Crafting a CV that succinctly showcases your strategic communication skills and campaign success stories can be a daunting challenge for a communication manager. Our guide provides targeted advice and practical examples to help you articulate your achievements and professional narrative with clarity and impact.
In this Enhancv communication manager CV guide, you'll find out more about how to:
- Answer job requirements with your communication manager CV and experience;
- Curate your academic background and certificates, following industry-leading CV examples;
- Select from +10 niche skills to match the ideal candidate profile
- Write a more succinct experience section that consists of all the right details.
Do you need more specific insights into writing your communication manager CV? Our guides focus on unique insights for each individual role:
Resume examples for communication manager
Explore additional communication manager cv samples and guides and see what works for your level of experience or role.
By Experience
Senior Communication Manager
- Strategically Designed Content Presentation - The CV is structured with clarity and conciseness, presenting information in a digestible format. Sections are well-organized, enabling easy navigation through the candidate’s experiences, skills, and achievements, which are directly relevant to the role of Senior Manager of Internal Communications.
- Dynamic Career Growth and Progression - Ethan's career trajectory showcases a natural progression in the field of internal communications. From a Communications Specialist to a Senior Manager, each role depicts significant growth, leadership, and increased responsibility within major financial and tech industries, reflecting a continuously evolving career.
- Implementation of Innovative Communication Tools and Strategies - The CV highlights the use of industry-specific tools like Slack and methodologies such as data-driven strategies for enhancing internal communications. These elements illustrate Ethan's technical depth in utilizing modern platforms to boost engagement and align corporate messaging effectively.
Group Communication Manager
- Well-Structured and Concise Presentation - The CV is clearly organized, presenting the candidate’s information in a succinct manner that is easy to read and navigate. Each section is clearly labeled, from experience to education, which helps in quickly understanding the scope and relevance of her skills and accomplishments.
- Demonstrable Career Growth and Progression - Isabella's career trajectory shows a clear upward path, moving from Communications Specialist at BT Group to Senior Internal Communications Manager at HSBC. This progression highlights her advancement in roles with increasing responsibility, showcasing her growth within the communications field while gaining valuable leadership experience.
- Soft Skills and Leadership Visibility - The CV effectively highlights Isabella's soft skills and leadership capabilities, detailing her ability to manage complex projects, boost team cohesion, and improve stakeholder relationships. Her leadership visibility initiatives underline her strategic approach to raising engagement and enhancing organizational communication.
Associate Communication Manager
- Strategic Career Growth - The CV showcases Sienna West's well-defined career trajectory, highlighting progressive roles from Broadcast Operations Coordinator to Partner Operations Manager. Her steady advancement in the media and broadcast industry demonstrates her ability to adapt and excel in increasingly complex responsibilities and leadership roles.
- Technical Expertise in Media Management - Sienna’s experience with industry-specific methodologies such as digital archiving, metadata management, and advanced post-production workflows underscores her technical proficiency. Her courses further validate her commitment to evolving industry standards and practices, equipping her with the knowledge to effectively manage digital media assets in dynamic environments.
- Tangible Impact on Business Efficiency - Highlighting measurable achievements, the CV provides concrete examples of Sienna's contributions to business objectives. By leading projects that improved distribution efficiency by 30% and reduced asset rejection rates by 95%, she demonstrates a capacity for driving impactful operational improvements that contribute significantly to organizational success.
Assistant Communication Manager
- Clear and Structured Presentation - The CV is well-organized, featuring distinct sections that logically present Chloe Bell's professional journey. The use of bullet points for each position effectively communicates key achievements and responsibilities, ensuring the document remains concise and easy to navigate.
- Progressive Career Trajectory - The career path outlined in the CV demonstrates a clear progression from Customer Service Team Lead to Assistant Manager. This upward mobility showcases Chloe Bell's ability to grow within the customer support and retail sectors, reflecting both her competence and leadership potential.
- Significant Achievements with Business Impact - The CV emphasizes not only numerical improvements, such as a 40% boost in team performance and substantial cost savings, but also the impact of these achievements on business operations. These highlights effectively illustrate Chloe Bell's capacity to drive positive change and enhance organizational performance.
