One significant CV challenge you might encounter as a business analyst is effectively showcasing your analytical skills and experience amidst a sea of competitors. Our guide offers tailored tips that will help you accentuate your unique qualifications and engage prospective employers with a compelling narrative of your professional journey.
Land the job of your dreams with our bespoke guide on how to:
- Design and format your professional business analyst CV;
- Curate your key contact information, skills, and achievements throughout your CV sections;
- Ensure your profile stays competitive by studying other industry-leading business analyst CVs;
- Create a great CV even if you happen to have less professional experience, or switching fields.
When writing your business analyst CV, you may need plenty of insights from hiring managers. We have prepared industry-leading advice in the form of our relevant CV guides.
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Resume examples for business analyst
Explore additional business analyst cv samples and guides and see what works for your level of experience or role.
By Experience
Junior Business Analyst
- Comprehensive yet concise structure - The CV effectively organizes extensive experience and achievements across various roles in a clear, digestible format. Each section is carefully curated to present only the most pertinent information, making it easy for potential employers to grasp Ivy's key qualifications and accomplishments quickly.
- Evidence of career progression and adaptability - Ivy's career trajectory reflects consistent growth and adaptability within the operations and data analysis sectors. Her transition from an entry-level data analyst intern to an operations analyst role at a major company demonstrates both her dedication to professional development and her ability to apply her skills across different industry contexts.
- Strong emphasis on cross-functional collaboration - The CV highlights Ivy's ability to work effectively across various teams and departments, a critical skill in operations analysis. Her experience leading projects that involve IT, warehouse, and development teams points to her capability in facilitating communication and ensuring seamless project execution, crucial for driving business improvements.
Lead Business Analyst
- Clear Career Progression Path - Freddie Hughes' CV meticulously outlines a clear trajectory from a Business Analyst at Barclays to a Lead Business Analyst at HSBC. This progression underscores a strong upward career path marked by increasing responsibilities and leadership roles within major financial institutions.
- Focus on Achievements with Tangible Impact - The CV highlights achievements using quantifiable metrics, such as improving process efficiency by 15% and securing £2M in investments. This focus on measurable impacts demonstrates Hughes' ability to contribute significantly to business goals and project outcomes.
- Industry-Specific Expertise in Investment Banking - Hughes showcases a strong command of investment banking software tools and regulatory knowledge, crucial in his field. Additionally, advanced stakeholder management and risk assessment skills portray a deep understanding of the industry's intricacies, reinforcing his suitability for lead roles in investment banking.
Principal Business Analyst
- Comprehensive Career Advancement - The CV clearly outlines Noah Jones' steady career progression, illustrating growth from a Claims Analyst at Aon to a Principal Business Analyst role. The narrative emphasizes a natural ascent marked by promotions and increased responsibility, showcasing commitment and proficiency in business analysis within the claims management sector.
- Robust Achievements with Business Significance - Each achievement listed extends beyond mere numbers, emphasizing the tangible business impact. For example, his involvement in increasing client satisfaction by 30% through process alignment, or mentoring initiatives that boosted team productivity by 15%, highlights the candidate's strategic contributions towards optimizing business operations and team dynamics.
- Emphasis on Cross-Functional Collaboration - The CV highlights Noah’s adaptability and effectiveness in cross-functional settings, with examples of leading cross-functional teams to improve project delivery times and conducting stakeholder workshops to enhance understanding. This demonstrates his ability to bridge gaps between technical and business teams, fostering integrated solutions.
By Role
Business Process Analyst
- Well-structured and concise presentation - The CV is exceptionally clear and well-organized, with distinct sections that make it easy to navigate and quickly understand the candidate’s qualifications. Each section is concise yet informative, providing essential details without overwhelming the reader.
- Progressive career trajectory - Amelia’s career shows a clear progression from a Junior Business Analyst to a Business Process Analyst, reflecting her growth in responsibility and expertise. The transition from companies like Sky to a role at BT Group highlights her ability to adapt and excel in larger organizational settings.
- Strong focus on specific tools and methodologies - The CV stands out with its emphasis on industry-specific tools such as Salesforce and Certinia, demonstrating Amelia’s technical proficiency and her strategic implementation of these tools to optimize business processes. This technical depth is crucial for a role requiring data strategy and financial analysis.
