As a salon manager, one resume challenge you might face is effectively showcasing your diverse skill set in customer service, creative flair, and business management all at once. Our guide offers tailored strategies to highlight these skills in a coherent way that speaks directly to employers in the beauty industry, ensuring your resume stands out from the competition.
- The most effective salon manager resume samples, reflecting on experience and skills.
- +10 simple, yet impactful methods to tailor your salon manager resume to the job advert.
- Using your professional achievements as the North Star to your unique value as a salon manager candidate.
- 'No one cares about your education nowadays …' Let's prove this statement wrong with the best-kept industry secrets to your education and certifications.
If the salon manager resume isn't the right one for you, take a look at other related guides we have:
How to style your salon manager resume: layout and format
When creating your salon manager resume, have you ever wondered how long it should be? Experts point out that it should be between one and two pages. Choose the longer format, if you happen to have over a decade of relevant experience. What is more, resume formats play a crucial role in presenting your experience. Use the:- Reverse-chronological resume format to highlight your experience;
- Functional skill-based resume format if you have less experience and want to focus on skills;
- Hybrid resume format to guide recruiters through both your experience and skills.
- Make sure your headline is simple and includes the job you're applying for or your current role, an abbreviation of a certificate you have, or even your professional area of interest;
- Always tailor your salon manager resume to the role you're applying for by matching job requirements to your experience via different resume sections;
- Once you've created your resume, download it in PDF (unless otherwise specified). This is to ensure readability and that the layout remains fixed.
Different regions expect different formats – Canadian resumes, for example, may look unique.
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Highlight any significant extracurricular activities that demonstrate valuable skills or leadership.
Essential sections that should make up your salon manager resume include:
- The header - with your contact details (e.g. email and telephone number), link to your portfolio, and headline
- The summary (or objective) - to spotlight the peaks of your professional career, so far
- The experience section - with up to six bullets per role to detail specific outcomes
- The skills list - to provide a healthy mix between your personal and professional talents
- The education and certification - showing your most relevant degrees and certificates to the salon manager role
What recruiters want to see on your resume:
- Proven experience in salon management or a similar role in the beauty industry, including staff supervision, scheduling, and inventory control.
- Strong customer service skills, with experience in client relations, complaint resolution, and maintaining high customer satisfaction levels.
- Knowledge of beauty industry trends, salon services, and products, with the ability to train and motivate staff on the latest techniques and offerings.
- Financial acumen to manage budgets, set pricing, and increase profitability while minimizing costs.
- A track record of sales improvement, marketing strategies, and business development specific to salons or the beauty sector.
What to include in the experience section of your salon manager resume
The resume experience section is perhaps the most important element in your application as it needs to showcase how your current profile matches the job.
While it may take some time to perfect your salon manager experience section, here are five tips to keep in mind when writing yours:
- Assess the advert to make a list of key requirements and look back on how each of your past jobs answers those;
- Don't just showcase you know a particular skill, instead, you need proof in the form of tangible results (e.g. numbers, percent, etc.);
- It's perfectly fine to leave off experience items that don't bring anything extra to your skill set or application;
- Recruiters want to understand what the particular value is of working with you, so instead of solely featuring technologies, think about including at least one bullet that's focused on your soft skills;
- Take care with wording each bullet to demonstrate what you've achieved, using a particular skill, and an action verb.
The below salon manager resume examples can help guide you to curate your professional experience, following industry-leading tips and advice.
- Revamped appointment scheduling process using Booker software, boosting booking efficiency by 30% and reducing client wait times.
- Led a team of 15 stylists and technicians, implementing ongoing professional development that resulted in a 25% increase in customer satisfaction ratings.
- Orchestrated marketing campaigns that increased salon revenue by 20% through promotions, loyalty programs, and partnerships with local businesses.
- Developed a successful inventory management system, reducing product waste by 40% while ensuring essential supplies were always available.
- Cultivated a high-end clientele by overseeing the introduction of new luxury treatment services, resulting in a 35% increase in annual revenue.
