A well-organized resume is like a good property tour—it makes a great first impression and keeps potential employers engaged. As a leasing consultant, you know the importance of guiding prospects through the leasing process smoothly, and your resume should do the same for property agencies.
This guide will help you highlight your strengths, from closing deals to handling tenant issues, all while keeping your resume neat and easy to follow. With the right layout and key details, you’ll be leasing yourself a new role in no time.
Key takeaways
- Leverage a reverse chronological format to present your most recent and relevant leasing achievements at the top.
- Craft a compelling resume summary that highlights your communication, sales, and negotiation expertise.
- Showcase hard skills like property management software and leasing techniques to demonstrate your hands-on approach.
- Quantify your accomplishments with measurable results, such as boosting property traffic or surpassing leasing targets.
- Enhance your application with relevant certifications, languages, or standout volunteer experiences that add value.
Now that you know what makes a strong resume, let’s take a look at a sample to guide your own.
Leasing consultant resume sample
Below is a free leasing consultant resume example, which you can quickly adjust to your own experience using the Enhancv AI-powered app.
Sylvia Rivera
Bilingual Leasing Consultant
456-7890 | sylviarivera@enhancv.com | @LinkedIn | Tampa, FL
Summary
Experienced leasing consultant with a strong understanding of affordable housing and fair housing regulations. Skilled in providing exceptional customer service, managing leasing processes, and conducting off-site marketing. Proven track record of maintaining high closing ratios and resident retention. Proficient in One-Site Property Management Software and well-versed in community outreach. Adept at working in fast-paced environments with attention to detail.
Experience
Leasing Consultant
Greystar Real Estate Partners | Tampa, FL
June 2021 – Present
- Managed the full leasing process, including conducting property tours, processing applications, and preparing lease agreements for over 200 units.
- Ensured compliance with affordable housing regulations and tenant income qualifications.
- Conducted off-site marketing campaigns and contributed to property marketing plans, resulting in a 10% increase in traffic.
- Maintained a high lease closing ratio of 85%, consistently exceeding monthly leasing targets.
- Assisted in organizing and managing resident functions to enhance community engagement and retention.
Customer Service Representative
The Home Depot | Tampa, FL
March 2019 – May 2021
- Delivered exceptional customer service to a diverse clientele, addressing inquiries and resolving concerns in a professional manner.
- Assisted in sales efforts, contributing to a 15% year-over-year growth in customer satisfaction and loyalty.
- Trained new team members on effective communication and service strategies.
Education
Associate Degree in Business Administration
Hillsborough Community College | Tampa, FL
May 2019
Certifications
- Fair Housing Certification (2021)
- Leasing Professional Certification (NALP) (2020)
Skills
- Leasing processes and closing strategies
- Off-site marketing and community outreach
- Property management software (One-Site)
- Microsoft Word, Outlook, and Internet proficiency
Languages
- English: Native
- Spanish: Native
You can easily create a resume just as effective—if not more—by using the right formatting tactics. Highlighting your strengths, organizing key sections, and tailoring your application to the job requirements are just a few of such strategies.
Let’s jump into it.
How to format a leasing consultant resume
The best resume format for a leasing agent is reverse chronological, as it highlights your most recent and relevant experience first—exactly what property managers and hiring teams want to see. Plus, this structure makes it easy for both applicant tracking systems (ATS) and employers to quickly scan for your leasing and property management expertise.
Sticking to the following order of sections will keep your resume clean and organized:
- Contact Information
- Resume Objective or Summary
- Work Experience
- Education
- Certifications
- Skills
- Optional sections like Languages or Hobbies & Interests
We'll walk you through each section in detail, but first, check out these key formatting tips to create a job-winning resume.
Resume design tips for leasing consultants
- Keep margins between 0.5-1 inch for a clean, easy-to-read layout.
- A two-column template works well for displaying your customer service and leasing skills side-by-side.
- Use professional fonts like Arial, Rubik, or Lato, size 10-12 pt, and stick to neutral colors on your resume for a polished look.
- Aim to keep your resume to one page—concise and impactful.
Contact information
- In the resume header, include your name, phone number, and professional email.
- Tailor your job title to match the leasing agent role you’re applying for.
- If you have a LinkedIn profile showcasing your experience, add that as well.
- Avoid including a photo unless the job listing specifically asks for one.
File format
- Name your file clearly, such as "SylviaRiveraLeasingConsultantResume.pdf," so recruiters can easily find it in their inbox.
- Always save your resume as a PDF unless the job listing requests a different format.
- Double-check for details like date formatting and spelling mistakes—they can affect how ATS and hiring managers perceive your resume.
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ATS often causes unnecessary fear. Contrary to popular belief, our tests showed that fonts, colors, columns, and resume length don’t affect parsing. Focus on matching job description language and formatting details like dates and special characters as those may affect your application.
However, not all companies use ATS, so avoid keyword stuffing and keep your resume clear and readable.
Now that you've got the perfect format in place, let's delve into the most important part of your leasing consultant resume—your work experience.