Senior Business Systems Analyst
- Impressive Career Progression - The CV effectively charts the candidate's rapid ascent through the ranks within the data science industry. Starting as a junior analyst, the candidate has progressed to a senior data strategist role in less than eight years, demonstrating their ability to leverage growing expertise to enhance data-driven decision-making at each stage of their career.
- Technical Proficiency in Data Tools - A key standout feature is the CV's detailed list of industry-specific tools and methodologies, including Python, R, and machine learning frameworks like TensorFlow. The CV emphasizes the candidate’s deep technical expertise, which is critical for staying ahead in the rapidly evolving field of data science.
- Leadership and Team Development - The CV outlines robust leadership skills through examples of spearheading cross-functional teams on multiple successful projects. The candidate has clearly developed expertise in managing diverse teams, mentoring junior members, and fostering an environment that encourages collaboration and innovation.
Business Intelligence Analyst
- Impressive career trajectory with steady growth - The CV traces the candidate's career progression from an entry-level position to a senior managerial role, illustrating a pattern of consistent promotions that reflect strong performance and increasing responsibility. Their linear career growth within multinational organizations highlights their ability to adapt and excel in diverse business environments.
- Adaptability through diverse cross-functional experience - Throughout their career, the candidate has demonstrated significant versatility by taking on roles that required collaboration across different departments, such as product development, sales, and customer support. This cross-functional insight has given them a unique perspective on driving business strategies that require cohesive efforts from various teams.
- Strong focus on unique industry-specific methodologies - The CV effectively highlights the candidate's deep engagement with industry-specific methodologies, including the implementation of advanced tools like SQL and Tableau for data analytics. Their ability to leverage these technical strengths to uncover insights and inform strategic decisions underscores their technical depth and expertise in data-driven environments.
Business Operations Analyst
- Structured Career Progression - Edward Mitchell's CV clearly exhibits a successful and progressive career trajectory. Starting as a Junior Business Analyst at HSBC and advancing to Senior Business Analyst at Barclays, the progression underscores a continual rise through roles of increasing responsibility. This structured growth illustrates Edward's capability and ambition within the banking industry.
- Emphasis on Technology Integration - The CV underscores Edward's proficiency in integrating advanced technologies, particularly AI solutions, into operational processes. His contributions to AI-driven initiatives demonstrate his technical depth, showcasing his ability to leverage digital tools to transform business operations and drive efficiencies.
- Significant Business Impact through Achievements - Edward's achievements, such as leading projects that spearheaded operational cost savings and productivity boosts, are highlighted with quantifiable outcomes. His role in reducing operational costs by £1.5M and achieving a 30% increase in stakeholder satisfaction points to a strong capability for generating substantial business impact through strategic initiatives.
Business Data Analyst
- Cohesive layout and structure - The CV employs a sleek and modern design, utilizing bullet points and concise descriptions to guide the reader effortlessly through the candidate's professional journey. Clear headings and well-organized sections make it easy to locate pertinent qualifications and experience, demonstrating meticulous attention to detail and professionalism.
- Impressive industry adaptability - Throughout the CV, the candidate exemplifies significant adaptability by transitioning smoothly across diverse industries such as digital marketing, e-commerce, and technology. This flexibility not only highlights their ability to swiftly acquire new skills but also underscores the candidate's inclination towards continuous learning and resilience in dynamic environments.
- Strategic use of technical tools - The CV spotlights the application of industry-specific tools such as Tableau, Salesforce, and SQL in driving project success. By leveraging advanced tools and methodologies, the candidate showcases not only their technical prowess but also an ability to harness data-driven insights to propel business initiatives and foster growth.
IT Business Analyst
- Efficient Content Presentation - The CV stands out due to its clear and logical structure which guides the reader effortlessly through the candidate’s professional history. Each section is succinct, with bullet points used effectively to break down responsibilities and achievements in a way that is digestible at a glance. The formatting ensures that key information is not lost in lengthy prose, making it easy to identify the candidate’s strengths and suitability for the role quickly.