- Negotiated with suppliers to lower product costs by 15%, enabling the salon to invest more in staff training and salon amenities.
- Increased salon average ticket price by 10% through upselling training programs for service staff.
- Implemented a successful customer feedback system that identified key areas for improvement, leading to a 5-star rating on Yelp.
- Managed salon renovation project within budget, modernizing the space and acquiring state-of-the-art equipment to expand service offerings.
- Restructured staff scheduling to optimize coverage during peak hours, reducing overtime costs by 20% while maintaining excellent customer service.
- Established an employee incentive program that decreased staff turnover by 50% and fostered a collaborative work environment.
- Launched a local beauty blog that attracted 10,000+ monthly visitors, effectively increasing salon's online visibility and attracting new clients.
- Coordinated with IT specialists to implement a new POS system that decreased checkout time by 35%, enhancing client throughput.
- Fostered partnerships with eco-friendly product suppliers, aligning the salon with sustainability trends and attracting a niche market segment.
- Increased staff retention by 40% through the introduction of continuous training opportunities and clear career progression pathways.
- Initiated a customer loyalty program that boosted client retention rates by 45%, significantly contributing to a 25% year-over-year growth in service sales.
- Spearheaded a digital transformation initiative that included developing an online booking platform, tripling online appointments within the first year.
- Directed the organization and execution of seasonal promotional events that became a hallmark for the salon, drawing in crowds and enhancing brand reputation.
- Oversaw the expansion of salon services to include medical aesthetics, growing service menu by 25% and capturing a new market segment.
- Implemented a cutting-edge hair treatment technology that differentiated the salon from competitors and drove a 20% increase in new customers.
- Pioneered a cross-training program that enabled staff to perform multiple roles effectively, increasing team versatility and reducing client wait time by 18%.
- Strategically rebranded the salon to target a premium market segment, elevating the salon's status and attracting high-profile clientele.
- Developed a comprehensive performance review system that improved individual staff sales by an average of 15% within the first year.
- Led the adoption of an eco-friendly approach in salon practices which increased the customer base by 30% due to rising demand for sustainable services.
The following content includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top responsibilities present on the task lists for salon manager professionals.
Top Responsibilities for Salon Manager:
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Maintain client databases.
- Coordinate facility schedules to maximize usage and efficiency.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Plan or direct spa services and programs.
- Develop or implement marketing strategies.
- Sell products, services, or memberships.
- Recruit, interview, or hire employees.
Quantifying impact on your resume
- Quantified the increase in salon revenue by specifying the percentage of growth achieved under your management.
- Enumerated the number of staff members you hired or trained, demonstrating your capability in team-building and human resources.
- Highlighted cost reduction strategies you implemented, detailing the exact amount or percentage of savings.
- Measured customer satisfaction improvements through numerical ratings or percentages to show your focus on client experience.
- Itemized the amount of inventory managed, indicating your proficiency in supply chain and inventory control.
- Described the expansion of services or product lines with figures to show your innovation and business development skills.
- Documented the specific number of marketing campaigns you oversaw, pointing to your marketing and promotional abilities.
- Listed achievements in awards or recognitions the salon received, providing concrete evidence of excellence under your leadership.
Action verbs for your salon manager resume
Four quick steps for candidates with no resume experience
Those with less or no relevant experience could also make a good impression on recruiters by:
- Taking the time to actually understand what matters most to the role and featuring this within key sections of their resume
- Investing resume space into defining what makes them a valuable candidate with transferrable skills and personality
- Using the resume objective to showcase their personal vision for growth within the company
- Heavily featuring their technical alignment with relevant certifications, education, and skills.
Remember that your resume is about aligning your profile to that of the ideal candidate.
The more prominently you can demonstrate how you answer job requirements, the more likely you'd be called in for an interview.