By Role
Internal Communication Manager
- Clarity and Structure of Information - The CV is meticulously organized with clearly defined sections that present the candidate's skills, experiences, and qualifications in a straightforward manner. This clarity makes it easy for potential employers to quickly identify key details about William Hall’s career and competencies.
- Rich Use of Tools and Technologies - William's proficiency with various communication tools stands out, including Microsoft 365 suite, Sharepoint, and Canva. These reflect his capability to leverage industry-specific technology to enhance communication strategies and engage effectively with stakeholders, an essential skill for a communications role.
- Significant Achievements with Tangible Impact - The CV lists several impressive achievements with significant business implications, such as leading to a 35% boost in employee engagement. Such metrics provide evidence of William's ability to positively influence organizational communication and demonstrate his strategic value to potential employers.
Digital Communication Manager
- Dynamic Career Progression - George Johnson's CV showcases a strategic growth trajectory within the fashion industry, marked by consistent promotions from Digital Marketing Specialist to Digital Communications Manager. This highlights his capacity for leadership and adaptability to evolving industry demands.
- Strategic and Impactful Achievements - The CV effectively demonstrates George's influence through achievements such as a 30% growth in online engagement and a 25% improvement in brand sentiment at Burberry. These accomplishments reflect his strategic thinking and ability to deliver results that align with broader business objectives.
- Comprehensive Skill Set in Digital Marketing - George's expertise is underscored by a diverse range of industry-specific skills including paid search, email marketing, and influencer relations. His adeptness with tools like Adobe Creative Suite and Google Analytics adds technical depth, making him a well-rounded candidate suited for managing complex digital campaigns.
Communication and Public Relations Manager
- Structured Career Progression - Alice Barnes' CV showcases a clear and progressive career trajectory that demonstrates growth from a Corporate Communications Specialist to a Senior PR Manager. Each position reflects an increase in responsibilities and leadership roles, underscoring her advancement in the public relations sector.
- Focus on Sustainability and Communication Alignment - The CV highlights Alice's focus on sustainability communications, a niche yet increasingly important area within public relations. Her ability to align corporate strategy with sustainable growth initiatives and lead campaigns reducing environmental impact adds significant value to potential employers emphasizing sustainability.
- Credentials and Continuous Learning - Alice's education and additional courses complement her career focus, with degrees in Public Relations and Environmental Science, and further learning in sustainability reporting and digital communications strategy. These credentials underpin her expertise and commitment to staying updated with industry advancements.
Corporate Communication Manager
- Clear and Structured Presentation - The CV is presented in a clear and structured manner, making it easy for the reader to follow the candidate's career progression. Each section is clearly delineated with precise dates, locations, and roles, allowing for a quick understanding of the professional timeline and ensuring no detail is overlooked.
- Progressive Career Growth - Leo Brown's career trajectory shows an impressive progression from PR and Media Relations Coordinator to Senior Communications Specialist, highlighting steady growth and increasing responsibility in corporate communications. The promotions and shifts within the industry demonstrate his adaptability and success in navigating complex environments in the UK.
- Business-Relevant Achievements - The CV effectively ties achievements to business outcomes, such as brand reputation enhancements leading to a revenue increase of £500K, reflecting Leo’s strategic contribution to organizational goals. This alignment showcases his ability to not only manage communications but also directly impact the bottom line.
International Communication Manager
- Content Presentation Excellence - Ella Bennett's CV artfully balances clarity and conciseness, presenting her achievements and roles in a structured manner that is easy to follow. Each section is clearly demarcated, with bulleted lists efficiently summarizing responsibilities and successes, making the information accessible and impactful.
- Demonstrated Growth and Versatility - The career trajectory of Ella Bennett showcases her swift progression from a PR Assistant to a Communications Coordinator, underpinning her growth in the music industry. Her ability to leverage her expertise remotely for major companies like Warner Music Group and Sony Music Entertainment highlights not just her adaptability but also a strategic shift toward more high-impact roles within a short time frame.
- Impressive Achievements with Industry Impact - Ella's achievements, such as securing international media coverage and enhancing artist visibility in multiple markets, underline her capacity to create substantial business value. These accomplishments reflect not just quantitative success, with significant increases in engagement and audience growth, but also qualitative shifts in brand presence and market recognition.