- Strategic Career Progression - Reviewing the candidate's career trajectory reveals a pattern of consistent growth and sector expertise. Each role they have taken on has progressively increased in responsibility, demonstrating a clear upward trajectory. The transitions between industries are strategic, reflecting adaptability and a keen ability to transfer skills to capitalize on emerging opportunities, thus showcasing their forward-thinking approach to career planning.
- Advanced Technical Proficiency - The CV showcases industry-specific elements by highlighting the candidate’s impressive command of relevant tools and methodologies unique to their field. Their adept use of cutting-edge software and participation in industry standards establishments communicates a high level of technical depth. This technical expertise positions the candidate as both a practitioner and a potential thought leader within their industry.
Business Solutions Analyst
- Structured and Engaging Presentation - The CV is well-organized into defined sections such as experience, education, and skills, which provides clarity and easy navigation. The use of concise bullet points efficiently conveys achievements and responsibilities without overwhelming the reader with excessive detail.
- Clear Career Progression and Growth - Harper Webb’s career trajectory illustrates a significant progression from IT Analyst at IBM to Senior Business Solutions Analyst at Accenture. This pathway reveals a pattern of consistent promotions and enhancements in responsibilities, indicating strong performance and the potential for further growth in the field.
- Robust Technical and Analytical Competence - The CV highlights Harper’s expertise in systems analysis and IT architecture, using industry-specific tools like SQL and Microsoft Visio. The inclusion of methodologies like Agile and courses like CBAP and Advanced Systems Analysis showcases a deep technical understanding, essential for business solutions analysis roles.
Financial Business Analyst
- Structured presentation for quick comprehension - The CV is organized in a highly-readable format, employing headings, bullet points, and sections to allow the reader to quickly scan for key information, thus efficiently communicating the candidate's competencies and achievements at a glance.
- Progressive career advancement in tech industry - It demonstrates a clear career trajectory with steady progression from junior to senior roles, reflecting both professional growth and an increasing level of responsibility within leading tech companies, indicative of the candidate's capability and adaptability.
- Proficiency in advanced data analysis tools - The CV highlights experience with industry-standard tools like Python, SQL, and Tableau, showcasing the candidate's technical acumen and their ability to leverage these skills to enhance data analytics processes and provide strategic insights.
Healthcare Business Analyst
- Structured and Efficient Content Presentation - The CV is well-organized with clear sections such as Experience, Education, Skills, and Achievements, ensuring that the reader can easily navigate through the candidate’s qualifications. Each section provides concise and relevant information, allowing hiring managers to quickly assess Sophia's suitability for a Decision Support Analyst role.
- Progressive Career Trajectory - Sophia has demonstrated a solid career progression, moving from a Business Analyst at HCA Healthcare UK to a Financial Analyst at Bupa Healthcare, and eventually becoming a Decision Support Analyst at NHS National Services Scotland. This trajectory illustrates her growing expertise and commitment to the field of financial and data analysis.
- Significant Achievements with Tangible Impact - The CV highlights several key achievements that had a direct impact on the business. For instance, Sophia's initiative to enhance data integrity resulted in a 25% improvement in accuracy at NHS National Services. Such accomplishments underscore her ability to drive significant operational improvements and deliver value to organizations.
Business Analyst Consultant
- Structured and Clear Presentation - The CV's format is concise and well-organized, with clearly defined sections for experience, education, skills, achievements, and more. This structured approach enables quick access to relevant information and highlights key accomplishments effectively.
- Continuous Career Progression - Ivy Ward's career trajectory demonstrates consistent growth from a Business Systems Analyst to a Senior Business Analyst at reputable financial institutions. This progression reflects a dedication to professional development and a deepening expertise in business analytics and transformation.
- Industry-Specific Expertise and Tools - The CV showcases Ivy's proficiency in specialized methodologies like BPMN, SIPOC, and Lean, along with certifications in Six Sigma Green Belt and Agile Business Analysis. These industry-specific elements emphasize her technical acumen and suitability for roles requiring analytical rigor and precision.