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If you failed to obtain one of the certificates, as listed in the requirements, but decide to include it on your resume, make sure to include a note somewhere that you have the "relevant training, but are planning to re-take the exams". Support this statement with the actual date you're planning to be re-examined. Always be honest on your resume.
Balancing hard and soft skills in your salon manager resume
Recruiters indeed pay close attention to the specific hard and soft skills candidates possess. Hard skills refer to technical abilities or your proficiency in technologies, while soft skills are the personal attributes and qualities developed over your lifetime.
If you're unsure about effectively quantifying these skills on your resume, follow our step-by-step guide. It's crucial to first understand the key job requirements for the role. Doing so enables you to accurately list your:
- Hard skills in sections like skills, education, and certifications. Your technical expertise is straightforward to quantify. Most organizations find it sufficient to mention the certificates you've earned, along with your proficiency level.
- Soft skills within your experience, achievements, strengths, etc. Defining interpersonal communication traits in your resume can be challenging. Focus on showcasing the accomplishments you've achieved through these skills.
Remember, when tailoring your salon manager resume, ensure that the skills you list match exactly with those in the job requirements. For instance, if the job listing specifies "Microsoft Word," include this exact term rather than just "Word" or "MSO."
Top skills for your salon manager resume:
Point of Sale (POS) Systems
Appointment Scheduling Software
Inventory Management Software
Customer Relationship Management (CRM) Tools
Hair and Beauty Product Knowledge
Cash Handling and Financial Management
Social Media Marketing Tools
Website Management Software
Salon Management Software
Health and Safety Compliance Tools
Leadership
Communication
Customer Service
Time Management
Problem Solving
Team Building
Conflict Resolution
Adaptability
Sales Skills
Creativity
Next, you will find information on the top technologies for salon manager professonals from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.
Top technologies for Salon Manager’s resume:
- Microsoft Excel
- YouTube
- DaySmart Software Salon Iris
- Syntec Systems Insight
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If you happen to have plenty of certificates, select the ones that are most applicable and sought-after across the industry. Organize them by relevance to the role you're applying for.
Salon manager-specific certifications and education for your resume
Place emphasis on your resume education section . It can suggest a plethora of skills and experiences that are apt for the role.
- Feature only higher-level qualifications, with details about the institution and tenure.
- If your degree is in progress, state your projected graduation date.
- Think about excluding degrees that don't fit the job's context.
- Elaborate on your education if it accentuates your accomplishments in a research-driven setting.
On the other hand, showcasing your unique and applicable industry know-how can be a literal walk in the park, even if you don't have a lot of work experience.
Include your accreditation in the certification and education sections as so:
- Important industry certificates should be listed towards the top of your resume in a separate section
- If your accreditation is really noteworthy, you could include it in the top one-third of your resume following your name or in the header, summary, or objective
- Potentially include details about your certificates or degrees (within the description) to show further alignment to the role with the skills you've attained
- The more recent your professional certificate is, the more prominence it should have within your certification sections. This shows recruiters you have recent knowledge and expertise
At the end of the day, both the education and certification sections hint at the initial and continuous progress you've made in the field.
And, honestly - that's important for any company.
Below, discover some of the most recent and popular salon manager certificates to make your resume even more prominent in the applicant pool:
The top 5 certifications for your salon manager resume:
- Salon & Spa Management Professional Certificate (SSMPC) - Beauty Schools Directory
- Certified salon manager (CSM) - Professional Beauty Association
- Certified Salon & Spa Manager (CSSM) - International SalonSpa Business Network
- Salon Management Certificate (SMC) - Pivot Point Academy
- Certified Salon Business Leader (CSBL) - Summit Salon Business Center
The content below includes information from "O*NET OnLine" by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. The data represents the top associations for salon manager professionals.
Top US associations for a Salon Manager professional
- American Massage Therapy Association
- Health and Fitness Association
- International SPA Association
- Northeast Spa and Pool Association
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Always remember that your salon manager certifications can be quantified across different resume sections, like your experience, summary, or objective. For example, you could include concise details within the expertise bullets of how the specific certificate has improved your on-the-job performance.