Communication and Marketing Manager
- Clearly Structured Experience - The CV is structured to provide a clear timeline of the candidate's career path, showcasing roles from a Customer Communications Specialist to a Customer Communications & Marketing Manager. This progression highlights not only professional growth and increasing responsibilities but also industry expertise gained across significant financial institutions, thereby emphasizing a career marked by upward mobility.
- Focus on Cross-Functional Collaboration - The candidate’s experience includes extensive cross-collaboration with different departments such as analytics, external agencies, and business stakeholders. Demonstrating the ability to work across departments and lead multi-channel initiatives, this aspect of the CV shows adaptability and essential leadership skills that are important for a managerial role in customer communications and marketing.
- Emphasis on Achievements with Business Impact - The CV presents achievements that are not just quantifiable in terms of metrics like engagement and retention rates but are also aligned with organizational goals, such as customer retention improvement and sales growth. This demonstrates a keen understanding of how strategic marketing directly contributes to business objectives, reinforcing the candidate's strategic mindset and business acumen.
Brand Communication Manager
- Clear and Organized Presentation - The CV is structured in a manner that ensures clarity and ease of reading. Starting with a succinct summary that encapsulates Thomas Walker’s expertise, it then flows seamlessly into sections like experience, education, and skills. Each section is concise yet comprehensive, making it easy for hiring managers to find pertinent information quickly.
- Diverse and Progressive Career Trajectory - Thomas Walker’s career path showcases steady growth, from a Marketing Coordinator to a Brand Communications Manager, indicating a clear upward trajectory in the marketing field. This progression highlights his adaptability and commitment to advancing in brand communications, with a focus on strategic roles within reputable companies.
- Emphasis on Impactful Achievements - The CV uniquely emphasizes not just the numbers but the business impact of Thomas’s achievements. For instance, the brand engagement increase is tied directly to revamped communication strategies, demonstrating how his initiatives effectively aligned with broader business goals and contributed to tangible success.
Crisis Communication Manager
- Comprehensive Structure and Clarity - Daisy Shaw's CV utilizes a well-organized format with distinct sections that clearly separate professional experience, education, skills, and achievements. Each section is concise, giving potential employers an immediate understanding of her qualifications and expertise without sifting through unnecessary details.
- Strategic Career Progression - Daisy's career trajectory shows consistent growth within the communications field, moving through roles in notable global companies like PwC, HSBC, and Edelman. This upward trajectory emphasizes her emerging leadership and expertise in crisis management, showcasing her adaptability and proficiency in handling increased responsibilities.
- Demonstrated Impact and Achievement - By listing quantifiable outcomes such as reducing crisis response times or improving stakeholder trust, Daisy effectively underscores her ability to deliver substantial business impact. These achievements reflect her strategic approach and effectiveness in contributing to organizational reputation and crisis readiness.
Healthcare Communication Manager
- Strategic Use of Multichannel Planning - Grace Bailey's CV effectively highlights her expertise in multichannel planning, showcasing her ability to weave together various platforms to maximize client engagement and satisfaction. This skill is essential in the dynamic field of healthcare advertising, where reaching diverse audiences through multiple avenues is crucial for success.
- Remarkable Career Progression - The career trajectory section reveals a seamless progression from a Junior Account Manager to a Senior Account Manager within a respected agency. This upward movement indicates her growing responsibilities and skills acquisition, suggesting her capability to adapt and excel in higher-pressure roles with broader scopes and higher stakes.
- Focus on Cross-Functional Collaboration - The CV demonstrates Grace's adaptability through her collaboration with various teams to achieve project goals efficiently. Her ability to communicate and coordinate across disciplines is a vital asset in healthcare advertising, where integrating insights from different departments can lead to more comprehensive and successful campaigns.
Communication and Events Manager
- Structured and Professional Layout - The CV is well-organized with clear sections that make it easy to navigate. Each segment, from contact information to professional experience, is meticulously detailed, allowing the reader to quickly locate the information they need. The concise and structured format helps convey a sense of professionalism and attention to detail, crucial for a communications leader.
- Strategic Career Advancement - The career trajectory of Rosie Gray demonstrates significant professional growth and strategic expertise. Starting as a Public Relations Specialist and advancing to the Head of Communications and Marketing, her path reflects a deepening in roles and responsibilities within the public sector. This consistent upward movement underscores her capability to lead larger teams and manage comprehensive communication strategies effectively.