How to write your leasing consultant resume experience
The experience section is the core of your leasing consultant resume, where you demonstrate your ability to manage the leasing process and maintain excellent tenant relationships. It’s your chance to show potential employers how your past roles have prepared you to excel in their property.
However, there are a few common mistakes to avoid:
- Be sure not to repeat the same duties for each role—highlight unique contributions instead.
- Аvoid vague language like "helped" or "assisted." Instead, be specific about your impact and opt for strong action verbs.
- Limit your experience to the past 10 years to keep your resume focused and concise.
- Only include the most relevant jobs on your resume, focusing on positions that align with the role you’re applying for.
We’ll now show you how to target your resume to a specific job description by creating an employment history section that’s adapted to a real-world job ad. We’ve highlighted the parts that we’re targeting with the experience entry below.
Leasing Consultant
Working at our popular luxury apartment communities, leasing consultants engage with future residents to capture their vision for their living experience, attract new and retain current residents, help to create an at-home feel and a sense of belonging.
Job responsibilities
- Lease apartments and sell property services to prospects.
- Respond to internet leads, answer prospect phone calls, and conduct property tours following the Billingsley guidelines.
- Use sales, networking, and marketing strategies to help increase property traffic.
- Effectively communicate details of the different apartment unit options and variations.
- Maintain product knowledge of the property and marketability.
- Provide exemplary customer service to both current and prospective residents.
- Greet visitors in a warm, courteous, professional, and welcoming manner.
- Accurately prepare and enter lease-related paperwork and information into an internal resident database.
- Plan, schedule, and organize resident functions.
- Follow Billingsley Company's Standards of Excellence.
- Other tasks or tasks as assigned by the supervisor.
Qualifications
- 5 years of experience in sales, service, or hospitality industry
- Ability to use Office software
- YardiCRM, Onesite, and RentCafe experience
- College preferred (but high school diploma required)
- Demonstrable success in a customer service environment
- Superior verbal and written communication skills
- Previous sales experience
Physical requirements
- Prolonged periods of standing and walking
- Must be able to lift up to 50 pounds
To tailor your resume experience to a specific job description, focus on highlighting keywords or phrases that match your qualifications and align with the target role.
We've pinpointed key details to include in a customized work history section for this purpose.
01/2019 - Present 
- •Successfully leased over 150 apartment units per year, consistently exceeding sales goals by 20% through effective sales, networking, and marketing strategies.
- •Responded to over 300 internet leads and handled prospect phone calls with a 95% satisfaction rate, while conducting property tours in line with company guidelines.
- •Utilized YardiCRM and RentCafe to accurately manage resident data and ensure seamless execution of lease-related paperwork with zero errors in database entries.
This targeted experience section shows employers you understand their needs. What’s more, instead of just listing responsibilities, the bullet points include concrete results.
Below, we explore in more detail how to demonstrate your expertise.
How to quantify your experience on a resume
By focusing on relevant accomplishments, you show potential employers that you’re capable of delivering results in the property management field. To quantify your achievements properly, emphasize measurable outcomes like the number of units leased or improvements in resident satisfaction.
See some more ideas here:
- Mention how many units you leased per year and the percentage you exceeded your leasing targets.
- Include the number of resident events you organized and the percentage of resident retention improvement.
- Underline how you increased property traffic using marketing strategies, including the percentage growth in tours or inquiries.
- Specify the number of new leases you secured within a specific time frame and how it reduced vacancy rates.
- Detail the number of leads or inquiries you managed monthly and the average time it took to convert prospects into signed leases.
Now, let's move on to what newcomers to the job need to consider for their entry-level resume.
PRO TIP
Leasing consultants can advance to roles like Assistant Property Manager or Regional Property Manager. Focus on developing tenant relations, leadership, and property management software skills to accelerate your career growth. Plan ahead and watch for opportunities to move up.
How do I write a leasing consultant resume with no experience?
Seth Godin wisely said:
“In a crowded marketplace, fitting in is a failure. In a busy marketplace, not standing out is the same as being invisible.”
Our goal here is to help you stand out from other aspiring leasing agents for all the right reasons. While it might not always be easy to convince employers you’re the best choice, putting extra effort into your resume is a crucial step in that direction.
Here’s what you need to know if you’re just starting out as a leasing professional:
- Worry not, you’ve got this! Many property agencies offer on-the-job training, so focus on showing your enthusiasm and willingness to learn.
- Consider using a functional resume template. This format allows you to emphasize transferable skills gained from previous roles, whether from seasonal jobs, internships, or simply your ability to build strong relationships with others.
- Provide evidence for your achievements, like exceeding customer satisfaction goals or handling high-pressure situations. Numbers on a resume can speak for themselves.
- If you’ve taken any courses related to property management, real estate, or customer service, mention them to show your dedication to the field.
- Add volunteer work or any freelance experience related to organizing, event planning, or community outreach that can help fill experience gaps.
- Write a strong resume objective to let employers see your potential even without leasing experience.
Objective statement for a leasing consultant resume
Your resume objective needs to highlight your passion for the industry, eagerness to learn, and commitment to delivering excellent customer service.
So, here’s how an entry-level leasing consultant should write their resume objective:
- Use no more than three concise sentences to express your motivation and eagerness to contribute to the property management team.
