements;
- Is no longer than two-pages. Often, the one-page format can be optimal for your housekeeper CV.
Before submitting your CV, you may wonder whether to export it in Doc or PDF. With the PDF format, your information and layout stay intact. This is quite useful when your CV is assessed by the Applicant Tracker System (or the ATS) . The ATS is a software that scans your profile for all relevant information and can easily understand latest study on the ATS , which looks at your CV columns, design, and so much more.
PRO TIP
For certain fields, consider including infographics or visual elements to represent skills or achievements, but ensure they are simple, professional, and enhance rather than clutter the information.
The top sections on a housekeeper CV
- Professional Summary showcases your dedication and experience in the housekeeping industry.
- Key Skills section highlights your cleaning and organisational skills specific to housekeeping.
- Work Experience details your past roles and responsibilities in similar positions.
- Education and Training indicates any qualifications relevant to housekeeping duties.
- References Available Upon Request demonstrates your credibility and good standing in previous employment.
What recruiters value on your CV:
- Highlight your attention to detail and ability to maintain high standards of cleanliness by giving examples of previous work experiences in housekeeping or relevant sectors.
- Include any specialised skills such as knowledge of eco-friendly cleaning practices or experience with specific cleaning equipment that could set you apart from other candidates.
- Emphasise your reliability and flexibility by mentioning situations where you adapted to last-minute changes or managed to handle multiple tasks simultaneously.
- Showcase your interpersonal skills, as a good housekeeper often needs to communicate effectively with household members and work within a team.
- Provide evidence of your time management skills and your ability to work independently by describing tasks you've successfully completed on your own initiative.
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What information should you include in your housekeeper CV header?
The CV header is potentially the section that recruiters would refer to the most, as it should include your:
- Contact details - your professional (non-work) email address and phone number;
- Professional photograph - if you're applying hinting at the value you bring as a professional.
Many professionals often struggle with writing their housekeeper CV headline. That's why in the next section of this guide, we've curated examples of how you can optimise this space to pass any form of assessment.
Examples of good CV headlines for housekeeper:
- Executive Housekeeper | Expert in Luxury Hospitality | Certified Housekeeping Professional | 10+ Years Experience
- Senior Housekeeper | Specialist in Eco-Friendly Practices | NVQ Level 3 in Cleaning | 8 Years in Service
- Head Housekeeper | Detailed-Oriented | Hospitality Management Diploma | 15+ Years of Excellence
- Residential Housekeeping Supervisor | Staff Training & Development | BICS Certified | 12 Years Expertise
- Professional Housekeeper | High-End Domestic Care | Advanced Cleaning Techniques | 5 Years Dedicated Service
- Lead Housekeeping Manager | Quality Control Expert | Health & Safety Certified | Over 20 Years in Industry
Catching recruiters' attention with your housekeeper CV summary or objective
Located closer to the top of your CV, both the summary and objective are no more than five sentences long and serve as an introduction to your experience. What is more, you could use either to entice recruiters to read on. Select the:
- Summary, if you happen to have plenty of relevant experience. Feature your most impressive accomplishments and up to three skills that are relevant to the job you're applying for;
- Objective, if you're just starting your career off. Provide your career goals and answer how you see the role you are applying for will match your professional growth.
Judging which one you need to add to your housekeeper CV may at times seem difficult. That’s why you need to check out how professionals, with similar to your experience, have written their summary or objective, in the examples below:
CV summaries for a housekeeper job:
- Seasoned housekeeper with over 10 years of experience in maintaining high-end residential homes. Expertise in deep cleaning, organization, and sanitation protocols. Notable achievement includes leading a team of housekeepers to earn the ‘Best Maintained Luxury Property Award’ in 2020.
- Highly proficient in cleaning and maintenance tasks, with 8 years of experience in the hospitality industry, ensuring guest satisfaction through impeccable standards of room cleanliness and attention to detail. Successfully managed inventory and reduced waste by 20% within the first year.
- Former healthcare administrator with a strong record of facilities management and employee supervision, eager to transfer a 5-year background into housekeeping. Demonstrated high competency in maintaining cleanliness standards and understanding of hygiene practices crucial in healthcare settings.
- Dedicated restaurant manager with 7 years of experience transitioning to a housekeeping role. Familiarity with rigorous cleanliness requirements and adept at creating efficient cleaning schedules and leading teams to exceed customers' expectations in dining experience through environmental presentation.
- Keen to embark on a housekeeping career with a focus on excellent service and creating a welcoming environment. Enthusiastic about acquiring new skills and contributing to achieving high standards of upkeep and customer satisfaction, despite lack of experience in the field.
- Aspiring housekeeper, no experience in the sector, but bringing a strong work ethic, effective organizational abilities, and an eagerness to learn and grow. Determined to apply personal skills in time management and meticulousness to provide quality housekeeping service.