- Evidence of Impactful Achievement - The achievements listed in the CV highlight Rosie's ability to drive meaningful and quantifiable outcomes. For example, the increase in citizen participation and media audience signifies her effectiveness in engaging public interest and expanding digital reach. These accomplishments not only reflect her skills in digital marketing and stakeholder engagement but also show a tangible impact on public sector goals, aligning with her focus on enhancing public service appeal.
Communication and Media Relations Manager
- Career Growth and Progression - The CV showcases a clear trajectory of career advancement, moving from a Corporate Communications Associate to a Senior Communications Manager within prestigious organizations such as Barclays PLC, JP Morgan Chase & Co., and Goldman Sachs. This progression demonstrates the candidate's ability to consistently exceed expectations and take on greater responsibilities in the field of communications.
- Success in Achieving Significant Business Outcomes - A notable aspect of the CV is its emphasis on achievements that have directly impacted business performance. Highlights include a 20% increase in media engagement across EMEA markets and a 30% increase in positive media coverage within the European market. These figures illustrate the candidate's capability in enhancing corporate reputation and building strong media relations.
- Diverse Skill Set and Industry-Relevant Competencies - The candidate possesses a comprehensive set of skills crucial for the communications industry, including media relations, crisis communications, strategic planning, and stakeholder engagement. Additionally, their background in journalism and advanced courses on media management and crisis communications underscore a strong theoretical and practical foundation.
Communication and Stakeholder Manager
- Structured Experience with Impactful Achievements - The CV is structured to present a clear progression in experience and expertise, with each role providing specific and measurable achievements. This not only demonstrates Florence's contributions to each organization but also emphasizes the ability to drive substantial improvements such as compliance increases and cost savings.
- Career Development and Leadership - Florence's career trajectory shows a steady growth from a Procurement Specialist to a Senior Procurement Manager, with seamless transitions that reflect an expanding skill set and increasing responsibility. The emphasis on leadership, such as orchestrating training initiatives and championing policy development, highlights her capacity to lead and influence in complex operational environments.
- Focus on Sustainable and Ethical Procurement Practices - The CV reveals a strong commitment to sustainability and ethical procurement, emphasized by successful initiatives that reduce environmental impact and enhance corporate social responsibility. This focus illustrates both a deep industry-specific knowledge and a forward-thinking approach that aligns with contemporary business priorities.
Communication and Content Manager
- Clear and strategic presentation of content - Archie's CV is well-organized and concise, effectively highlighting key accomplishments and skills without overwhelming the reader. The structured format ensures easy navigation through sections like experience, education, and achievements, which are clearly delineated and emphasize relevant information efficiently.
- Impressive career trajectory in tech communications - Archie demonstrates significant professional growth with progressive roles across leading tech companies like DeepMind, IBM, and Accenture. The transition from a Communications Specialist to a Senior Communications Manager reflects a clear path of increasing responsibility and impact within the AI and tech sectors.
- Strong focus on adaptability and innovation - The CV showcases Archie's ability to adapt and excel in diverse environments, integrating AI narratives and pioneering new strategies that led to substantial audience engagement and media visibility. This demonstrates not only adaptability but a forward-thinking approach in the rapidly evolving tech landscape.
Environmental Communication Manager
- Content presentation prioritizes clarity and structure - Ella Bennett's CV stands out with its clear organization and concise language. Each section is well-structured with bullet points, allowing readers to quickly grasp the important information. This approach ensures that key accomplishments and responsibilities are easily accessible, enhancing the document's readability.
- Demonstrates a clear trajectory of upward career progression - Ella's career path highlights significant growth, moving from an Environmental Policy Analyst role to a Senior Environmental Consultant, and ultimately becoming an Environmental Compliance Manager. This progression showcases her increasing levels of responsibility and expertise within the environmental health and safety domain.
- Illustrates proficiency in industry-specific methodologies - Ella's adept use of advanced environmental management techniques and her involvement in Title V permit management reflect a deep understanding of compliance and regulatory processes. Her expertise in implementing new monitoring systems signals technical proficiency that is highly relevant to her field, adding a unique layer of specialization to her profile.