Business Strategy Analyst
- Strong Career Progression and Industry Experience - Henry White's CV clearly narrates a robust career trajectory, showcasing growth from a Financial Analyst at Revolut to a Strategy Consultant at Capco and currently a Business Strategy Analyst at Sage Group. Each role highlights increased responsibilities, underscoring a successful pivot in strategic positions across the financial and tech sectors.
- Impressive Achievements with Quantifiable Impact - The document effectively communicates Henry's ability to deliver significant business results. Noteworthy achievements include leading projects that resulted in a 15% revenue increase and implementing process improvements that saved substantial manual effort and increased reporting efficiency. These accomplishments demonstrate his strategic acumen and impact on business performance.
- Diverse Skill Set with Specialized Expertise - The CV presents a comprehensive array of skills crucial for a business strategy and analytics professional, including strategic planning, advanced data analysis, and financial modelling. Furthermore, it lists proficiency in tools like Microsoft Excel and PowerPoint, which are essential for analytical and presentation tasks, and adds unique credentials like PMP certification, which is significant for project management roles.
Business Transformation Analyst
- Comprehensive Career Development - Olivia Turner's CV traces a clear path of progressive growth within her career in business transformation and process optimisation. Starting as an Operational Improvement Analyst at Capgemini and advancing to a Business Process Analyst at Deloitte, her trajectory illustrates the advancement in responsibilities and expertise, indicating a robust and upward-moving career.
- Strategic Achievements with Real Impact - The CV is enriched with specific achievements that emphasize not only numerical improvements but also strategic impact. Her contribution to a 25% efficiency increase at Deloitte showcases not just knowledge of metrics but also deep involvement in the transformation process, highlighting both her strategic mindset and proficiency in delivering results that align with business objectives.
- Effective Presentation of Skills and Certifications - The CV effectively communicates Olivia's technical adeptness and continuous learning through her skills and certifications. Listing Lean Six Sigma Green Belt and Certified Change Management Professional certifications indicates a focus on specialized methodologies, aligning well with her expertise in process improvement and change management, further amplifying her credentials in the field.
Business Performance Analyst
- Clear Structure and Concise Content - The CV is well-organized, starting with a summary that emphasizes the candidate's expertise followed by distinct sections for experience, education, skills, and achievements. This clarity makes it easy to quickly understand William Hall's professional background and qualifications.
- Career Trajectory Demonstrating Growth - William's career progression from Data Analyst to Senior Data Analyst in reputable healthcare organizations like BUPA and NHS England illustrates strong upward mobility. This trajectory indicates his capability to take on increasing responsibilities and positions of leadership over time.
- Impressive Achievements with Tangible Impact - The CV highlights achievements such as leading a BI system overhaul that resulted in a 40% efficiency gain, demonstrating not only technical prowess but also a significant positive impact on business performance. These accomplishments underline William's capability to drive substantial business value through data insights.
Business Continuity Analyst
- Structured Presentations and Conciseness - Emily Cox's CV is meticulously organized, featuring a clear and concise structure that guides the reader through her career journey. Each section is distinctly labeled, ensuring easy access to information, which is paramount in fast-paced recruitment settings.
- Career Trajectory and Leadership Growth - Her professional journey reflects a progressive trajectory, moving from a Continuity Planning Analyst to a Business Continuity Manager at leading banking institutions. This progression underscores her growing leadership abilities and her capability to handle increasing responsibilities.
- Achievements with Industry-Relevant Impact - The CV highlights significant achievements such as leading a project that boosted business continuity efficiency by 30%. These accomplishments are not only numerically impressive but also demonstrate deep business relevance, indicating her ability to drive strategic initiatives with tangible benefits.
Business Insight Analyst
- Focuses on analytical depth and data-centric skills - The CV emphasizes Harper Webb's proficiency with high-level data tools and techniques, such as Power BI, Tableau, and SQL, showcasing their ability to extract actionable insights from complex datasets. This technical expertise is complemented by specific courses completed in advanced data visualization and SQL, reinforcing their commitment to continually enhancing their analytical capabilities.
- Illustrates significant career progression and role diversification - Harper has shown a clear trajectory of career growth, moving from an Analytics Consultant at Deloitte UK to a Business Insights Analyst at Unilever, with experience at Tesco in between. This indicates not only progression in responsibility but also exposure to diverse industry environments and challenges, enhancing their adaptability and broadening their analytical perspective and business insight creation.