How to meet job requirements with your housekeeper CV experience
We've now reached the essence of your actual CV - your experience section. This is the space where you can list your career roles and on-the-job successes. Many candidates tend to underestimate just how much time and effort they should put into writing this CV section. Your experience shouldn't be a random list of your responsibilities, but instead:
- Match the job description with your skills, values, and accomplishments;
- Start each bullet with a strong action verb, followed up with one key skill and your outcome of applying this skill;
- Spotlight parts of your career history that are relevant to the job you're applying for.
Before we move on, make sure to check out some professional CV experience sections.
Best practices for your CV's work experience section
- Maintained high standards of cleanliness across a portfolio of 4-star hotel rooms, ensuring all areas were spotless and well-presented before guest arrival. Managed inventory of cleaning supplies and placed orders before depletion to ensure continuous operations.
- Performed deep cleaning tasks on a weekly basis, including carpet shampooing and upholstery cleaning, resulting in a 30% reduction in guest complaints related to room hygiene. Trained new staff on proper cleaning techniques and safety procedures.
- Developed a checklist for daily cleaning routines that increased efficiency by 20% and ensured consistent attention to high-touch areas, contributing to enhanced customer satisfaction scores. Attended to guest requests for extra cleaning services promptly, demonstrating strong communication and customer service skills.
- Implemented eco-friendly cleaning practices, significantly reducing chemical use by 40%, by incorporating green products and methods. Actively participated in weekly team meetings to discuss performance feedback and strategies for ongoing improvement.
- Scheduled and oversaw spring-cleaning projects, including decluttering and organising storage areas, leading to better inventory management and reduced waste. Expertly laundered fine linens and delicate garments, with no incidents of damage.
- Operated and maintained various types of cleaning machinery, including floor buffers and steam cleaners, with a perfect safety record. Co-ordinated with maintenance teams to report and follow up on minor repairs, ensuring rooms stayed in optimal condition.
- Delivered excellent room turnaround times, consistently preparing rooms within the prescribed 30-minute window after guest checkout. Addressed and resolved any housekeeping issues reported by guests, often leading to positive feedback and repeat stays.
- Conducted regular inventory audits of linens and cleaning supplies to manage costs effectively, achieving a 15% cost saving over 12 months. Fostered a cooperative team environment that improved morale and reduced staff turnover by 10%.
- Collaborated with front desk and hospitality staff to ensure all guest-specific requests, such as hypoallergenic pillows or additional towels, were met with personalised attention. Kept abreast of the latest industry standards and sanitation protocols to ensure compliance and excellence in service delivery.
Senior Executive Housekeeper
Senior Executive Housekeeper
Marriott International, Inc.
01/2019-12/2023
- Supervised a team of 15 housekeeping staff, ensuring adherence to quality standards and timely completion of duties in a 500-room luxury hotel.
- Reduced supply costs by 20% through the implementation of a centralized procurement system and by training staff on efficient cleaning practices.
- Developed and enforced a comprehensive housekeeping checklist which increased guest satisfaction ratings by 30% as per online reviews.
Head Housekeeper
Head Housekeeper
Hyatt Hotels Corporation
05/2017-04/2021
- Led the housekeeping department to win the 'Best Hotel Cleaning Services' award in 2019 by providing top-notch room and facility maintenance.
- Initiated a green cleaning program that minimized chemical use by 40% and promoted an eco-friendly hotel environment.
- Championed a cross-departmental training initiative which improved communication between the housekeeping and front desk teams, enhancing overall service delivery.
Hotel Housekeeping Supervisor
Hotel Housekeeping Supervisor
Hilton Worldwide Holdings Inc.
11/2015-10/2019
- Managed inventory control with 98% accuracy rate, ensuring optimal stock levels of cleaning supplies and amenities.
- Coordinated daily housekeeping operations and room inspections, resulting in consistently exceeding the hotel's cleanliness standards.
- Implemented a staff recognition program that drove a 15% increase in employee morale and reduced turnover by 25%.
Assistant Housekeeper
Assistant Housekeeper
Four Seasons Hotels and Resorts
07/2013-06/2017
- Assisted in the management of a 20-person team in a premiere resort, directly contributing to a 10% yearly increase in guest satisfaction.
- Played a key role in budgeting and forecasting for housekeeping expenses, resulting in 5% cost savings annually.
- Spearheaded the transition to a new hotel management software which improved scheduling efficiency and reduced overstaffing by 20%.
Housekeeping Team Leader
Housekeeping Team Leader
Omni Hotels & Resorts
09/2011-06/2013
- Directed daily operations for a cleaning crew of 10, ensuring high quality and timely room turnovers for an average of 250 rooms daily.
- Introduced an incentive program for staff that led to a 40% increase in positive guest feedback relating to room cleanliness.
- Collaborated with the maintenance department to seamlessly integrate room repair work with cleaning schedules, improving overall efficiency.
Chief Housekeeper
Chief Housekeeper
InterContinental Hotels Group PLC
03/2022-Ongoing
- Developed a standardized operating procedure for the housekeeping department adopted across the brand's Northeastern hotel chain.