Communication and Engagement Manager
- Clear and Structured Content Presentation - The CV is neatly organized into sections, making it easy for readers to navigate through Isabella Watson's professional background. Each section is concise yet informative, ensuring that every piece of information is presented clearly without overwhelming the reader. The use of bullet points under each job experience also enhances readability and clarity.
- Demonstrates Adaptability and Cross-Functional Experience - Isabella's career reflects her ability to adapt and thrive in various roles within the communications domain. Her experiences span across NHS Digital, Cancer Research UK, and Barts Health NHS Trust, showcasing her versatility in tackling both public and corporate communication challenges. This adaptability is further emphasized by her involvement in different facets of communication, such as media relations and public affairs.
- Achievements Emphasize Business Impact - The CV doesn't just state accomplishments but highlights the tangible impact of Isabella's contributions. By mentioning specific metrics such as a 30% increase in patient engagement and a 15% rise in policy engagement, it firmly establishes the value she adds to her organizations. These achievements not only demonstrate her competence but also underline her commitment to driving results that align with business goals.
Communication and Social Media Manager
- Well-Structured Content Presentation - The CV is cleverly structured, allowing the reader to easily traverse through the detailed and concise sections, such as experience, education, and skills. This clarity aids in effectively communicating the candidate’s qualifications and fit for the role.
- Progressive Career Trajectory - The candidate’s career shows clear growth, moving from a Social Media Executive to a Social Media Manager. This progression, alongside experience in reputable companies like IMG Media and Octagon UK, highlights a consistent and successful career in social media strategy and management.
- Industry-Relevant Achievements - The document highlights significant achievements with concrete impacts, such as enhancing client satisfaction and engagement rates. These accomplishments demonstrate the candidate's ability to influence business outcomes positively, proving their effectiveness in the industry.
Structuring your communication manager CV layout: four factors to keep in mind
There are plenty of best practices out there for your CV layout and design. At the end of the day, a clear format and concise CV message should be your top priority. Use your CV design to enhance separate sections, bringing them to the forefront of recruiters' attention. At the same time, you can write content that:
- Follows the reverse chronological order in the experience section by first listing your most recent jobs;
- Incorporates your contact information in the header, but do skip out on the CV photo for roles in the UK;
- Is spotlighted in the most important sections of your CV, e.g. the summary or objective, experience, education, etc. to show just how you meet the job requirements;
- Is no longer than two-pages. Often, the one-page format can be optimal for your communication manager CV.
Before submitting your CV, you may wonder whether to export it in Doc or PDF. With the PDF format, your information and layout stay intact. This is quite useful when your CV is assessed by the Applicant Tracker System (or the ATS) . The ATS is a software that scans your profile for all relevant information and can easily understand latest study on the ATS , which looks at your CV columns, design, and so much more.
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For certain fields, consider including infographics or visual elements to represent skills or achievements, but ensure they are simple, professional, and enhance rather than clutter the information.
The top sections on a communication manager CV
- Professional Summary: Highlights your strategic communication skills and experience.
- Core Competencies: Showcases specialized skills like crisis management and digital marketing.
- Professional Experience: Details relevant roles with emphasis on communication achievements.
- Education and Qualifications: Lists degrees/certifications relevant to communication management.
- Selected Projects and Campaigns: Demonstrate success in managing key communication projects.
What recruiters value on your CV:
- Include key metrics to showcase your previous successes in communication strategies, such as increased engagement rates, growth in audience size, or improved brand sentiment.
- Highlight expertise in various communication channels and platforms, from traditional media to digital marketing and social media, to demonstrate your versatility.
- Emphasise your experience in crisis management and your ability to maintain a calm and effective communication flow during high-pressure situations.
- Detail your experience with content creation and curation, including any notable campaigns or pieces you have produced or overseen, to exhibit your creative skills.
- Present examples of internal communication initiatives you’ve led, demonstrating your ability to foster a cohesive corporate culture and keep teams well-informed.
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Tips and tricks on writing a job-winning communication manager CV header
The CV header is the space which most recruiters would be referring most often to, in the beginning and end of your application. That is as the CV header includes your contact details, but also a headline and a professional photo. When writing your CV header:
- Double-check your contact details for spelling errors or if you've missed any digits. Also, ensure you've provided your personal details, and not your current work email or telephone number;
- Include your location in the form of the city and country you live in. If you want to be more detailed, you can list your full address to show proximity to your potential work place;
- Don't include your CV photo, if you're applying for roles in the UK or US, as this may bias initial recruiters' assessments;
- Write a professional headline that either integrates the job title, some relevant industry keywords, or your most noteworthy achievement.