- Metrics demonstrate business impact and strategic contributions - The CV provides concrete achievements, such as a 30% increase in data processing efficiency and a 25% boost in consumer engagement, illustrating Harper's influence on strategic company outcomes. These quantifiable results go beyond numbers; they reflect the ability to align data strategies with business objectives, directly affecting growth, operational efficiency, and customer satisfaction.
Business Risk Analyst
- Structured Presentation with Clear Focus - The CV is organized logically, with each section precisely labeled, making it easy for recruiters to navigate through the content. It uses concise bullet points that allow for quick scanning, highlighting key achievements and responsibilities without overwhelming details.
- Progressive Career Trajectory - George Johnson demonstrates a clear advancement in his career, transitioning from a Business Analyst at IBM to a Senior Business Consultant at Accenture. This progression is marked by increasingly complex roles and responsibilities that underscore his growth in the consulting industry.
- Adept in Strategic Planning and User Experience - The CV emphasizes George's proficiency in strategic planning and user experience, which are critical for a Senior Business Consultant. His ability to lead IT projects that reduce operational costs and boost system usability showcases his technical depth and ability to deliver value.
Business Change Analyst
- Impressive career growth through industry giants - Ava Phillips has demonstrated a consistent and upward career trajectory through her positions at top financial institutions like HSBC, Barclays, and RBS. Her progression from a Financial Analyst to a Regulatory Finance Business Analyst underscores her growing expertise and leadership within the finance and regulatory sector.
- Effectiveness in regulatory and ESG-focused projects - Ava's experience in managing ESG compliance and regulatory reporting projects stands out. Achievements like a 30% improvement in reporting accuracy and a 40% reduction in data processing time showcase her ability to drive substantial improvements in operational efficiency and regulatory adherence.
- Diverse skill set with a focus on sustainable finance - The CV highlights Ava’s focus on sustainable finance, a burgeoning area within the financial industry. Her skills in ESG compliance, combined with her passion for sustainable finance, suggest a deep understanding of the complexities and regulatory nuances in promoting long-term financial sustainability.
How to ensure your profile stands out with your business analyst CV format
It's sort of a Catch 22. You want your business analyst CV to stand out amongst a pile of candidate profiles, yet you don't want it to be too over the top that it's unreadable. Where is the perfect balance between your CV format simple, while using it to shift the focus to what matters most. That is - your expertise. When creating your business analyst CV:
- list your experience in the reverse chronological order - starting with your latest roles;
- include a header with your professional contact information and - optionally - your photograph;
- organise vital and relevant CV sections - e.g. your experience, skills, summary/ objective, education - closer to the top;
- use no more than two pages to illustrate your professional expertise;
- format your information using plenty of white space and standard (2.54 cm) margins, with colours to accent key information.
Once you've completed your information, export your business analyst CV in PDF, as this format is more likely to stay intact when read by the Applicant Tracker System or the ATS. A few words of advice about the ATS - or the software used to assess your profile:
- Generic fonts, e.g. Arial and Times New Roman, are ATS-compliant, yet many candidates stick with these safe choices. Ensure your CV stands out by using a more modern, and simple, fonts like Lato, Exo 2, Volkhov;
- All serif and sans-serif fonts are ATS-friendly. Avoid the likes of fancy decorative or script typography, as this may render your information to be illegible;
- Both single- and double-column formatted CVs could be assessed by the ATS;
- Integrating simple infographics, icons, and charts across your CV won't hurt your chances during the ATS assessment.
PRO TIP
Use font size and style strategically to create a visual hierarchy, drawing the reader's eye to the most important information first (like your name and most recent job title).
The top sections on a business analyst CV
- Core Competencies capture a snapshot of your key BA skills.
- Professional Experience outlines your BA-related work history.
- Key Projects highlight your most impressive BA achievements.
- Educational Background demonstrates your formal training in BA.
- Certifications & Professional Development underscore your commitment to the BA field.
What recruiters value on your CV:
- Highlight your analytical skills by providing specific examples of complex data you have analysed and insights you've generated that have driven business decisions.