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Practical guide to your salon manager resume summary or objective
First off, should you include a summary or objective on your salon manager resume?
We definitely recommend you choose the:
- Resume summary to match job requirements with most noteworthy accomplishments.
- Resume objective as a snapshot of career dreams
Both the resume summary and objective should set expectations for recruiters as to what your career highlights are.
These introductory paragraphs (that are no more than five sentences long) should help you answer why you're the best candidate for the job.
Industry-wide best practices pinpoint that the salon manager resume summaries and objectives follow the structures of these samples:
Resume summaries for a salon manager job
- A seasoned salon manager with over eight years of experience managing a high-end boutique salon in New York, adept at leveraging advanced skills in customer service, staff training, and financial management. Increased client retention by 40% through the implementation of a custom loyalty program, showcasing an ability to exceed sales targets and enhance overall customer satisfaction.
- Transitioning Business Analyst with extensive experience managing projects for a Fortune 500 company, now seeking to apply meticulous organizational and analytical skills to the beauty industry as a salon manager. Recognized for improving operational efficiency by 25% in a corporate setting, ready to elevate the client experience through data-driven decision-making.
- With a background in hospitality management, an adept professional excited to bring over a decade of experience in customer service excellence and team leadership to the dynamic world of salon management. Consistently achieved top-tier guest satisfaction scores, exemplifying a commitment to creating a welcoming and refined environment for discerning clients.
- Eager to leverage robust marketing and sales expertise from a fast-paced retail environment to drive growth in a cutting-edge salon. While new to salon management, I bring five years of experience in creating successful promotional campaigns that resulted in a 35% increase in store traffic and substantial revenue growth for my previous employer.
- As a recent Cosmetology School graduate, I am brimming with current industry knowledge and the latest styling techniques, poised to infuse fresh creativity into a salon team. Looking to embark on a managerial career path where I can combine my enthusiastic approach to beauty with strong leadership potential and a passion for excellent client service.
- Determined and fresh-faced professional, aiming to channel a lifelong passion for the beauty industry into a dynamic salon manager role. Zero formal experience but equipped with a Bachelor's degree in Business Management and a drive to master the intricacies of salon operations while fostering a culture of continuous improvement and customer delight.
Average salary info by state in the US for salon manager professionals
Local salary info for Salon Manager.” Source: My Next Move, National Center for O*NET Development. Accessed 10/15/2024
| State | Average Salary (in USD) |
|---|---|
| US National Average | $57,570 |
| California (CA) | $66,040 |
| New York (NY) | $81,120 |
| Illinois (IL) | $59,230 |
| Ohio (OH) | $45,930 |
| Georgia (GA) | $52,700 |
| North Carolina (NC) | $66,650 |
| Michigan (MI) | $58,700 |
Other relevant sections for your salon manager resume
Apart from the standard salon manager resume sections listed in this guide, you have the opportunity to get creative with building your profile. Select additional resume sections that you deem align with the role, department, or company culture. Good choices for your salon manager resume include:
- Language skills - always ensure that you have qualified each language you speak according to relevant frameworks;
- Hobbies - you could share more about your favorite books, how you spend your time, etc. ;
- Volunteering - to highlight the causes you care about;
- Awards - for your most prominent salon manager professional accolades and achievements.
Make sure that these sections don't take too much away from your experience, but instead build up your salon manager professional profile.
Key takeaways
- Ensure your salon manager resume uses a simple, easy-to-read format that reflects upon your experience and aligns with the role;
- Be specific within the top one-third of your resume (header and summary or objective) to pinpoint what makes you the ideal candidate for the salon manager role;
- Curate information that is tailored to the job by detailing skills, achievements, and actual outcomes of your efforts;
- List your certifications and technical capabilities to demonstrate your aptitude with specific software and technologies;
- The sections you decide on including on your salon manager should pinpoint your professional expertise and personality.