In the next part of our guide, we'll provide you with professional CVs that showcase some of the best practices when it comes to writing your headline.
Examples of good CV headlines for communication manager:
- Senior Communications Manager | Strategic Brand Messaging | Crisis Communication Expert | CIPR Accredited | 12+ Years' Experience
- Communications Lead | Corporate PR Specialist | Digital Content Creation | CIM Qualified | 8 Years in Industry
- Media Relations Coordinator | Press Release Virtuoso | Event Management | BA in Journalism | 4+ Years' Experience
- Internal Communications Officer | Employee Engagement Strategies | Change Management | MA in Communications | 5 Years' Insight
- PR & Communications Executive | SEO & Analytics Skilled | B2B Marketing | Diploma in PR | 6 Years' Practice
- Head of Corporate Communication | Stakeholder Relationship Management | Brand Advocacy | Chartered Marketer | 10+ Years' Expertise
Catching recruiters' attention with your communication manager CV summary or objective
Located closer to the top of your CV, both the summary and objective are no more than five sentences long and serve as an introduction to your experience. What is more, you could use either to entice recruiters to read on. Select the:
- Summary, if you happen to have plenty of relevant experience. Feature your most impressive accomplishments and up to three skills that are relevant to the job you're applying for;
- Objective, if you're just starting your career off. Provide your career goals and answer how you see the role you are applying for will match your professional growth.
Judging which one you need to add to your communication manager CV may at times seem difficult. That’s why you need to check out how professionals, with similar to your experience, have written their summary or objective, in the examples below:
CV summaries for a communication manager job:
- With over 10 years of experience spearheading comprehensive internal and external communication strategies for multinational corporations, this seasoned Communication Manager excels in leading diverse teams, navigating media relations, and bolstering brand identity through innovative campaigns, proven by a 30% increase in media coverage for previous employers.
- Award-winning Communication Specialist with 8 years of success in enhancing corporate communication frameworks, skilled in digital content creation, social media management and building press relationships, recognised for executing a groundbreaking branding initiative that amplified customer engagement by 25% within the first year.
- Former Marketing Director seeking to leverage a 12-year tenure of strategic brand development, market analysis, and cross-functional team leadership into a dynamic Communications Manager role, bringing a track record of launching successful multi-channel campaigns that have expanded customer bases across Europe and increased revenue by 20%.
- Accomplished Journalist transitioning into corporate communications, employing a 15-year career of crafting compelling stories, managing editorial teams, and establishing influential network connections, now eager to apply razor-sharp communication expertise and storytelling skills to elevate an organisation's brand presence and stakeholder engagement.
- Eager to embark on a Communications Management career, bringing a fresh perspective to brand messaging and a dedication to learning the nuances of strategic communication planning, enthusiastic about developing innovative content that resonates with diverse audiences and supports the company's vision and growth objectives.
- As a recent graduate with a Masters in Corporate Communications and thriving internship experiences, I am passionate about beginning a career in Communications Management, keen to utilise my knowledge of modern digital marketing tools and strategies to contribute to impactful communication campaigns that align with business goals.
The best formula for your communication manager CV experience section
The CV experience section is the space where many candidates go wrong by merely listing their work history and duties. Don't do that. Instead, use the job description to better understand what matters most for the role and integrate these keywords across your CV. Thus, you should focus on:
- showcasing your accomplishments to hint that you're results-oriented;
- highlighting your skill set by integrating job keywords, technologies, and transferrable skills in your experience bullets;
- listing your roles in reverse chronological order, starting with the latest and most senior, to hint at how you have grown your career;
- featuring metrics, in the form of percentage, numbers, etc. to make your success more tangible.
When writing each experience bullet, start with a strong, actionable verb, then follow it up with a skill, accomplishment, or metric. Use these professional examples to perfect your CV experience section:
Best practices for your CV's work experience section
- Developed and executed a comprehensive communication strategy, increasing brand awareness by 40% and engaging with a wider audience through targeted campaigns on social media and traditional media outlets.
- Managed a team of communication specialists, fostering a collaborative environment and prioritising professional development, resulting in a 25% increase in team productivity.