- Detail your experience with BA tools such as SQL, Python, R, Microsoft Excel, Tableau, or Power BI, showcasing how you've employed these tools in project contexts.
- Focus on your experience in requirements gathering, user story creation and how you've facilitated communication between stakeholders to ensure alignment on project goals.
- Emphasise your understanding of business processes, including any process improvement initiatives you've led or contributed to that resulted in increased efficiency or cost savings.
- Include any relevant BA certifications such as the International Institute of Business Analysis (IIBA) certification or Certified Business Analysis Professional (CBAP) to validate your expertise to prospective employers.
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How to present your contact details and job keywords in your business analyst CV header
Located at the top of your business analyst CV, the header presents recruiters with your key personal information, headline, and professional photo. When creating your CV header, include your:
- Contact details - avoid listing your work email or telephone number and, also, email addresses that sound unprofessional (e.g. koolKittyCat$3@gmail.com is definitely a big no);
- Headline - it should be relevant, concise, and specific to the role you're applying for, integrating keywords and action verbs;
- Photo - instead of including a photograph from your family reunion, select one that shows you in a more professional light. It's also good to note that in some countries (e.g. the UK and US), it's best to avoid photos on your CV as they may serve as bias.
What do other industry professionals include in their CV header? Make sure to check out the next bit of your guide to see real-life examples:
Examples of good CV headlines for business analyst:
- Business Analyst | Data Analytics Expert | Prince2 Certified | 8+ Years' Experience
- Senior Business Process Analyst | Lean Six Sigma Black Belt | Risk Management Specialist
- Junior Business Intelligence Analyst | SQL Proficient | Master's in Business Analytics | 2 Years' Experience
- Strategic Business Analyst | MSc Management | Key Stakeholder Engagement | 5 Years' Experience
- Lead Business Systems Analyst | Agile & Scrum Certified | IT Project Management | 10+ Years' Experience
- Healthcare Business Analyst | Efficiency Improvement Consultant | HIPAA Knowledgeable | 7 Years' Experience
Choosing your opening statement: a business analyst CV summary or objective
At the top one third of your CV, you have the chance to make a more personable impression on recruiters by selecting between:
- Summary - or those three to five sentences that you use to show your greatest achievements. Use the CV summary if you happen to have plenty of relevant experience and wish to highlight your greatest successes;
- Objective - provides you with up to five sentences to state your professional aims and mission in the company you're applying for
CV summaries for a business analyst job:
- Accomplished Business Analyst with over 5 years' experience in financial services, adept at data analysis, business process improvement, and requirements gathering. Successfully led a project that achieved a 30% cost reduction within one year by streamlining operational processes.
- Dedicated Business Analyst with 7 years of expertise in the e-commerce sector, skilled in leveraging SQL and Python for data-driven decision-making. Spearheaded a customer behaviour analysis project, increasing sales by 25% through targeted marketing strategies.
- Former Sales Manager transitioning to Business Analysis, bringing a wealth of client-facing experience and persuasive communication skills. Committed to acquiring proficiency in data analytics tools and contributing to project success with a fresh perspective and customer-centric approach.
- Experienced Project Coordinator aiming to pivot into Business Analysis, with a solid foundation in cross-functional team leadership and process optimisation. Eager to apply project management skills towards effective business solutions and eager to master the latest analytical software.
- Aspiring Business Analyst, with a recent Masters in Business Administration, keen to utilise academic knowledge in data analysis, financial modelling, and strategic planning. Objective: To deliver impactful insights and foster continuous business improvements in a dynamic environment.
- Recent graduate in Information Technology passionate about translating data insights into actionable business strategies. Objective: To embrace the challenge of solving complex business problems using analytical methodologies and contribute to effective decision making processes.
Best practices for writing your business analyst CV experience section
If your profile matches the job requirements, the CV experience is the section which recruiters will spend the most time studying. Within your experience bullets, include not merely your career history, but, rather, your skills and outcomes from each individual role. Your best experience section should promote your profile by:
- including specific details and hard numbers as proof of your past success;
- listing your experience in the functional-based or hybrid format (by focusing on the skills), if you happen to have less professional, relevant expertise;
- showcasing your growth by organising your roles, starting with the latest and (hopefully) most senior one;
- staring off each experience bullet with a verb, following up with skills that match the job description, and the outcomes of your responsibility.