- Negotiated with vendors to upgrade to more efficient cleaning equipment while keeping under the year's budget by 5%.
- Orchestrated the housekeeping workflow to accommodate an increase of long-term stays without sacrificing quality, handling an average of 350 rooms per week.
Lead Housekeeping Specialist
Lead Housekeeping Specialist
Fairmont Hotels & Resorts
01/2018-02/2022
- Established a quality assurance program that was adopted throughout the hotel chain, enhancing brand reputation for cleanliness and attention to detail.
- Played a pivotal role in designing a cross-functional emergency response plan, proven effective during several unexpected events.
- Managed and refined a linen reuse program that reduced laundry-related expenses by 18% and contributed significantly to the hotel's sustainability goals.
Housekeeping Service Coordinator
Housekeeping Service Coordinator
Ritz-Carlton Hotel Company, LLC
04/2009-08/2011
- Coordinated with the hotel event planners to prepare rooms and event areas, accommodating over 100 events annually without discrepancies.
- Revamped the lost and found system, resulting in a 50% decrease in guest claims related to lost items.
- Optimized the scheduling system to align with fluctuating occupancy rates, achieving a 95% satisfaction rate on room availability at check-in time.
How to ensure your housekeeper CV stands out when you have no experience
This part of our step-by-step guide will help you substitute your experience section by helping you spotlight your skill set. First off, your ability to land your first job will depend on the time you take to assess precisely how you match the job requirements. Whether that's via your relevant education and courses, skill set, or any potential extracurricular activities. Next:
- Systematise your CV so that it spotlights your most relevant experience (whether that's your education or volunteer work) towards the top;
- Focus recruiters' attention to your transferrable skill set and in particular how your personality would be the perfect fit for the role;
- Consider how your current background has helped you build your technological understanding - whether you've created projects in your free time or as part of your uni degree;
- Ensure you've expanded on your teamwork capabilities with any relevant internships, part-time roles, or projects you've participated in the past.
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PRO TIP
If applicable, briefly mention a situation where things didn’t go as planned and what you learned from it, demonstrating your ability to learn and adapt.
The CV skills' divide: between hard and soft skills
Of course, you may have read the job requirements plenty of times now, but it's key to note that there is a difference between technical and personal skills. Both are equally relevant to your job application. When writing about your skill set, ensure you've copy-pasted the precise skill from the job requirement. This would not only help you ensure you have the correct spelling, but also pass any Applicant Tracker System (ATS) assessments.
- Hard skills show your technological capabilities. Or whether you'll be a good technical fit to the organisation. Ensure you've spotlighted your hard skills in various sections of your CV (e.g. skills section, projects, experience) by including the technology and what you've attained;
- Soft skills pinpoint your personality and people or communication skills, hinting at if you'll easily accomodate into the team or organisation. Quantify your soft skills in your CV achievements, strengths, summary/objective, and experience sections. Always support your soft skills with how they've helped you grow as a professional.
Top skills for your housekeeper CV:
HARD SKILLS
Cleaning Procedures
Knowledge of Cleaning Chemicals
Laundry Expertise
Waste Disposal
Room Set-Up Abilities
Business Understanding for Private Homes or Hotels
Attention to Detail
Equipment Operation
Sanitization Techniques
Time Management
SOFT SKILLS
Reliability
Flexibility
Discretion
Communication
Organisation
Customer Service
Problem-Solving
Initiative
Teamwork
Stress Tolerance
PRO TIP
Use mini case studies or success stories in your CV to demonstrate how your skills have positively impacted previous roles or projects.
Your university degree and certificates: an integral part of your housekeeper CV
Let's take you back to your uni days and decide what information will be relevant for your housekeeper CV. Once more, when discussing your higher education, select only information that is pertinent to the job (e.g. degrees and projects in the same industry, etc.). Ultimately, you should:
- List only your higher education degrees, alongside start and graduation dates, and the university name;
- Include that you obtained a first degree for diplomas that are relevant to the role, and you believe will impress recruiters;
- Showcase relevant coursework, projects, or publications, if you happen to have less experience or will need to fill in gaps in your professional history.
PRO TIP
If there's a noticeable gap in your skillset for the role you're applying for, mention any steps you're taking to acquire these skills, such as online courses or self-study.
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Key takeaways
Your successful job application depends on how you well you have aligned your housekeeper CV to the job description and portrayed your best skills and traits. Make sure to:
- Select your CV format, so that it ensures your experience is easy to read and understand;
- Include your professional contact details and a link to your portfolio, so that recruiters can easily get in touch with you and preview your work;
- Write a CV summary if you happen to have more relevant professional experience. Meanwhile, use the objective to showcase your career dreams and ambitions;
- In your CV experience section bullets, back up your individual skills and responsibilities with tangible achievements;
- Have a healthy balance between hard and soft skills to answer the job requirements and hint at your unique professional value.