- Oversaw crisis communication plans, effectively mitigating potential negative publicity and maintaining the organisation's reputation during sensitive incidents.
- Authored compelling press releases, speeches, and internal communications that articulated the company's vision, mission, and key messages in an impactful manner.
- Built strong relationships with media contacts, influencers, and stakeholders, securing prime coverage and partnerships that aligned with strategic communication objectives.
- Led the digital communication revamp, introducing innovative content strategies that boosted web traffic by 50% and enhanced user engagement across digital platforms.
- Analysed communication metrics and KPIs to continuously refine tactics, demonstrating a data-driven approach that resulted in a better ROI on communication efforts.
- Coordinated successful product launches and events, orchestrating all communication aspects to ensure coherent messaging and maximum media exposure.
- Implemented an internal communications programme that improved employee morale and fostered a culture of transparency, contributing to a 30% decrease in staff turnover.
Work Experience
Senior Communications Manager
Verizon Communications Inc.
02/2019-Ongoing
- Orchestrated the development and implementation of a new brand strategy, enhancing company visibility among key demographics by 40% over two years.
- Amplified the company's digital presence through targeted social media campaigns, resulting in a 25% increase in engagement across all platforms.
- Oversaw crisis communication protocols during sensitive incidents, limiting negative press and maintaining positive company reputation.
Work Experience
Communications Director
Sprint Corporation
06/2015-12/2018
- Led a team of 10 communication professionals in strategizing content creation that boosted website traffic by 30% within one fiscal year.
- Spearheaded a successful rebranding initiative that elevated the company’s profile in the telecommunications industry.
- Directed the internal communications revamp, which increased employee engagement scores by 25%.
Work Experience
Corporate Communications Manager
AT&T Inc.
03/2013-05/2015
- Managed strategic partnerships and media relations that led to a threefold increase in media coverage.
- Crafted key messaging and positioning statements for product launches that achieved a 15% market share increment within the first quarter of release.
- Supervised the merge of customer feedback into the communication strategy, improving customer satisfaction by 20%.
Work Experience
Strategic Communications Manager
T-Mobile US, Inc.
11/2011-02/2013
- Administered an annual communications budget of $500k, reducing costs by 10% while increasing output efficiency.
- Coordinated with various departments to ensure coherent brand messaging across all channels, lifting brand recognition by 17%.
- Initiated a robust analytics program to gauge campaign effectiveness, which enhanced decision-making for future marketing spend.
Work Experience
Marketing Communications Manager
Comcast Corporation
07/2009-10/2011
- Pioneered an influencer marketing campaign that resulted in a 150% ROI and substantially expanded the customer base within the younger demographic.
- Cultivated productive relationships with industry journalists, yielding a 50% increase in featured articles about company offerings.
- Implemented an employee advocacy program that grew the company's reach on social media by 100,000 impressions in the first year.
Work Experience
Chief Communications Officer
Charter Communications
09/2017-01/2019
- Coordinated with senior leadership to articulate the company’s strategic direction, facilitating clearer investor communications and a 20% uptick in stock price.
- Engineered an employee communication portal that improved interdepartmental transparency and resulted in a 10% decrease in operational redundancies.
- Implemented cutting-edge communication technology tools that increased team productivity by 35%.
Work Experience
Head of Communications
CenturyLink
04/2014-08/2017
- Piloted a cross-cultural communication initiative for an international project launch, increasing market penetration in Asia by 20%.
- Led a comprehensive media training program for C-level executives, enhancing their public speaking and media interaction skills.
- Negotiated with vendors to improve the cost-effectiveness of the communication department's software and tools by 18%.
Work Experience
Public Relations and Communications Manager
DISH Network
12/2009-03/2014
- Revamped the company's email marketing strategy, leading to a 22% increase in open rates and a 15% boost in click-through rates.
- Developed and executed a comprehensive communication plan for a multi-million dollar merger, ensuring seamless internal and external messaging.
- Introduced a new monitoring system for media mentions, providing real-time insights and improving response time to public relations issues by 50%.
Work Experience
External Communications Manager
Cox Communications
10/2012-06/2015
- Launched a corporate social responsibility program that elevated the company’s community profile and won the acclaimed 'Green Initiative' award.