- Mention any relevant background in customer service, sales, or other transferable skills that align with leasing responsibilities, such as relationship-building or multitasking.
- Convey your dedication to learning and growing within the leasing industry, whether it's through refining your leasing techniques or mastering property management software.
See how you can de-emphasize your lack of direct experience with this example objective:
Next, we’re going to discuss how to convince hiring managers you’re the right fit for the role by spotlighting your top skills.
How to list your skills on a leasing consultant resume
To build an effective leasing consultant resume, showcase the hard skills that get the job done. Leasing consultants aren’t just tour guides—they’re salespeople, problem-solvers, and multitasking pros. Highlight your experience with property management software, leasing techniques, and sales strategies. If you’ve increased occupancy rates or closed deals, make sure to show that off as well.
With the Enhancv resume builder, you can create a section dedicated to your practical skills, making them easily scannable by ATS and recruiters. It also allows you to divide them into groups for better readability, e.g. “Technologies,” “Leasing,” and “Customer Service.”
Here are the key skills that can boost not only your job prospects but your salary, too:
Top hard skills for your leasing consultant resume
- Yardi
- OneSite
- AppFolio
- RentCafe
- Leasing contracts
- Tenant screening
- Property tours
- Lease negotiation
- Rent collection
- CRM software (Salesforce, Knock)
- Entrata
- RealPage
- Market research
- Rent Manager
- BlueMoon Software
- Marketing campaigns
- Operations management
- Sales
- Occupancy tracking
- Buildium
- MRI Software
Now, onto soft skills. Simply listing them doesn’t do them justice. Your strengths should be woven into your resume, backed by concrete examples in each section, showing how your talents have contributed to your success.
Here are some key qualities every leasing consultant should highlight, both in the resume and during the interview.
Best soft skills for a leasing consultant
And don’t forget your phone skills!
The phones are critical. Deals are won and lost on the phones and, unfortunately, as an industry, we do a terrible job of handling the prospects that call the leasing office or our apartment communities.
Matt Easton, leasinguniversity.com
If your resume can show you can juggle software, charm prospects, and handle that ringing phone, you’re one step closer to closing the deal on your next job.
How to list certifications and education on your resume
For leasing consultants in the United States, typical education requirements include:
- High school diploma or GED: This is the minimum educational requirement for most leasing agent positions.
- Bachelor's or Associate's degree (optional): Some employers may prefer candidates with degrees in business, real estate, or a related field, though it’s not always required.
It’s important to list only what’s directly relevant to the leasing consultant job on your resume. If you have a college degree but your major isn’t related, that’s okay. Just mention specific coursework or projects that align with the skills needed for leasing, like business, communication, or marketing classes.
Tailoring your education section to the job helps show how your background can still add value. Look how the entry below matches the job description we provided earlier.
2016 - 2017 - •Coursework: Marketing Strategies, Communication Skills, Customer Relationship Management, Sales Techniques
A great way to de-emphasize irrelevant or limited education is to leverage your real estate certifications. Having certifications can give you a competitive edge, particularly in more specialized or luxury property markets.
See some examples of licenses and certifications that can be very beneficial for your resume:
Best certifications for your leasing consultant resume
Now that we’ve covered all the major sections on your resume, it’s time to focus on the one that seals the deal with recruiters—your professional profile.
How to write your leasing consultant resume summary
Whether you're selling a luxury apartment or addressing tenant concerns, your ability to communicate is at the core of your job. This is exactly what needs to shine in your resume summary.
Since leasing consultants are constantly negotiating, highlight your sales skills, active listening, and ability to close deals. Show recruiters you can understand client needs and build trust—just like on the first tour of a property.
Here are three tips to craft a professional resume summary:
- Focus on your most relevant qualifications and tailor them to the role.
- Mention specific accomplishments, like high closing rates or successfully managing tenant relationships, to demonstrate your value.
- Use two to three impactful sentences that quickly communicate your ability to meet client needs and contribute to the property's success.
Below you’ll find a leasing consultant summary example, tailored to the job posting we provided earlier.
If you feel you have more job-relevant information to share and enough space, consider adding an extra section to further strengthen your application.
Additional sections for a leasing consultant resume
Leasing consultants can use additional sections to shine a light on strengths that go beyond the basic job experience. Adding these highlights shows you’re equipped to handle the role’s demands and can connect with diverse clients. This makes your application stronger and more memorable.
Here are some examples:
- Mention fluency in multiple languages, especially if it helps you connect with diverse tenant populations.
- Include any volunteer experience that demonstrates community involvement or event planning, relevant to organizing resident functions.
- Showcase any sales or customer service awards to reinforce your success in the role.
- List courses or workshops that underscore your ongoing commitment to improving your skills.
- Spotlight any hobbies relevant to the job but only include those that present qualities, like creativity, teamwork, or communication, which can support your role as a leasing consultant.
In conclusion
A great leasing consultant resume grabs attention, highlights all your best features, and leaves a lasting impression. When you organize your experience, skills, and achievements just right, you're not just another candidate—you’re the one they’ve been looking for, ready to close the deal on your next role.