Add keywords from the job advert in your experience section, like the professional CV examples:
Best practices for your CV's work experience section
- Delivered accurate data analysis and actionable insights by querying databases and applying statistical techniques, leading to a 15% increase in operational efficiency within one year.
- Facilitated stakeholder workshops and JAD sessions to gather requirements, resulting in the successful delivery of a CRM system that increased customer satisfaction by 20%.
- Authored comprehensive business requirements documents (BRDs) and functional specifications that served as a cornerstone for system enhancements and new feature developments.
- Designed and implemented interactive dashboards using Tableau, which provided real-time KPI tracking and supported strategic decision-making across the sales department.
- Conducted SWOT analysis to inform the executive team on potential business strategies, ultimately leading to the expansion into two new market segments.
- Implemented Agile methodologies to accelerate the product development lifecycle, reducing time to market for key software releases by 30%.
- Managed end-to-end project life cycles, ensuring projects were delivered on time and within budget, which improved overall project success rates by 25%.
- Developed and maintained a prioritised backlog of user stories and acceptance criteria in close collaboration with product owners and the development team.
- Led a cross-functional team in a successful enterprise resource planning (ERP) system migration, ensuring minimal downtime and disruption to business operations.
Work Experience
Senior Business Analyst
Unilever
01/2019-12/2021
- Conducted in-depth business process analyses for a major FMCG client, leading to the identification and implementation of process improvements that increased operational efficiency by 25%.
- Facilitated the successful migration of business data to a new CRM system, ensuring seamless integration and minimal disruption to the sales team's day-to-day activities.
- Played a key role in designing and launching a new customer satisfaction tracking initiative, synthesising feedback data from over 10,000 customers to shape strategic decisions.
Work Experience
Business Analysis Specialist
HSBC
06/2014-05/2017
- Collaborated with IT and finance departments to develop a bespoke financial modelling tool, which improved budget forecasting accuracy by 30%.
- Led a cross-functional team in a market expansion strategy project, analyzing over 5 years of sales data to pinpoint high-potential regions for business growth.
- Implemented a company-wide training programme on data analytics tools, increasing data literacy amongst staff and empowering them to make data-driven decisions.
Work Experience
Lead Business Systems Analyst
Accenture
11/2021-Ongoing
- Driving business process optimisation through the use of advanced analytics, enabling the procurement team to realise a cost reduction of 10% annually.
- Pioneered the development of a predictive sales model using machine learning, which was instrumental in improving sales forecast accuracy by 20%.
- Systematised the reporting mechanisms across the EMEA region, facilitating more timely and accurate business performance reviews by senior management.
Work Experience
Business Process Analyst
GlaxoSmithKline
03/2009-10/2013
- Led a large-scale business transformation program that streamlined order-to-cash processes across the organization, significantly reducing cycle times by an average of 15 days.
- Spearheaded the due diligence and integration efforts for a strategic merger, engaging with stakeholders at all levels to ensure continuity of business operations.
- Oversaw the implementation of a new ERP system within the supply chain division, improving stock management accuracy and reducing inventory holding costs by 20%.
Work Experience
Principal Business Intelligence Analyst
Tesco PLC
08/2017-07/2020
- Automated and improved monthly reporting activities for the marketing department through the development of advanced Excel macros, saving upwards of 40 man-hours per month.
- Analysed customer behavioural data to identify key areas for enhancing the digital customer journey, which helped to increase online conversion rates by 15%.
- Managed the successful rollout of a new inventory management tool that provided real-time insights into stock levels, reducing stockouts by 30%.
Work Experience
Business Performance Analyst
Vodafone
02/2015-01/2018
- Initiated a project to consolidate disparate data sources into a unified data warehouse, enhancing reporting capabilities and supporting a data-driven culture within the company.
- Delivered comprehensive market analysis reports that influenced the launch strategy for three new product lines, which collectively achieved a market share increase of 5% within the first year.