- Guided the internal communications strategy during a corporate downsizing, maintaining morale and productivity throughout the transition period.
- Streamlined the press release distribution process, effectively doubling the reach to relevant news outlets.
Work Experience
Integrated Communications Manager
Frontier Communications
05/2010-09/2012
- Implemented an internal podcast series addressing company developments, resulting in a weekly listenership of over 500 employees.
- Redesigned the customer newsletter to include interactive elements, which reduced subscription cancellations by 30%.
- Partnered with marketing to co-develop a content marketing strategy that improved lead quality by 40%, as measured by sales conversions.
Swapping your professional experience (when you have none) with skills and more
Never underestimate the importance of relevancе when it comes to your communication manager CV. Even if you don't happen to have much or any standard (full-time contract) professional experience, this doesn't mean you shouldn't apply for the role. Instead of a bespoke CV experience section:
- Showcase more prominently any internships, part-time roles, and volunteer experience that are applicable to the role and have taught you job-crucial skills;
- Feature a strengths or achievements section with your transferrable skills or talents you've obtained thanks to your work or life experience;
- Write an objective statement that clearly outlines your values as a candidate and defines your career ambitions;
- List your education or certificates that match the job profile closer to the top of your CV.
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Talk about any positive changes you helped bring about in your previous jobs, like improving a process or helping increase efficiency.
Hard skills and soft skills to showcase your unique skill set on your communication manager CV
Did you know that your CV will mostly likely be assessed by recruiters based on skill alignment? And that means that the way you feature your key skills across different CV sections will play a crucial role in landing you that first interview. We recommend you add your:
- technical capabilities or hard skills in your CV experience, certificates, projects, etc. Use your past accomplishments to prove your technical capabilities. List up to a dozen different software or hardware in your dedicated skills section to match the job keywords;
- personal and communication skills or soft skills in your CV strengths, achievements, summary/ objective, etc. Soft skills are a bit more difficult to prove. How do you define your aptitude in active listening? So, instead of just listing the skill name, include a tangible metric to show your success.
On a final note, when you're in a hurry to create your profile, you may misspell a particular technology or soft skill. That's why we suggest you copy and paste the particular skill name (or keyword), directly from the job advert. This would also help you to pass any initial Applicant Tracker System (ATS) tests.
Top skills for your communication manager CV:
HARD SKILLS
Strategic Planning
Media Relations
Content Creation
Social Media Management
Corporate Communications
Branding and Marketing
Crisis Management
Event Planning
Project Management
SEO and Analytics
SOFT SKILLS
Leadership
Communication
Teamwork
Adaptability
Problem-Solving
Creativity
Attention to Detail
Time Management
Persuasion
Emotional Intelligence
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Focus on describing skills in the context of the outcomes they’ve helped you achieve, linking them directly to tangible results or successes in your career.
Education and more professional qualifications to include in your communication manager CV
If you want to showcase to recruiters that you're further qualified for the role, ensure you've included your relevant university diplomas. Within your education section:
- Describe your degree with your university name(-s) and start-graduation dates;
- List any awards you've received, if you deem they would be impressive or are relevant to the industry;
- Include your projects and publications, if you need to further showcase how you've used your technical know-how;
- Avoid listing your A-level marks, as your potential employers care to learn more about your university background.
Apart from your higher education, ensure that you've curated your relevant certificates or courses by listing the:
- name of the certificate or course;
- name of the institution within which you received your training;
- the date(-s) when you obtained your accreditation.
In the next section, discover some of the most relevant certificates for your communication manager CV:
PRO TIP
Order your skills based on the relevance to the role you're applying for, ensuring the most pertinent skills catch the employer's attention first.
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Key takeaways
Here are five things you need to remember about writing your communication manager CV for success:
- Sort your experience based on the reverse chronological order, starting with your most recent career items, to showcase how you've grown your career;
- Include within your CV header your relevant contact details, a headline that could spotlight your unique value, and a photo - if you're applying for roles outside the UK or US;
- Decide to use the CV summary, if you happen to have more professional experience, and an objective, if you want to showcase your career goals;
- Within the experience section, write your bullets using action verbs, skills, and success, instead of just merely listing your on-the-job responsibilities;
- Prove your technical skills, using your education and certificates, and your soft skills, with your achievements and strengths sections.
