As a residential property manager, articulating your diverse skill set on a resume while keeping it concise can be a daunting challenge. Our guide offers tailored strategies to help you prioritize and present your most relevant experiences, ensuring your resume strikes the perfect balance and stands out to potential employers.
- Sample industry-leading professional resumes for inspiration and residential property manager resume-writing know-how.
- Focus recruiters' attention on what matters most - your unique experience, achievements, and skills.
- Write various resume sections to ensure you meet at least 95% of all job requirements.
- Balance your residential property manager technical expertise with personality to stand out amongst candidates.
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Don't stress out over your residential property manager resume format
Remember, the elaborate design of your residential property manager resume isn't what impresses recruiters most. They are primarily searching for candidates who meet the job requirements. The main aim of your resume should be to clearly and concisely explain why employers should hire you.
Here are four straightforward steps to consider in your residential property manager resume design:
- Organize your resume based on experience: Start with your most recent roles. Besides using reverse chronological order, choose jobs relevant to the position you're applying for.
- Include your contact details (and portfolio or LinkedIn link) in your resume's header to ensure recruiters can easily reach you. If considering adding a professional photo, check acceptable practices in different countries first.
- Don't omit essential residential property manager resume sections such as the summary or objective, experience, and education. These sections should reflect your career progression and align with job requirements.
- Maintain conciseness in your resume. For those with less than ten years of experience, a one-page format is advisable.
Regarding the format to submit your residential property manager resume, PDF is preferable. PDFs are more likely to maintain their formatting when processed through recruitment software or ATS, saving you time in the application process.
When selecting a font for your residential property manager resume, consider the following:
- Choose ATS-friendly fonts such as Exo 2, Volkhov, Lato, etc., to keep your resume's content legible;
- All serif and sans-serif fonts are easily readable by ATS;
- While Arial and Times New Roman are common choices, opting for unique typography can help your resume stand out.
Concerned about ATS compatibility with charts and infographics? Our recent study has debunked this and other myths.
Think about the market’s preferences – a Canadian resume, for instance, could have a different layout.
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Listing your relevant degrees or certificates on your residential property manager resume is a win-win situation. Not only does it hint at your technical capabilities in the industry, but an array of soft skills, like perseverance, adaptability, and motivation.
Don't forget to include these six sections on your residential property manager resume:
- Header and summary for your contact details and to highlight your alignment with the residential property manager job you're applying for
- Experience section to get into specific technologies you're apt at using and personal skills to deliver successful results
- Skills section to further highlight how your profile matches the job requirements
- Education section to provide your academic background
- Achievements to mention any career highlights that may be impressive, or that you might have missed so far in other resume sections
What recruiters want to see on your resume:
- Experience in tenant relations and lease administration
- Knowledge of local real estate laws and regulations
- Proven track record of property maintenance and improvement projects
- Financial acumen with budgeting and rental income management experience
- Proficiency with property management software and administrative technology
Experts' advice on writing your residential property manager resume experience
While the excitement and motivation for writing your residential property manager resume was present in the first hour (or so), you now find yourself staring at the blank page.
The resume experience section is the one that allows you to make a memorable impression by matching job requirement with your past jobs and accomplishments.
To help you write this resume section, here are four mistakes you need to avoid:
- Listing every job you have had so far, including the irrelevant ones. Before that, consider each of your past roles based on relevancy to the role. It may be the case that the job you had 15 years ago may have taught you invaluable skills that are appropriate for the role;
- Including irrelevant work experience items. Those are past jobs that aren't linked with the role you're applying for (or so they seem). Consider how your past jobs will serve your professional presentation: will they be filling in a gap in your work history, or just taking up space?
- Focusing on responsibilities instead of accomplishments. Your residential property manager resume shouldn't just be telling recruiters what you did in the past - as it's most often the case that candidates have had similar responsibilities. But, rather, the experience section should showcase the success you've attained in each past role, thanks to your unique skill set;
- Consider listing just your professional experience. Any role you've had in the past - e.g. volunteering, internships, etc. - can make it into your residential property manager resume experience section. Make sure to include it alongside numbers and results.
Two more things you need to remember about your resume experience section.
The first are keywords. Or those specific job requirements that are crucial for the role . Ensure you've integrated them across your experience section to get sorted closer to the ideal candidate profile by the Applicant Tracker System (ATS).
The second are action verbs. Each of your experience bullets should start with a strong action verb, followed by your specific skill and your on the job achievements. Follow this formula to hint to recruiters what your unique value as a professional is.
Still with us? In the next section, we will show you how industry-leading professionals have avoided the four most common mistakes, while integrating keywords and action verbs in their experience section.
- Managed a portfolio of 50+ residential properties, maintaining an average occupancy rate of 95% through strategic marketing and tenant relations.
- Implemented a comprehensive maintenance program that reduced repair costs by 20% while ensuring high standards of property conditions.