- Re-engineered customer support workflows, cutting down average resolution times by 35% and improving customer satisfaction scores significantly.
Work Experience
Business Analysis Consultant
Deloitte
05/2013-04/2016
- Performed extensive competitor analysis and presented findings that shaped the competitive strategy, resulting in a 10% growth in market share over two years.
- Optimized supply chain logistics by introducing Lean methodologies, which enhanced on-time delivery rates from 85% to 97% within 18 months.
- Championed the adoption of BI tools across the company, elevating the analytical capabilities of various departments and supporting a 15% reduction in operational expenses.
Work Experience
Corporate Business Analyst
Barclays
09/2020-Ongoing
- Orchestrating the rollout of a new enterprise resource planning (ERP) system, which is projected to reduce manual data entry tasks by up to 50%.
- Developed and implemented a robust KPI framework track progress across multiple business lines, enhancing the executive team's decision-making process.
- Designed and executed a user acceptance testing (UAT) protocol for the introduction of a new online payment portal, which reduced transaction processing times by 25%.
Writing your CV without professional experience for your first job or when switching industries
There comes a day, when applying for a job, you happen to have no relevant experience, whatsoever. Yet, you're keen on putting your name in the hat. What should you do? Candidates who part-time experience , internships, and volunteer work.
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PRO TIP
If applicable, briefly mention a situation where things didn’t go as planned and what you learned from it, demonstrating your ability to learn and adapt.
Mix and match hard and soft skills across your business analyst CV
Your skill set play an equally valid role as your experience to your application. That is because recruiters are looking for both:
- hard skills or your aptitude in applying particular technologies
- soft skills or your ability to work in a team using your personal skills, e.g. leadership, time management, etc.
Are you wondering how you should include both hard and soft skills across your business analyst CV? Use the:
- skills section to list between ten and twelve technologies that are part of the job requirement (and that you're capable to use);
- strengths and achievements section to detail how you've used particular hard and soft skills that led to great results for you at work;
- summary or objective to spotlight up to three skills that are crucial for the role and how they've helped you optimise your work processes.
One final note - when writing about the skills you have, make sure to match them exactly as they are written in the job ad. Take this precautionary measure to ensure your CV passes the Applicant Tracker System (ATS) assessment.
Top skills for your business analyst CV:
HARD SKILLS
Data Analysis
Business Intelligence
SQL
Requirements Gathering
Process Modelling
Statistical Analysis
ERP Systems Expertise
Data Visualisation
Project Management
Advanced Excel
SOFT SKILLS
Analytical Thinking
Problem-Solving
Communicative
Detail-Oriented
Decision-Making
Collaboration
Adaptability
Time Management
Stakeholder Management
Critical Thinking
PRO TIP
Order your skills based on the relevance to the role you're applying for, ensuring the most pertinent skills catch the employer's attention first.
Your university degree and certificates: an integral part of your business analyst CV
Let's take you back to your uni days and decide what information will be relevant for your business analyst CV. Once more, when discussing your higher education, select only information that is pertinent to the job (e.g. degrees and projects in the same industry, etc.). Ultimately, you should:
- List only your higher education degrees, alongside start and graduation dates, and the university name;
- Include that you obtained a first degree for diplomas that are relevant to the role, and you believe will impress recruiters;
- Showcase relevant coursework, projects, or publications, if you happen to have less experience or will need to fill in gaps in your professional history.
PRO TIP
Focus on describing skills in the context of the outcomes they’ve helped you achieve, linking them directly to tangible results or successes in your career.
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Key takeaways
Here are five things you need to remember about writing your business analyst CV for success:
- Sort your experience based on the reverse chronological order, starting with your most recent career items, to showcase how you've grown your career;
- Include within your CV header your relevant contact details, a headline that could spotlight your unique value, and a photo - if you're applying for roles outside the UK or US;
- Decide to use the CV summary, if you happen to have more professional experience, and an objective, if you want to showcase your career goals;
- Within the experience section, write your bullets using action verbs, skills, and success, instead of just merely listing your on-the-job responsibilities;
- Prove your technical skills, using your education and certificates, and your soft skills, with your achievements and strengths sections.