- Negotiated service contracts with vendors, securing an average of 15% cost savings without compromising quality of services provided to tenants.
- Orchestrated the turnaround of a struggling 200-unit residential complex, increasing profitability by adopting an aggressive repositioning strategy.
- Spearheaded the adoption of a new property management software leading to a 30% reduction in administrative time and errors.
- Enhanced tenant satisfaction rates from 70% to 92% over a 2-year period by initiating a responsive communication protocol and regular community events.
- Directed the development and execution of a business plan for a luxury residential property, resulting in a three-times increase in annual revenue.
- Cultivated strong relationship with property investors, presenting monthly performance reports that highlighted a steady growth in investment returns.
- Led a team of 15, fostering a culture of continuous improvement that propelled property operations efficiency and resident satisfaction.
- Launched an environmentally friendly initiative across all managed properties, reducing energy consumption by an average of 18% within the first year.
- Coordinated the renovation of 30+ apartment units to maximize market value and attract a higher caliber of tenants.
- Managed the seamless transition of property ownership for a 150-unit complex, ensuring no disruption to tenant services or operations.
- Revitalized underperforming 120-unit housing development by redesigning leasing processes, boosting lease rates by 25% in the first year.
- Led a cross-functional team in a comprehensive digital marketing campaign, increasing online engagement and inquiries by over 40%.
- Expertly managed capital improvement projects with a combined budget of over $1M, enhancing property value and resident satisfaction.
- Enhanced operational procedures through the implementation of a cloud-based property management system, improving document control and accessibility.
- Championed a customer service excellence program that reduced negative feedback by 70% and improved tenant retention by 15%.
- Promoted a culture of safety leading to a 50% reduction in accidents on-site, contributing to lower insurance premiums and improved tenant trust.
- Successfully leased up a new 180-unit high-rise within six months of market introduction, surpassing revenue targets by 10%.
- Developed and managed a robust tenant screening process that reduced delinquencies by 45%, stabilizing the financial health of the properties.
- Collaborated with local businesses to create exclusive partnership benefits for residents, enhancing community integration and appeal.
- Oversaw the day-to-day operations of 25 condominium properties, consistently meeting Board of Directors' expectations for operational excellence.
- Implemented a proactive maintenance plan that extended the lifecycle of key property assets by an average of five years.
- Developed strong community networks resulting in a 40% increase in resident referrals, significantly reducing marketing expenses.
Quantifying impact on your resume
- Include the number of residential properties you jointly or solely manage to demonstrate the scale of your responsibilities.
- Highlight the percentage increase in property values managed to show your impact on asset appreciation.
- List the percentage decrease in operational costs due to efficiency improvements you implemented.
- State the number of units rented per month to reflect your effectiveness in maintaining high occupancy rates.
- Mention the dollar amount of budget managed, which exhibits your financial responsibility and trustworthiness.
- Cite the number of renovation or maintenance projects completed, indicating your project management skills.
- Quantify resident satisfaction rates to demonstrate your success in tenant relations and retention.
- Discuss the reduction in tenant turnover rate in a given period to highlight your strengths in stable property management.
Action verbs for your residential property manager resume
Making the most of your little to none professional experience
If you're hesitant to apply for your dream job due to limited professional experience, remember that recruiters also value the unique contributions you can offer.
Next time you doubt applying, consider this step-by-step approach for your resume's experience section:
- Rather than the standard reverse chronological order, opt for a functional-based format. This shifts the focus from your work history to your achievements and strengths;
- Include relevant internships, volunteer work, or other non-standard experiences in your residential property manager resume's experience section;
- Utilize your education, qualifications, and certifications to bridge gaps in your residential property manager resume experience;
- Emphasize your interpersonal skills and transferable skills from various industries. Often, recruiters seek a personality match, giving you an advantage over other candidates.
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List your educational qualifications and certifications in reverse chronological order.
Popular residential property manager hard skills and soft skills for your resume
Apart from assessing your professional expertise, recruiters are on the lookout for whether your skills align with the job.
Your profile would thus be assessed in regard to your:
- Hard or technical skills - your ability to perform on the job using particular technologies or software
- Soft skills - how you adapt, communicate, and thrive in different environments.
Both types of skills - hard and soft skills - are important for your resume, so make sure to create a dedicated skills section that:
- Lists up to five or six skills that align with the job advert.
- Integrates vital keywords for the industry, but also reflects on your personal strengths.
- Builds up further your skills with an achievements section within which you explain what you've achieved thanks to using the particular skill.
- Aims to always quantify in some way how you've used the skill, as it's not enough to just list it.
What are the most sought out hard and soft skills for residential property manager roles?
Check out the industry's top choices with our two dedicated lists below:
Top skills for your residential property manager resume:
Property Management Software
Lease Management Systems
Maintenance Management Tools
Accounting Software
Building Management Systems
Online Payment Platforms
Tenant Screening Tools
Property Marketing Software
CRM Systems
Inspection Management Software
Communication
Problem-Solving
Customer Service
Negotiation
Time Management
Leadership
Conflict Resolution
Attention to Detail
Organizational Skills
Teamwork
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List your educational qualifications and certifications in reverse chronological order.
Your academic background: should you include your education and certifications on your residential property manager resume?
Adding relevant education and certifications to your residential property manager resume is beneficial, whether you're an experienced candidate or just starting in the field.
Featuring your higher education degree that aligns with the role demonstrates your commitment to the industry. On your residential property manager resume, include the start and graduation dates, followed by the name of the institution that awarded your degree.
Regarding certifications, it's wise to list those most relevant to the role or that have contributed to your array of crucial technical or personal traits. Be sure to include the name of the certificate and the awarding institution.
If uncertain about which certifications to feature prominently on your residential property manager resume, refer to our compiled list of the most in-demand ones for guidance.
The top 5 certifications for your residential property manager resume:
- Certified Property Manager (CPM) - Institute of Real Estate Management (IREM)
- Residential Management Professional (RMP) - National Association of residential property managers (NARPM)
- Accredited Residential Manager (ARM) - Institute of Real Estate Management (IREM)
- Certified Apartment Manager (CAM) - National Apartment Association (NAA)
- Master Property Manager (MPM) - National Association of residential property managers (NARPM)
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If you happen to have some basic certificates, don't invest too much of your residential property manager resume real estate in them. Instead, list them within the skills section or as part of your relevant experience. This way you'd ensure you meet all job requirements while dedicating your certificates to only the most in-demand certification across the industry.
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The ideal residential property manager candidate resume summary or objective
You may have heard that your resume top one-third plays an important part in your application.
It basically needs to show strong alignment with the job advert, your unique skill set, and your expertise.
Both the resume summary and resume objective could be used to ensure you've shown why you're the best candidate for the role.
Use the:
- Resume objective to pinpoint your current successes, that are applicable to the field, and your vision for your career. Remember to state how you see yourself growing within this new career opportunity.
- Resume summary as an instrument to pinpoint what is most applicable and noteworthy form your professional profile. Keep your summary to be no more than five sentences long.
At the end of the day, the resume summary or objective is your golden opportunity to shine a light on your personality as a professional and the unique value of what it's like to work with you.
Get inspired with these residential property manager resume examples:
Resume summaries for a residential property manager job
- With over 10 years of robust experience in residential property management, the candidate has honed a deep understanding of the complexities of tenant relations, lease administration, and maintenance supervision. Adept at increasing occupancy rates and enhancing the value of properties, their crowning achievement is successfully managing a portfolio of over 25 high-end properties while maintaining a 95% tenant satisfaction rating.
- Transitioning from a career in hospitality management, the applicant brings a unique perspective and a 7-year track record of excellence in customer service, team leadership, and operational efficiency. Their transferable skills, including meticulous attention to detail and exceptional problem-solving abilities, will be a significant asset in achieving high standards of residential prop management.
- Diverse experience in financial analysis and project management spans over six years before pursuing residential property management. The candidate's strong analytical skills, coupled with proven ability in overseeing complex projects, position them exceptionally to drive operational excellence and financial performance in a dynamic and challenging real estate environment.
- With solid expertise in developing marketing strategies and streamlining operations, the applicant pivoted from a 5-year career in marketing to residential property management. This background has cultivated an innovative approach to tenant acquisition and property branding, contributing to a notable increase in occupancy rates for previous employers by up to 20%.
- As a passionate individual seeking the first opportunity in residential property management, this applicant is eager to apply a recent degree in Real Estate and Urban Land Economics coupled with hands-on experience from a comprehensive internship. They are determined to optimize property performance, leveraging excellent communication skills and a detail-oriented mindset.
- Although new to residential property management, this enthusiastic learner has a Bachelor's degree in Business Administration and is ready to employ robust organizational and analytical skills developed through running a successful e-commerce startup. Eagerness to contribute to the well-being of communities underlies their objective to assure outstanding resident satisfaction and property upkeep.
Recruiters' favorite additional residential property manager resume sections
When writing your residential property manager resume, you may be thinking to yourself, " Is there anything more I can add on to stand out? ".
Include any of the below four sections you deem relevant, to ensure your residential property manager resume further builds up your professional and personal profile:
Key takeaways
- Your residential property manager resume is formatted professionally and creates an easy-to-read (and -understand) experience for recruiters;
- You have included all pertinent sections (header, summary/objective, experience, skills, certifications) within your residential property manager resume;
- Instead of just listing your responsibilities, you've qualified them with skills and the results of your actions;
- Within your residential property manager resume, you've taken the time to align specific job requirements with your unique expertise, showcasing the value you can provide as a professional;
- Technologies and personal skills are featured across different sections of your residential property manager resume to achieve the perfect balance.
